Mobilink’s earns a 1.1-star rating from 203 reviews, showing that the majority of subscribers are dissatisfied with service.
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Official fraud from Jazz
From past months Jazz has officially started a fraud activity regarding auto subscription of irrelevant unknown packages without customers consent and they are deducting amounts from customer's balance, when we complains on Jazz helpline they have a uniform script saying that the package subscribes on customer's request through clicking adds, but they are misguiding customers as they are not even touching the screen and not clicking those ads but still they are forcing auto subscription, it's a fraud they are doing and customers doesn't know.
Recommendation: Kindly check out on daily basis that there should be no deduction from your mobile balance except your desired calls and packages
Mobilink Complaints 202
Jazz signal issue
To
The Managers,
The Mobilink
Pakistan.
Subject: application for installation of mobile phone towers
Respected Sir,
This is to inform you that I want to install Mobile Booster/Mobile Tower /Wireless Tower. I have one place in District Mianwali Tehsil Isa khel village Behu Wada
I m living in Village Behu Wada. This is most suitable location for your Mobile/Wireless Booster installation. Mostly here Mobilink signal are very low and some time are not working . I provide this place for reasonable rent.
Kindly send your Survey Team for inspection of your business.
Thank you.
Name of Contact Person: Sultan Ali Khan
Contact Nos [[protected]]
Claimed loss: Jazz signal tower provide
Desired outcome: Please I want to contact with you.. therefore I requested to you install the jazz booster
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For application to install tower
In our village service is very low near tower of jazz is closed due to agrement performed now there in our residents and arround the other village we are facing very low service so that you can contact me and I shall be provide place on low price rent so you can contact to me for further inquiry
Regard as Ahmad Ali khokhar
Call. [protected]
Email. [protected]@gmail.com
Asslam o Alikum respected sir,
Myname Ahmad Ali khokhar from Harnwala Tahsil Minchanabad district bahawalnagr punjab in my village and arround circles village and surrounding place we facing jazz sevice a few months ago in our services tower is closed due to agreement performed now we residents are we badly facing the service of mobilink jazz please install the tower for redress us thanks
Note . I shall provide place for installation of tower in my property.
So contact to me
[protected]
Email. ahmadalisrpkk@gmail.com
To,
Jazz Internet services,
Respected sir,
My name is Danish Ali ,I am living in city Mirpur Mathelo, District Ghotki Sindh .i have 4 marla plot muhala ghulam abad near Degree Collage Mirpur Mathelo, very good location papoulation incressed in this area plz install 4g ,5g Internet tower in best location I provide land in your company, Kindly send your Survey Team for inspection of your business.
Thxs REGARDS
Danish Ali
Contact [[protected]]
Gmail account =danishalibaloch7@gmail.com
Tower is not functioning.
There is raining in our village so the wapda electricity have some issues that's why there is no electricity on our village but operator provides petrol or diesal for tower shouldn't shut down but owner sell petrol or diesal that's why today is 2nd day tower is not functioning so kindly look into this matter or force owner to operate tower with diesal or petrol. So the Villagers will not face any network issue to communicate with somone.
Desired outcome: I'd appreciate a good response from Mobilink
Application for installation of mobile phone towers
Respected Sir,
This is to inform you that I want to install Mobile Booster/Mobile Tower /Wireless Tower. I have a suitable place on on the road. location is District Dadu Talkua Johi Union council Tando Rahim Khan Tower location Village Murad Khan Jamali is suitable for your i provide the place reasonable rent
Kindly send your Survey Team for inspection of your business.
Jazz tower install application
To
The Managers,
The Mobilink
Pakistan.
Subject: application for installation of mobile phone towers
Respected Sir,
This is to inform you that I want to install Mobile Booster/Mobile Tower /Wireless Tower. I have a place in clarkabad village tehsil kot rada kishan Punjab it's about 5marla
I m living in lahore butt my home town in clarakabad village tehsil kot rada kishan very poor signal of mobilink there . Im using mobilink for 6to7 years. mobilink internet and call signals always drop. This is most suitable location for your Mobile/Wireless Booster installation. Mostly here Mobilink signal are very low. I provide this place for reasonable rent. I'm giving details Contact please
Kindly send your Survey Team for inspection of your business.
