Mobilink
Reviews and Complaints

Respected Sir,
I am Interested in to installing Mobilink Jazz / Warid Mobile Tower. There is no JAZZ / Warid tower installed in our area that's why we are facing shortage signal and also cannot use Internet data 3G/4G signal due to low network coverage in our area. I have alot of land in Quetta balochistan
Kindly send your Survey Team for inspection and give us a chance to consider for Installation of tower.
Shoaib khilji
Contact #: [[[protected]]]
Address: Plot # Mashriqi bypass near tameer nau school Quetta, Pakistan.

My balance is detecting with out any reason even not a special services is activated on my number.
I even call on help line but in vain they said your balance is not detecting and said system mein nahe aa rahi koi bhi deduction.
Even it's not coming in balance or usage details but balance is continuously detecting.
I am very old customer of jazz but now Jazz is only a [censored], they are looting the people I am very much fed up with them.
They have not right to detect or activate any [censored] services which customers don't want to activate.
Resolve my issue.

To
The Concern,
The Mobilink
Abbaspur coloney 190NB sargodha, Pakistan.
SUBJECT: APPLICATION FOR INSTALLATION OF MOBILE PHONE TOWER
.
Respected Sir,
I am Interested in to installing Mobilink Jazz / Warid Mobile Tower. There is no JAZZ / Warid tower installed in our area that's why we are facing shortage signal and also cannot use Internet data 3G/4G signal due to low network coverage in our area. I have a lot of place in abbaspur coloney 190NB sargodha.
Kindly send your Survey Team for inspection and give us a chance to consider for Installation of tower.
Khurram zafar
Contact #: [[[protected]]]
Address: abbaspur çoloney 190NB sargodha, Pakistan.

Few days before I came to know full offer balance upload more than 100 rupees. I asked my brother and he loaded 500 rupees, after one week I have checked and found Rs 72.38 deducted. I want clarification on this, why this amount is deducted.

Regards,
Abdul Ghani Sharif

I would like to launch complaint that there is no Mobile phone signal or very bad signal reception at my residence. When I inquire same with neighbors everyone is facing same issue either no signal or very bad signal reception.

could you kindly look into this matter and try to resolve ASAP.

Kind regards,

Mohammad Shoaib Hai
Add: IH-154, AFOHS, Falcon Complex, New Malir, Karachi,

Hello
this is my number [protected].
My balance is deducted without any activity.
Yesterday I checked my balance it was 373.today when I want to get internet package it said the balance is 165 Rs.and after 1 hour I checked again it was 0.i can't understand this.plz acknowled this

I am loyal subscriber of jazz super duper monthly offer, for years. My month offer was to expire on 1st april, that I could not do in time, and it is 2nd april today and I have lost all my accuulated free calls MBs etc, thanks to current post covid 19 scenario.
I believe it must be in your kind knowledge that under locak down situation things are not normal. keeping in view my past track record. I humbly request that my accumulated package free calls and MBS be restored. I shall be very thankful to you.
I also would like to bring it to your information that, I did call at help line, and waited and waited and waited and when finally my call was through to one agent, but unfortunately my experince has been very unpleasant.

The worst network I have used so for I'm trying to contact helpline from 11 Am they are attaing my call after 30 min and they are dropping of I highlighted issue more than 8 times that in my city there is network issue kindly work on it but you people are too stupid to do so

Plz check the problem this number [protected]

Hello my number is [protected].
I called U.S.A yesterday and balance was 91 ruppees.
I talked 6:32 minutes and my remaining balance after call was 48 ruppees.
Why this huge deduction happened?
I used to call U.S.A every month and i have never faced this huge amount of deduction from my balance.
Kindly do check my complain and take action on it thanks.

You are not providing internet speed like you used to provide. The speed of 4G is very unsatisfactory.

Dear Customer, Rs 599.00 has been paid for issuance of JazzCash Visa Debit Card on 09/02/2020 at 20:31:59. Deduction: Rs 599.00, Balance:Rs 71.00. TID: [protected].
Your Visa Debit Card request has been received with request # [protected]. Your card will be delivered on the provided address within 15 working days

15 din ho gay mera atm debit card abi tk ni aya na mujy mila ha please mujay confrm ker dain kal subha mil jy ga
My num.[protected]

SUBJECT: APPLICATION FOR INSTALLATION OF MOBILE PHONE TOWER
.
Respected Sir,
I am Interested in to installing Mobilink Jazz / Warid Mobile Tower. There is no JAZZ / Warid tower installed in our area that's why we are facing shortage signal and also cannot use Internet data 2G/ 3G/4G signal due to low network coverage in our area. I have a 10 kenal place in District khyber tehsele bara akha khel mada khel akhoon talab sadiqulah kaley. This is very papolatetd & speared area. there are 10000 peoples levid in thes area.
Kindly send your Survey Team for inspection and give us a chance to consider for Installation of tower.
Name. Hikmatulah son of Sadiqulah
Contact #: [protected] [protected]
Address: Distric khyber akakhel madakhel akhoon talab sadiqulah kaley.

