Mitsubishi
Reviews and Complaints

Dear team
My name is mohamed elbershawi I live in qatar and work as an airline captain with qatar airways for 13 years now.
I own mitsubeshi pajero sport
Registration no : 527640
Vin : mmemu71n9cf037880
I have been going back and forth with mitsubeshi motors service centre in industrial area street no.10 for the past two years to fix a certain problem with car which is the engine gets overheated almost every time the is car stopped in traffic light at noon or when ever the car is at idle for a while.
And as a result the air condition drops off.
My last visit was 29-july-2019 to again try to fix the same issue for the fourth time in the last two years but unfortunately on the 2nd of august 2019 after they assure me that the problem is fixed the engine became overheated again and the same problem happened.
Please find attached below a copy of my invoice and a picture of the engine temperature gage shows that the problem still exists after few days from receiving the car.
All other mitsubeshi cars don't have the same problem although they work in the same climate.
Now I don't know what to do and how to solve my problem if the manufacturer of the car can't fix it.
My e-mail : [protected]@gmail.com
My phone no : +[protected]
Thanks & regards
Mohamed elbershawi

My front windshield of the car I have change it at your agency. Days later with high speed because they told me don't drive fast in the first 2 days I heard sound of air enter from the front windshield of the car then I went to the agency and the engineer told me everything will be ok ! I have paid for an original front windshield  so l need perfect services.
One day because of sunlight while my car was parked I have found the front windshield of the car broken without any evidence of other cause for this accident.
So because of lack of accuracy and professionalism of your agency in Egypt during installation, also during my complain to the engineer of the agency these loss occurred.
Appreciate receiving your positive reply as soon as possible.
Thanks.

Disrespectful and vulgar to fellow employees
Someone should go into this dealership and talk to employees and insure them they will not lose there job for complaints against this horrible man
Racist slurs
Sexist comments
Degrading comments
Owner does nothing about employees complaints
Employees are penalized for raising a complaint
Harassment charges should and probably will be filed sooner or later

I am the original owner of my 2016 Mitsubishi Lancer SE. I purchased my car in August/ September of 2016 from a certified Mitsubishi dealer. When I purchased it, It was brand new with only 10 miles (I want to make it clear that I am the only owner of the car). About two weeks ago, my windshield wipers just stopped working. It was pouring rain. I brought it to the dealer where I was told that my wiper transmission went. They quoted me a price which was pretty steep and told me that I would have to wait at least two weeks before the part would get here as my car is "fairly new" and no warehouse has the part in stock because it is not something common to go on a vehicle.
They suggested I contact Mitsubishi motors directly as this is something rare that happens. They suggested that Mitsubishi motors may be inclined to help with getting me a replacement part since this was not something I could have broken myself. I happened to be about 5, 000 miles out of warranty when this all happened, but since I am the original owner the service department at the dealership thought they would help.
I contacted Mitsubishi Motors customer service twice to try and resolve the issue but, Mitsubishi says that since it is out of warranty there is nothing that can be done though this is clearly a defect in the manufacturing. This is a major safety issue. I have children who ride in this car. I have commute to and from work and having an entire wiper system failure is unacceptable. I am concerned for the safety of my family. This is my first mitsubishi and I fear it will be my last

This is to inform you thaf the mantainance of the air condition has not been done properly we made the complain of it not working properly on 1st june and then after doing so many calls and persuasion they finally came to take the ac on 18 june then weren't giving it back but we went to there office and talked to them and after a lot of calls and persuasion we got the ac back finally on 19 july and they said the problem has been fixed but after using it for one time its not working again! I am really disappointed of Mitsubishi's customer care service! Would really like to have the maintenance done once again per warranty! Without any difficulties if possible!

Mitsubishi

Dear Sir/ Madam,

I am writing to express my complete dissatisfaction and utter disappointment with the service I recently received from Von Bibra Robina .

As someone who works for another company that prides itself on delivering excellence in service and customer care, I believe that the wrong people in the wrong position can quite quickly ruin what has been to date a fantastic reputation.