Thank you.
Name of Contact Person: zubair ali
Contact No:[protected]
Desired outcome: Network signal issues
Installation of tower
To
The Managers,
The Mobilink
Pakistan.
Subject: application for installation of mobile phone towers
Respected Sir,
This is to inform you that I want to install Mobile Booster/Mobile Tower /Wireless Tower. I have a suitable place on on the road. Address: Village Punjkot Post office Dhani tehsil Pattika naseerabad District Muzaffarabad Ajk. This is most suitable location for your Mobile/Wireless Booster installation. Mostly here Mobilink signal are very low .I provide this place for reasonable rent.
Kindly send your Survey Team for inspection of your business.
Thank you.
Name of Contact Person: Yasir Iftekhar
Contact No. [protected]
Request for installation mobile tower
To
The Managers,
The Mobilink
Pakistan.
Subject: application for installation of mobile phone towers
Respected Sir,
This is to inform you that I want to install Mobile Booster/Mobile Tower /Wireless Tower. I have one place in New Karachi dua chock sector 5f west open and park face 128yards Roof is Ready For mobile tower installation . This is most suitable location for your Mobile/Wireless Booster installation. Mostly here Mobilink signal are very low . I provide this place for reasonable rent.
Kindly send your Survey Team for inspection of your business.
Thank you.
Contact us: [protected]
For signal tower
To,
The Director ,
Mobilink, Pakistan
Respected Sir,
I am Interested in to installing Mobilink Mobile Tower. There is no Mobilink tower installed in our area that's why we are facing shortage signal and also cannot use Internet data 2G/ 3G/4G signal due to low network coverage in our area. There are more than 30000 people currently living in this area.
Kindly send your Survey Team for inspection and give us a chance to consider for Installation of tower.
Contact #:
[protected]
[protected]
Address: District Layyah,tehsil karor.lal.san,chak no 102tda Pir siwag sharif
Desired outcome: Please provide signal tower
Application for installation of mobile tower
To,
The Director ,
Mobilink, Pakistan
Respected Sir,
I am Interested in to installing Mobilink Mobile Tower. There is no Mobilink tower installed in our area that's why we are facing shortage signal and also cannot use Internet data 2G/ 3G/4G signal due to low network coverage in our area. I have a 7 Marla place in Nalli Shumali of District Khushab. This is very populated & speared area. There are more than 20000 people currently living in this area.
Kindly send your Survey Team for inspection and give us a chance to consider for Installation of tower.
Contact #: 0 3 4 7-7 8 6 0 6 4 1
Google Location: MOHALA Medan Nali Shumali
Address: Near Arid Agriculture University MOHALLA Ahmed Pura Joharabad Road Khushab
Request for installation of mobile phone towers
Subject: Request for Installation of Mobile Phone Towers
I am writing to you on behalf of our community, located in Village Wali pur bura RB175 Tehsil Shahkot Dist. Nankana Sahib. where we have been facing persistent issues regarding the quality of cellular network reception for Mobilink users.
Over the years, our community has seen significant growth both in terms of population and economic activity. We have a thriving population of professionals, entrepreneurs, students, and elderly citizens who are heavily reliant on mobile communication for their daily needs. The inadequate coverage of Mobilink's network services has proven to be a major inconvenience for our residents.
There is a general consensus among our community members that there is an urgent need to rectify this issue. After several discussions and community meetings, we have concluded that the installation of Mobilink's mobile phone towers in our locality would be the most effective solution.
We understand that the process of installing a new cell tower involves many factors including the availability of land, environmental considerations, and local regulations among others. In light of this, we have identified several potential sites in our area that we believe would be suitable for this purpose. Additionally, we are committed to supporting any necessary procedures such as obtaining local permissions and facilitating community engagement.