SUBJECT: APPLICATION FOR INSTALLATION OF MOBILE PHONE TOWER
.
Respected Sir,
I am Interested in to installing Mobilink Jazz / Warid Mobile Tower. There is no JAZZ / Warid tower installed in our area that's why we are facing shortage signal and also cannot use Internet data 2G/3G/4G signal due to low network coverage in our area. I have a 80 marla place in jhelum jada
Kindly send your Survey Team for inspection and give us a chance to consider for Installation of tower.
Hikmatulah S/O Sadiqulah
Contact [protected] [protected]
Address: Distric khyber tehsele bara com akakhel madakhel akhoon talab sadiqula kaley.

My name is Nisar i am from Pakistan District Rawalpindi Tehsil Taxila i use Moblink internet Weekly Services but the problem i am facing with 4g Internet services specially at evening time from 6PM to 11PM the internet speed becomes to slow just to 200Kbps please fix the internet service problem i am professional optional trader and the app i am using recommend fast internet connection and i am unable to use it at evening time please fix this problem and solve the internet services problem

To
The Concern,
The Mobilink
jhelum jada, Pakistan.
SUBJECT: APPLICATION FOR INSTALLATION OF MOBILE PHONE TOWER
.
Respected Sir,
I am Interested in to installing Mobilink Jazz / Warid Mobile Tower. There is no JAZZ / Warid tower installed in our area that's why we are facing shortage signal and also cannot use Internet data 3G/4G signal due to low network coverage in our area. I have a 8 marla place in jhelum jada
Kindly send your Survey Team for inspection and give us a chance to consider for Installation of tower.
yasir mehmood
Contact #: [[protected]]
Address: Plot # jhelum jada main gali near lala hawlli, Pakistan.

Assallam-o-allikum Sir.
kuch Time pahly mujhe aak Unknown No sy call ayi or uss my mujhe company ka Nomaihinda zahir kiya. or mujhe Account k bary meen pocha. or kaha k app ka account band hojye ga cash account.app apny Mobail *786*3*1*[protected] sy yeh dial kro or apna pin bato. or jab meeny pocha k app kahan sy baat kar rahy ho tu behan ki gali dy kar band kar diya. iss no sy call ayi thi. sir mery pass audio b hy recording.

[protected]

My complain is about package i lost almost 4 to 600 due to company miss guidence on last friday i have a popup message from company that u must avail this offer in which u get 1000 onnet 50 ofnet minutes and many more so that i activate this package but i want dispute of this package because of this package i lost credit in me mobile many time
And today i call customer care they guide me about the package (its a location ased package and u r not in balochistan) so why company send me this pop up if i am not in balochistan and why activate my package
Mera takriban 4 s 600 ka balance is chaker me ur gya h k package hua wa hme dispute chahta hu or q k me location p ni hu to is package me s ak b chez use ni hui is package ko b deactive kiya jay or mjy meri rakam wapis ki jay please

AOA h r u. I have activated *747# weekly offer on 28-12-19. balance was deducted from my account against such offer. today 39 Rs was wasted on calls after that i came to know that the said weekly package is not working. i dialed the command *747*2# their 1000 mobilink minutes 50 other network 250 mbs and sms was present. i got Jittery what is happening package is their and why my money is going wasted. i called on helpline and Mr. Gohar told me that *747# package is not available for Faisalabad. this service is valid for Quetta and some other cities of Baluchistan.my point is if package is not valid for Faisalabad then why this package is activated here in Faisalabad. if we are not able to use such offer after deduction customer came to know that your balance is deducted but you are not eligible to use such services. are we living on Jupiter their having law of forest. no government agency is going to ask what is this going on. mobilink is a reputed company and it must not use such bad tactics. kindly return my 140 Rs in my account and make some laws and improve more service that if some services are not be able to be used their must not be any deductions. their must be some restrictions/ intimations.

Regards

Husnian Khalid