CB Satellite and Cable TV MultiChoice Africa / DSTV Payment arrangement and unethical behavior

MultiChoice Africa / DSTV review: Payment arrangement and unethical behavior

pebetse of ZA

Nov 28, 2019 6:18 am EST

Verified customer

The month of September i made arrangement that they change my monthly debit order and make it to the last day of each of every month, come October still the same issue continue and mind due i have to pay for re- connection fee.

Monday the 25 November i spoke to the lady called Primrose and explained the matter to her and she told me she escalated the matter to the finance department but she will connect my DSTV .

Thursday(28 November )i still face with the same thing and called the multi-choice office and spoke to Nokuphila around 09:21 and explained the same matter to her and responded to me that she will escalate the matter further still my DSTV has note been activated and i am so tired calling about the same thing and i cant get any help.

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MultiChoice Africa / DSTV - account payments 69

Resolved

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MultiChoice Africa / DSTV - sexual activity on cartoon network 4

MultiChoice Africa / DSTV - reconnection fees 8

MultiChoice Africa / DSTV - dstv accounts 1

Resolved

MultiChoice Africa / DSTV - I changed our account and banking details. I was not informed that we had to cancel the former acccount I TOOK THAT FOR GRANTED

MultiChoice Africa / DSTV - re-runs

MultiChoice Africa / DSTV - refund 2

MultiChoice Africa / DSTV - call center 4

MultiChoice Africa / DSTV - Double payment of monthly subscription

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MultiChoice Africa / DSTV Contacts

MultiChoice Africa / DSTV phone numbers

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Pretoria

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MultiChoice Africa / DSTV emails

help@dstv.com

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MultiChoice Africa / DSTV address

144 Bram Fischer Drive, Randburg, South Africa

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