We are confident that the proposed cell tower will not only greatly improve the quality of mobile network reception for Mobilink's current customers in our area, but it will also increase your customer base as more residents will be likely to switch to a network that offers reliable service.
We kindly request that you consider our proposal and we are more than willing to provide any additional information you may need in your decision-making process. We look forward to your positive response and the potential for enhanced communication capabilities within our community.
This is to inform you that i have plot to install Mobile Booster/Mobile Tower /Wireless Tower.
Thank you for your time and consideration.
Best Regards,
Hamza Riaz
[protected]
Issue of network signals
We are facing indoor and outdoor problem of network signals, we various times complained to the tower management at dalipota, but they did not resolve our issue. Tower management of dalipota sell out the petrol of the generator, and they use for personal, and did not run the tower on it. After that we did contact at moro head of area tower office bearer, namely naseer, unfortunately he did not paid heed to it. He have go out of home for just sending emails and whatsapp. It has miserably affected, we did not have other way than complaining at this platform. It is greciously urged to resolve our problem.
Desired outcome: Kindly resolve issue of network signals in our local area.
Mobile tower for rent
To
The Managers,
The Mobilink
Pakistan.
Subject: application for installation of mobile phone towers
Respected Sir,
This is to inform you that I want to install Mobile Booster/Mobile Tower /Wireless Tower. I have one place in usmanabad chail chowk lyari karachi I provide this place for reasonable rent.
Kindly send your Survey Team for inspection of your business.
Thank you.
Name of Contact Person: Aliraza
Contact [protected]
Respected sir
I am Interested in to installing Mobilink Mobile Tower. There is no Mobilink tower installed in our area that's why we are facing shortage signal and also cannot use Internet data 2G/ 3G/4G signal due to low network coverage in our area. I have a long range kenal place in Tehsil taunsa sharif of District DGkhan. This is very populated & speared area. There are more than 35000 people currently living in this area.
Kindly send your Survey Team for inspection and give us a chance to consider for Installation of tower.
Contact #: [protected]
Google Location: Dera Malik Azhar
Address: Chak 43 DB, Tehsil Yazman, Disitrict Bahawalpur.
Jazz
To
The Managers,
The Jazz
Pakistan.
Subject: application for installation of mobile phone tower Jazz.
Respected Sir,
This is to inform you that I want to install Mobile Booster/Mobile Tower /Wireless Tower Jazz. I have one place in [edited] We have our own land there.
I am currently living in this village. This is most suitable location for your Mobile/Wireless Booster installation. Mostly here Jazz signals are very low. I provide this place for reasonable rent.
Kindly send your Survey Team for inspection of your business.
Thank you.
Name of Contact Person: Zuhaib Khan
Contact No [edited]
Desired outcome: Kindly visit to our location as soon as possible.Thanks
Tower installation
Dear jazz ceo
My name is Bilal qamar i am from gujranwala tahseel wazirabad post office khanki head village thatti bloch sir we have jazz service problem because in our area we don't have jazz tower our jazz service is coming from very far so i have to request you please install one tower in our area i have land in good location please send your team and visit our area
Thank you
Desired outcome: My contact number [protected]
Poor signals in our area
To
The Managers,
The Mobilink
Pakistan.
Subject: application for installation of mobile phone towers
Respected Sir,
This is to inform you that I want to install Mobile Booster/Mobile Tower /Wireless Tower. I have one place in Chak no108 JB Talwandi Faisalabad
This is most suitable location for your Mobile/Wireless Booster installation. Mostly here Mobilink signal are very low . I provide this place for reasonable rent.
Kindly send your Survey Team for inspection of your business.
Thank you.
Name of Contact Person: farrukh ijaz
Contact number [protected]
Tower
To
The Managers , The Mobilink Pakistan.
Subject: application for installation of mobile phone towers
Respected Sir,
This is to inform you that I want to install Mobile Booster/Mobile Tower /Wireless Tower. I have one place in NawanKot (Raita) , Khanpur , District RYK of 20 Marla plot.
I m living in Nawankot . This is most suitable location for your Mobile/Wireless Booster installation. Here Mobilink signal are very low . I provide this place for reasonable rent.