My son is a serviceman who has been working with the forces in Iraq, and whilst there I have been charged with the care of his car. Unfortunately just before he returned home his car developed an electrical fault meaning that it wouldn't start. I had it towed to a small family business near by who came recommended for their quality of service. They hooked his car up and diagnosed that there was an ignition problem and believed it to be the key and suggested that I had the car towed to Von Bibra Robina. I phoned ahead and explained my issue to a lovely young lady (Kara?) and I communicated what the auto electrician had stated and requested that I had it towed to get a new key cut and programmed. She spoke to someone and confirmed that I could arrange for it to be towed immediately. A very professional and positive exchange.
This I did and was later contacted by an extremely rude and discourteous person Mitsubishi representative called Sara. She was abrupt and lacked basic conversation etiquette and refused to simply cut a new key as had been agreed earlier. I agreed to have the car diagnosed as I was "told" was the only option.
Sara phoned me back the next day to say that they had spent a lot of time on the car and they couldn't diagnose it due to the previous auto electrician leaving the car in a mess. She stated that it would probably be highly expensive to fix as obviously a huge problem and I would need to arrange for it to be collected.
I found it incredulous that Mitsubishi Service Centre couldn't fix a Mitsubishi car. She gave me a number of an advanced auto electricians.
I asked if she had cut and programmed a key as originally requested and she stated that they had and it hadn't worked.
I was completely stuck as to what to do with the car. The number she provided didn't want to help either.
So, I phoned the original Autoelectricians and asked them to help. They found a locksmith who went to Von Bibra and cut and programmed the key. This fixed one problem...the car was now turning over at least.
My son went to collect the car but as it was still not running perfectly asked the service department to take another look. They agreed but phoned back a few days later to say that they wouldn't look at it as anything wrong was due to a problem no doubt created by the first auto electricians and would be very expensive to fix.
So I collected the now drivable car and took it to the reputable company that had been helping from the start. Apparently, the issue was the hose to the air filter had become a bit loose. We collected the car today and it is running perfectly. They only charged for the locksmith as no major works required. The car is exactly as we gave it to them. The last people to look at the car prior to them was another Mitsubishi dealer in Helensvale.

A simple problem that Mitsubishi dealership Von Bibra Robina not only couldn't/ wouldn't fix but who also lied by telling me that they had recoded a new key. Very very poor service and care. They also felt the need to blame the other garage than accept any responsibility for their deficiencies.

Now my son has come back from Iraq with a large tax free income and is ready to buy a new car.
He may only be one customer that you have lost, but from relaying our experience to others you have undoubtedly lost many more.

Yours faithfully

Wendy Kerr

I (Mr. Eau, owner of the the car ASX model plate number WA3578V) had contacted the MMM on the vehicle issue. There is noisy sounds and also weak in power when i driving up to Genting Highlands, Malaysia (as i'm working on Genting Highlands), so far it was changed 2 times of gear box, first time on Nov 2018 then next on April 2019.
Till now, the issue still persists. For info, the car was bought about 4 - 5 years, so far it is only about 68900km driving distance.

Recently both MMM and dealer test drive at downtown (not test driving up to Genting Highlands) and claimed no abnormal noises in a letter to me. However i disagree to accept on the explanation in a letter to me as it didn't state the issue background and there is no answer to item 2 and 3 as below:

1. I had emphasized be it via emails or careline that there is noisy sounds and also weak in power when I driving up to Genting Highlands. Note, it doesn't happened when driving at downtown, that's why it is not accepted as this so-called test-drive which was carried out at downtown (Klang TOS told me that) but not test-driving up to Genting Highlands.
2. I had also emphasized it only started & happened since last year end (2018). Why it doesn't happened in earlier past time?
3. Why need to change gear box 2 times if it is normal noises and wasted the client times for few days?
4 . By referring this statement - "As advised by the dealer, we found no abnormal sound as mentioned by you",
-so Klang TOS pls confirm is the statement true or not.
-MMM / Careline, what does this statement means? Pls confirm who is the
producer or manufacturer of the gear box or transmission (refer to the term in
the letter)? Moreover, I need MMM to certify it (not dealer) as I had mentioned
earlier that since the gear box was replaced twice in Klang TOS (Klang TOS
said the gear box is provided by Mitsubishi) and Klang TOS guys did test drive
(as this is what I had been told) too after the 2 times replacement, but yet
problem still persists that's why I requested to have MMM Technical team to
test drive and certify it.

