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CB Fast Food Chains McDonald's Service crew
McDonald's

McDonald's review: Service crew

M
Author of the review
12:06 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Good day!

Hope this email finds you well. I’m filing a complaint regarding the service I’ve experienced at Mcdonalds Mabiga/San Franciso Mabalacat Branch in Pampanga.

This incident happened between 12:20 AM -12:40AM in the morning today 17th of February 2024. I ordered a food for a dine-in however your crew processed it for take-out. I also asked for my change from my payment I made since he did not give it to me after he took my order, what he did was rude and impolite, instead of giving it to me and put it on my hand since I already lay it to him however he throw it on the counter like he’s not trained at all and don’t know what is ‘Customer Service’.

I confronted him why he did that rudeness but he reasoned out madly that because he is still assisting other customers, is that the right way to interact with your customer? Please do some actions to this kind of behavior, this is a well-known fast food chain and not just cheap stores but that is not the right way to treat your customer.

Thank you.

Claimed loss: NA

Desired outcome: Please do some actions with your service crew’s behavior. Some of them are not trained to treat your customer right.

Confidential Information Hidden: This section contains confidential information visible to verified McDonald's representatives only. If you are affiliated with McDonald's, please claim your business to access these details.

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  1. McDonald's Contacts

  2. McDonald's phone numbers
    +1 (800) 244-6227
    +1 (800) 244-6227
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    23%
    Confidence score
    United States
    +1 (888) 424-4622
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    Canada
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    13%
    Confidence score
    United Kingdom
    +61 298 757 100
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    4%
    Confidence score
    Australia
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    France
    +49 897 859 4413
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    94%
    Confidence score
    Germany
    +353 15 138 181
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    Ireland
    +31 205 642 666
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    Netherlands
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    14%
    Confidence score
    Switzerland
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    7%
    Confidence score
    India
    +63 28 635 490
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    +66 26 964 900
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    Thailand
    +1 (312) 291-9224
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    United States
    8800 707 4499
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    32%
    Confidence score
    Russia
    More phone numbers
  3. McDonald's emails
  4. McDonald's address
    110 N Carpenter St., Chicago, Illinois, 60607, United States
  5. McDonald's social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
McDonald's Category
McDonald's is ranked 1 among 60 companies in the Fast Food Chains category
#01 McDonald's McDonald's #02 Domino's Pizza Domino's Pizza #03 Taco Bell Taco Bell #04 Subway Subway #05 Papa John's Papa John's

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McDonald's Alternatives
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