Kindly send your Survey Team for inspection of your business.
Thank you.
Regards
Muhammad Talha
[protected]
Tower installation request
To
The Managers,
The Mobilink
Pakistan.
Subject: application for installation of mobile phone towers
Respected Sir,
This is to inform you that I want to install Mobile Booster/Mobile Tower /Wireless Tower. I have one place in in our town near manga mandi Lahore of 2 Marla plot.
I m living in this town and facing sim poor network problem. There is alot of users in our area who are facing same issue. This is most suitable location for your Mobile/Wireless Booster installation. Mostly here Mobilink signal are very low. I provide this place in free of cost.
Kindly send your Survey Team for inspection of your business.
Thank you.
Name of Contact Person: Muhammad Asif
Contact [protected]
Signal, call not connect, voice distortion.
Respected Sir/Madam,
I am as a Employ at Rustam Towel PVT Limited Witch is The Address 22K Rohi Nala Feroozpur Road Metro Last Stop Gajju Matta Lahore.
Well we are here & facing the mobile signal, call connectivity issue, that`s the problem from around 2.5 years we complain the mobilink un number but the problem are still. There are 1500 to 2200 workers using the mobile with multiple connection so please arrrange the visit and solve our signal problem.
Regard
Faizan.
Thankyou.
Desired outcome: we want there GSM Signal tower we will provide Land Free of Cost .
Generator monitoring
I have been a Mobilink subscriber since 2016. No significant lapses of service occurred until October 2021.
In October 2021, I paid $350 for a required 4G unit to replace the 3G Model for which service would no longer be provided at year end. Since 10/30/22 there has been a notice of "No Cellular Service" from Mobilink on 6 instances for a total of 19 days Thru 12/21/2022. In addition, other unit activity is missing (weekly exercise) on numerous dates when Mobilink did not indicate there was No Cellular Service. I am writing this on 12/21/22, and Mobilink continues out of service since 12/18/2022.
I have Mobilink because I am out of town 6 months of the year and rely on it to ensure that my generator is operational during this absence. Mobilink first wanted me to ask a friend or neighbor to open the generator and execute a power reboot... which I reject for safety reasons. Mobilink then suggested I contact my generator installer to conduct a service call to see if a power recycle will rectify the situation. In contacting the installer, I was told this would result in a minimum $150 service fee. I asked Mobilink to cover this cost due to the lack of system reliability. Mobilink refused to pay the service fee, as "this is not Mobilink's responsibility". This fee would be over twice the cost of the annual Mobilink fees, and not money well spent considering the history of service lapses by Mobilink.
I initially requested that Mobilink contact their Cellular Service provider (Verizon) to verify that cellular service is continuing to our service location. Mobilink refused to contact Verizon, stating that they have no power to as Verizon to move their antennas.
I then Requested a refund from Mobilink for the $70 annual fee which was paid on 10/14/22. I would recycle power to the generator when I return in April 2023 and determine if this reawakens Mobilink. If yes, I would resume the Mobilink service. My request for refund was Denied by Mobilink because the unit continues to "periodically work". Further, Mobilink states that I am not cooperating with them in asking a neighbor to perform a service, nor paying a minimum $150 service fee to the generator installer.
Desired outcome: I paid Mobilink $70 on 10/14/2022 for a service which has become unreliable/ not working. I ask that this fee be refunded. I will attempt to recycle power to the generator and determine if the Mobilink system will respond April 2023.
Overview of Mobilink complaint handling
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Mobilink Contacts
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Mobilink address5 P Gulberg II, Lahore, N/A, Pakistan
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Mobilink social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 06, 2024
Most discussed complaints
Jazz tower installationRecent comments about Mobilink company
For application to install towerOur Commitment
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Your frustration with Mobilink regarding the auto-subscription of packages without consent is understandable. It would be beneficial to escalate your complaint beyond the helpline, perhaps by reaching out to consumer protection agencies or using social media to bring attention to the issue. This might prompt a more thorough investigation and resolution from the company.