5. Also to the statement "as in the case of your vehicle, the transmission is working at its optimal level", I disagree on it because the test-drive is not carried out by driving up to Genting Highlands. Furthermore, MMM Technical confirmed there is noises (according to Meng, they used the term - operation noises and it is normal as per MMM Technical) and they commented it is due to causes of i. speedy driving and / or ii. using paddle shift, however these info wasn't reconcile and wasn't put into this letter.

The MMM, Klang TOS and myself are all knowing that my vehicle warranty is going to end in Nov 2019.

Would appreciate Mitsubishi HQ able to assist on this matter.

Thanks

Dear Mitsubishi Team,

I have a 2016 Montero Sport, that I bought from the Company in Dubai. it was a pre-owned car, but the first owner was the Mitsubishi Dealer (Al Habtoor) it was a show room car.
last month the LED light on right wing of the car just turned off, when I went to the dealer they said that it costs about 3000 USD just to for the light, and the light is not under warranty of the car.
how come a 3 year old Japanese car gets an LED light off, it is still very new.

If the company knows about the low quality of the LED and not put it in warranty, why is it so expensive?

What if i go and buy a new one for 3000 USD, it will also turn off maybe after one year? this doesn't make any sense at all.

In Dubai if you service your car outside the agency you lose warranty, but I do not believe that also the light must fall under that, Mistsubshi has always been better than this, I never ever thought that this will happen to me when I buy a Mitsubishi car.
I'm very disappointed, and now I drive my car which I was so proud about with one light open and one is off and this makes me feel un-pleasant about my car.

I really hope that maybe you solve such an issue with the car and ask the agency to replace the the light without payment.

I wish you all the best,

Samer Ahmad
[protected]@gmail.com

Dear Sir or Madam,

I would like to file a complaint about the inadequate service we got in the official distributor of Mitsubishi cars Delta Auto. We bought Mitsubishi ASX business model on April 20, 2019 in Delta Auto Konala.

When we were ordering the car and asking about the features presented in ASX Business model, the salesman said that there was Bluetooth, AUX and USB to play music. However, later it turned out that Bluetooth and AUX are not installed in this model, and USB does not support Android phone. Complete disappointment! If we knew that Bluetooth is not installed in this model, we would rather buy another model where it is preinstalled.

Additionally, the salesman said that if we want we could install Media Centre with touch screen display later for around 600 euros. When we received the car without the all aforementioned options to play music, we contacted the sales person and asked for Media Centre instalment. The price turned out to be two times higher - 1200 euros. When we asked about the new price, he said - they changed in the beginning of the year. Excuse me, we were talking about 600 euros price in April… The sales man seems very inconsistent.
Now, we feel cheated and as if the salesman just wanted to make us buy this car by any means. Completely overpromised and underdelivered!

Finally, we decided to order the instalment of Media Centre in Delta Auto, hoping that finally we would be able to fully enjoy our new car. And what a surprise, instead of promised one day work, it took Delta Auto two weeks to install this Media Centre! The person in charge of service things never called back, while promised to call "after the weekend", went to vacation and our order was lost. What a luck! Next time we will have service works for our car done at any other place but at Delta Auto.

Never would we again deal with Delta Auto and never recommend anyone have business with them. And I am sorry for Mitsubishi. Very good quality cars, but sold by such incompetent distributor.

PS, we have names of sales people mentioned above and chat copies.

