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CB Internet and Software mSpy Same as above
mSpy

mSpy review: Same as above

O
Author of the review
5:41 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
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I purchased Mspy software in February of this month which cost me euro 84.83 for three months subscription. When I tried to add my device they asked me for extra euro 100.00 I tried to install it on my Android device and faced more problems. They asked me to pay using Discover card which I don't have because Discover only used in the US. I decided to cancel my subscription many time. They kept giving me ticket number. Ticket # 5507396 I tried many time to chat with agent but no results, then called their numbers in US & France and both got no agents. I realized this company is a big fraud with hundreds of people complaining against it My account is under my email: [protected]@gmail.com. Here's another message from them with new ticket#: Dear Customer,

Thank you for reaching out to mSpy for support.

We have successfully received your request, which is now being processed by our team.

We have assigned a unique Ticket ID to your request:

5516190

Rest assured, we understand the importance of your query and are committed to resolving it promptly. Our team aims to provide a response within approximately 24 hours, although we strive to exceed this timeframe whenever possible.

We sincerely appreciate your patience and cooperation throughout this process.

Claimed loss: Euro 84.83

Confidential Information Hidden: This section contains confidential information visible to verified mSpy representatives only. If you are affiliated with mSpy, please claim your business to access these details.

mSpy response
Feb 18, 2024 5:49 pm EST
mSpy customer support contacts
Phone numbers

+1 (800) 713-7528

+1 (855) 896-0041

Address

800 W El Camino Real, Mountain View, CA, 94040, US

Website

www.mspy.com

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Thanks for contacting our Support Team!

Please accept our apologies due to the inconvenience caused by this problem.

We recommend you to contact our Technical Support Department in the Live Chat at mspy.com where we can assist you in real-time.

You can enter the Live Chat from mspy.com website or click Chat in your profile from the menu.
Update by Omar Shishani
Feb 19, 2024 4:27 pm EST

I am sorry your complaint did not affect Mspy people at all. Their intention is to scam more and more people from their hard earned money Every time I request a refund to ask me to contact tech support. This is a big scam.

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  1. mSpy Contacts

  2. mSpy phone numbers
    +1 (800) 713-7528
    +1 (800) 713-7528
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    +1 (855) 896-0041
    +1 (855) 896-0041
    Click up if you have successfully reached mSpy by calling +1 (855) 896-0041 phone number 0 0 users reported that they have successfully reached mSpy by calling +1 (855) 896-0041 phone number Click down if you have unsuccessfully reached mSpy by calling +1 (855) 896-0041 phone number 0 0 users reported that they have UNsuccessfully reached mSpy by calling +1 (855) 896-0041 phone number
    USA
    +52 800 461 0454
    +52 800 461 0454
    Click up if you have successfully reached mSpy by calling +52 800 461 0454 phone number 0 0 users reported that they have successfully reached mSpy by calling +52 800 461 0454 phone number Click down if you have unsuccessfully reached mSpy by calling +52 800 461 0454 phone number 0 0 users reported that they have UNsuccessfully reached mSpy by calling +52 800 461 0454 phone number
    Mexico
    +33 9 70 73 81 15
    +33 9 70 73 81 15
    Click up if you have successfully reached mSpy by calling +33 9 70 73 81 15 phone number 0 0 users reported that they have successfully reached mSpy by calling +33 9 70 73 81 15 phone number Click down if you have unsuccessfully reached mSpy by calling +33 9 70 73 81 15 phone number 0 0 users reported that they have UNsuccessfully reached mSpy by calling +33 9 70 73 81 15 phone number
    France
    +351 308 802 223
    +351 308 802 223
    Click up if you have successfully reached mSpy by calling +351 308 802 223 phone number 0 0 users reported that they have successfully reached mSpy by calling +351 308 802 223 phone number Click down if you have unsuccessfully reached mSpy by calling +351 308 802 223 phone number 0 0 users reported that they have UNsuccessfully reached mSpy by calling +351 308 802 223 phone number
    Portugal
    +55 800 591 5100
    +55 800 591 5100
    Click up if you have successfully reached mSpy by calling +55 800 591 5100 phone number 0 0 users reported that they have successfully reached mSpy by calling +55 800 591 5100 phone number Click down if you have unsuccessfully reached mSpy by calling +55 800 591 5100 phone number 0 0 users reported that they have UNsuccessfully reached mSpy by calling +55 800 591 5100 phone number
    Brazil
    +90 212 922 15 08
    +90 212 922 15 08
    Click up if you have successfully reached mSpy by calling +90 212 922 15 08 phone number 0 0 users reported that they have successfully reached mSpy by calling +90 212 922 15 08 phone number Click down if you have unsuccessfully reached mSpy by calling +90 212 922 15 08 phone number 0 0 users reported that they have UNsuccessfully reached mSpy by calling +90 212 922 15 08 phone number
    Turkey
    +420 234 076 341
    +420 234 076 341
    Click up if you have successfully reached mSpy by calling +420 234 076 341 phone number 0 0 users reported that they have successfully reached mSpy by calling +420 234 076 341 phone number Click down if you have unsuccessfully reached mSpy by calling +420 234 076 341 phone number 0 0 users reported that they have UNsuccessfully reached mSpy by calling +420 234 076 341 phone number
    Czech Republic
    +39 06 4521 7343
    +39 06 4521 7343
    Click up if you have successfully reached mSpy by calling +39 06 4521 7343 phone number 0 0 users reported that they have successfully reached mSpy by calling +39 06 4521 7343 phone number Click down if you have unsuccessfully reached mSpy by calling +39 06 4521 7343 phone number 0 0 users reported that they have UNsuccessfully reached mSpy by calling +39 06 4521 7343 phone number
    Italy
    More phone numbers
  3. mSpy emails
  4. mSpy address
    800 W El Camino Real, Mountain View, California, 94040, United States
  5. mSpy social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024
mSpy Category
mSpy is ranked 14 among 784 companies in the Internet and Software category
#12 Cleverbridge Cleverbridge #13 Resume Build Resume Build #14 mSpy mSpy #15 MyCommerce MyCommerce #16 LiftMode LiftMode

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