Best regards,

Anna and Sergei Volski

I called the roadside assistance department on June 26 around 5pm because I had a screw in my tire so I needed assistance to put my spare tire on. After waiting on hold and hearing about how summer is here and I should make sure that my Mitsubishi should be road ready (an advertisement that could probably be better used on a non-emergency line) I finally got a link sent to my phone to submit a case. I was text that someone (Pop-Lock) would be out within 75 minutes to assist me. Two hours later no one has shown up yet! I call Pop Lock directly and they tell me it is going to be another 75 minutes. No one communicated this to me...Pop Lock or Mitsubishi! I then call roadside assistance back and speak with Jordan asking if there is someone else they can send. She says yes, but it will be at least another hour. I ask to speak with a supervisor since I have already waited two hours. Jordan tells me there are no supervisors available, but she will have one call me in five minutes and in the meantime she's filing a complaint against Pop Lock since they failed to come within the quoted time and they did not notify me. She said she would send someone else. I wait a half hour still no call from the supervisor. In the meantime I get a text from Pop Lock saying they will be there with in a half hour this time. I wait. No call from roadside, no Pop Lock. Another hour goes by and I once again call roadside and the rep hangs up on me. I call back again and ask for a supervisor and after hearing what has been going on she tells me to hold while she gets someone higher up than her that can handle this matter. I wait on hold 23 minutes and then she hangs up on me. I'm thinking she's a supervisor, she has my number, she will call me back especially since she knows that I am upset! I wait half hour goes by, no call from the supervisor! Again I call roadside assistance back and listen to how I need to get my car ready for summer road trips for the 6th time! I get Frank this time and he basically tells me after I explicitly ask three times to speak with a supervisor that they will no come to the phone. They want him to file yet another complaint and wait four days for a return call. You have got to be kidding me! In what business can you refuse to speak with a customer? Frank tells me her name (Vanessa Morales) and that she will not speak with me because there is nothing she can do! I don't care if she didn't have the power to do anything, she should have gotten on the phone and listened to me and then assured me that my concerns had been heard and that she was taking the proper steps to rectify the situation. That is how a professional handles business! I want to speak with someone in your North American corporate office immediately because I will not wait four days hoping for a return call like I did today! If I do not hear from someone I will be filing a complaint with the Attorney General and the Better Business Bureau as well as reaching out to the CEO and the board of directors.

This is in regards to my mitsubishi pajero (2011) purchased from cfao, ghana
vin number : jmylrv96wbj000427.
Total mileage : 88000 kms

Following issues :
1) cracks all over the dashboard,
2) broken a/c vents
3) brittle plastic that covers around the gear lever, broken & left open.

I am writing to you to escalate this issue to mitsubishi, so they check the quality of the installed items and perhaps do a recall program to replace.
I believe this issue is purely because of the substandard materials (plastic) used in the dashboard that made it crack, become brittle and easily break.

If the above issue is not common, please request mistubishi on my behalf so they make an exception and replace it. there is no wear and tear on dashboard and clearly because the material used could not withstand the heat.

Dear Sit/Madam,

I would like to give a feedback for Knox Mitsubishi, located at 437 Stud Rd, Wantirna South 3152, Vic, Australia
I had 4 Mitsubishi vehicles ((Mitsubishi 380 VRX, Triton Double Cab / Pick Up 2011, Triton Double Cab / Pick Up 2014 and Triton Double Cab / Pick Up 2018) and was happy with them. My current Triton MQ-MQ4X47 GSL Special Ed 2.41 Blackline (2018)) and was happy with them. My current Triton MQ-MQ4X47 GSL Special Ed 2.41 Blackline (2018) I bought from Knox Mitsubishi 10 month ago for $43700. I applied to Mitsubishi Motors Financial and my loan was approved in a few days. My Car Sales Consultant was Nic Ranieri. I would like to mention him as a great and very professional specialist. I felt completely satisfied with Knox Mitsubishi that time.
Unfortunately Nic no longer works there.
Two months ago, my wife`s car has broken (the engine is seized up ) and I was need to find a new car ASAP.
I went to Know Mitsubishi, where I liked Mitsubishi ASX MY19, 11000 km for $22 750. I've paid the deposit and applied for a Car Loan. I was told, that usually it takes 5 business days. This time my Business Manager was Elise Dowsing.
It was on 13/05/2019
I've provided all documents required for the loan. I work as a plumber, my wife - as a nurse. Our joint income is satisfying all requirements. That days I had a small surgery (inguinal hernia surgery, done on 24/04), and been on rehabilitation period (Only 8 weeks. I return to work 15/06 ) supported by Work Cover.
Elise Dowsing called nearly every day and demanded new and new documents. I've provided everything needed, but then she called again and demanded more.
After I was unable to provide the evidence from the Insurance company that I'll be returning to work on 15/06 (which was impossible - Insurancee company can`t provide that), I got the point that it`s endless story. It took 24 days. 24 D-A-Y-S! During all that time my family suffered discomfort of not having a second car.
By 7/06/19 I was tired of waiting and applied for the same loan to a different company (Suncorp Bank). My Car Loan was approved in 10 days with interest 5, 99% - which is much lower, than Mitsubishi offers.
As a result - I've bought new Honda HR-V 2019 DEMO за $24000 instead.
I've return to work on 15/06/09
I am totally disappointed with customer service at Knox Mitsubishi.
Due to complete incompetence of the manager at Knox Mitsubishi (Elise Dowsing) Mitsubishi Motors has lost a good, loyal client. My daughter is 17 this moment and next year I'll purchase her a car. I will not go to Mitsubishi anymore. Besides of that, I work in a big company and have many friends - I'll not recommend Mitsubishi to them either after this situation.
This is how a good company loses its loyal clients and several tens of thousands of dollars because of ineptitude of Managers.
I hope my story was useful and you'll get the right conclusion out of it.

Kind Regards,
Igor Bubnov

I went to dealership on May 25th and knew exactly what i want but was surprised when no one came out and asked me if i need any help or have a question.About 15-20 mins later i went inside when nobody came to me and asked the used car manager a few questions and it took him about 3 hours till we finish everything and did notice that he didn't know much about the cars and keep asking others sales people about the cars and its futures and that was a shock for me

i decided to trade my car in and it took him long time to get back to my e mail and voice mail to ask about other options. Finally after we agreed on everything and took the 2018 GT RVR and went home did smell like something is burning and i know it might be from the car because it is new but want to make sure so i phoned and left a message and send an e mail but nobody get back to me till i complained about it and i can't believe that a manger do all this and he should be a good example and picture for the company.Also there is scratch on the front of the car next to the light that nobody told me about and i know i should check but i trusted them as dealership and company like Mitsubishi will not do something like that to their customers but i think i was wrong and i learned my lesson.I want this scratch to be repaired and same time nothing to do with this dealership ever again. When i complained to Mitsubishi Canada all what they did they forwarded the e mail to the dealership in Calgary and nobody from Mitsubishi Canada even picked up the phone and apologized .

To Whom it may concern:

I recently visited the LaPorte Mitsubishi dealership, located in La Porte Texas, under false pretense. After speaking with a salesperson over the phone, I realized the deal that was offered to me was non-existent. The dealership appears to be a legitimate Mitsubishi dealer, but upon arrival I realized that somehow, someone is allowing the Mitsubishi name to be smeared by the running of a scam based car lot. A typical bait-and-switch type operation is in place in La Porte, Texas, and Mitsubishi is the cover.

A salesperson from this dealership contacted me on Saturday June 8th. I told her that under the circumstances I would not be able to purchase a vehicle, but I did appreciate her calling. After continued conversation the salesperson learned of recent events in my life that have led to my current situation. These events include not only a battle with stage 4 cancer in myself, but also the unexpected loss of my husband. After enduring the cost of his final expenses, I depleted every resource I had left in order to continue living without him. It was definitely a hard road to travel knowing my husband wouldn't be there to celebrate with me at the end.

Nearing the close of my conversation with Melissa, the Mitsubishi salesperson, I was in tears.
Then Melissa offered me a $15, 000 credit limit with which to purchase a vehicle, as well as the guarantee of zero money down required. An offer like that was something I could not pass up . A new vehicle would change the course of my life right now. The ability to go back to work and be a part of society is an indescribable feeling. I was exhilarated to say the least. I spent the rest of the weekend browsing every vehicle in my said budget that your dealership had to offer.

Upon arrival at the dealership, I was told the salesperson Melissa, was unavailable, and I was passed to another salesman. I was told this second salesman would be a great help to me, which proved to be a false statement. This salesman refused to give a straight answer to questions I asked regarding any vehicle, not knowing I had studied them online as though my life depended on it. But for me, my life really did depend on it. The salesman quoted prices for vehicles higher than advertised online, and insisted that I give him $1, 000, if not more, for down payment. I was also told I had to make biweekly payments for any vehicle purchased, although I do not believe bi-weekly payments is something that the Mitsubishi Corporation requires.

With everything that I have been through recently my credit has indeed taken a beating. I know this, and made everyone involved aware of that as well. I had no intention of being told "no" by a car dealer, and my online browsing was meant only to browse. How a salesperson at La Porte Mitsubishi was able to obtain my contact info is unbeknownst to me. Furthermore, why anyone would listen to my story and not only offer related stories, but tell me that they were going to help me? The salesperson Melissa told me of the cancer battle her father was about to begin. She cried with me during our phone conversation and assured me that her manager would not lose my business due to credit issues.
With all this being said I can tell you that I was manipulated into visiting the Mitsubishi dealership based on my emotional state. I have been publicly humilated and do not appreciate being toyed with. I believe that the people at Laporte Mitsubishi do not have the best of intentions, nor are they there for the representation of Mitsubishi.
My apologies to you, the Mitsubishi Corporation, for having to learn of such happenings.

Thank you for your time,
Joee Rosentritt
Dayton, Texas
[protected]@yahoo.com
[protected]

I took my car in for the asc light being on. They said that they could not fix it because of the control arm being bent. They said it is because of the accident I had. They accident only invoke the drivers side mirror. I took my car to my mechanic and he said there is no way that it caused the arm to be bent. For my car being a 2018 the tires on the car looks like they are 3 years old.

Dear Sir,

This is in connection on my unit Adventure with plate PON-605 I would like to raise a complain as the events happened:

Feb 2, 2019 - I have send my unit at Mitsubishi Otis complaining my headlight and steering wheel and schedule change oil from thereon the unit still under custody of your shop for the following reasons:

 For the headlight they told me that HARNESS needs to be replaced. Waiting took few months that service informed me that they cannot see available part that resulted to some other solution.
 Replacement of timing belt for the steering wheel problem that I complained
 They have informed me that the rack in pinion was also a problem that they recommend to overhaul and eventually as they have completed the overhaul and due for road test they have informed me that the battery is already a problem and need replacement. Good enough that the battery is under warranty our supplier replaced in brand new. Then road test happened and other problem again informed me that the overhaul is a fail and now need replacement of rack n pinion. With that really shocks me the cost of the overhaul is merely for trial and error solution of your shop. Then eventually Ms. Giesel did her job and request for further discount on the works done to look that the overhaul cost of the rack n pinion was removed due to discount that she worked out. She mentioned once the rack n pinion will be fixed the unit is good and safety to used.
 I cannot anymore handle the replacement of the rack n pinion and decide to pull out the unit and settle my Fifty Thousand plus expenses then she mentioned that they will try to look for replacement on the rack n pinion that holds me to pull out the unit and just settle the account.
 After 2 weeks of waiting Ms. Giesel called and mentioned they have found surplus replacement of rack n pinion and price me for Twenty Thousand plus. Again as my willingness to complete the repair I gave my go signal to Ms. Giesel. Now rack n pinion was replaced. Still it doesn't stops.
 Ms. Giesel called informing me again another problem on the alternator, that they are just charging the battery for me to pull out the unit and the alternator need to be replaced or can be done outside by others. Again she priced me for another Nine Thousand plus if I will push the replacement of the alternator. That I refer it already to my brother to handle the issues that I cannot anymore understand why this is happening.
 My brother Jeffrey Manlapaz discussed it to the service management and do further investigation and eventually repaired the problem at no cost.
 May 25, 2019, Saturday after settlement of the Twenty One Thousand Thirty Seven Pesos & 50/100 (PhP21, 037.50) the unit is about to be pulled out by my brother and noticed that the air con is not functioning I know myself when I turned it over to them last February the air con is functioning and I don't have concern on the coolness condition of it.

With all these scenarios I am writing this complain letter for the higher management to know if this is your right protocol/ system for every services you provide to your client.

I am looking forward to for recognition from your company, that I have purchased three (3) units of Mitsubishi vehicles. Patronizing your brand means my trust toward your services and yet why I am receiving a poor after sales service from one of your branch.
.

Looking forward to reach you attention and action on this matter.

Thank you.

Jocelynn K. Manlapaz
Mobile : +[protected]

We have a very big problem with the engine hood of 15 cars ; same problem the hood is uneven. There are no visible of any marks on the hood itself but it has areas dip down more than others.
We went a several times to Diamond motors agency but no response .
Hope to listen from you soon to solve this problem because we have other problems with our new Eclipse Cross cars .

I have bought an ASX 4 from Iran-Tehran in June 2017 and after some months the USB connection got problem. The USB gets disconnected and takes time to be connected again. In mileage of 4274 km I sent my car for checking and repair, where there was another client with the same problem. The workshop changed the hands free modulus of vehicle, but the problem still remains.
As the justifications of Mitsubishi Workshop could not convince me for the reason of this problem, would you pls check and advise where is the problem. There is also no AUX connection available in the car. I can not enjoy listening music from my favorite songs of my USB.
The workshop says I have to use a plastic USB flash memory less than 4 Gigabytes!
The chassis No. is : JMBXTGA2WHZ001090