Menu
For Business Write a review File a complaint
MyHeritage Customer Service Phone, Email, Contacts

MyHeritage
Reviews and Complaints

www.myheritage.com

Learn how the rating is calculated

3.1 19 Reviews 501 Complaints
Claimed
MyHeritage has claimed their business profile
Write a review File a complaint

MyHeritage Complaints 501

ComplaintsBoard
D
10:59 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

MyHeritage Annual subscription taken without notification

Account ID [protected]

I opened this account on June 16 2022 not knowing that I would be charged £79.00 for an annual subscription 14 days later that I did not want.

Did not receive any e-mail stating that this charge would be taken and therefore shocked to realise that the money had gone out of my account.

As stated in your details I would like to request a full refund of these charges as I have no wish to use your site in the future and certainly cannot afford this cost.

Regards

Read full review of MyHeritage
Update by Dawn Wilson-Walker
Jul 03, 2022 10:39 am EDT

2 charges on the same day - 1st July 2022.One of £72 and the other at £56 for annual subscription. As your company policy states please refund both charges as neither subscription is needed.

Date membership started 16th June 2022

Membership number..[protected]

Hide full review
ComplaintsBoard
C
5:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MyHeritage Unauthorized charge for annual subscription

did the 14 day free trial which was to end on June 24, 2022. I stopped the trial a few days early and then after midnight on June 25, 2022 they charged me for an annual subscription that I did not request. I have called repeatedly to have my money fully refunded, $136.74 including tax. Just called again today, day 5 of waiting for my refund. I was told, after insisting my money be returned today, that I am now at the top of their list and that they have many 'similar' cases they're handling. So that told me that they are charging MANY people that did not request an annual subscription. They could learn a thing or two from Ancestry. When you cancel ancestry, you are cancelled. They don't charge you anyway. This better get resolved soon, They took my money in an instant but it's taking way too long to reverse it.

Desired outcome: FULL REFUND IMMEDIATELY

Read full review of MyHeritage
Hide full review
ComplaintsBoard
A
9:13 am EDT

MyHeritage Auto renewal of a subscription I didn't authorized

I received an email dated 6/28/2022 informing me the I was charged $149.00 for a My Heritage renewal without my consent. I called the help number on 6/28/2022. I did not approve this renewal: I was not informed this renewal was automatic in any noticeable way. I did not receive any notification prior to my account being charged. Billing Rep. has not returned my call as told by the operator.

Desired outcome: Full refund of an unauthorized transaction.

Read full review of MyHeritage and 5 comments
Hide full review
5 comments
Add a comment
J
J
JJ0110
Brighton, GB
Jul 01, 2022 2:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My situation too. Dreadful company.

C
C
CStarick
Brodheadsville, US
Jul 01, 2022 4:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of JJ0110

Keep calling them every day...don't select the billing department, select option #4, customer support. I called constantly demanding a full refund. Always told they will call back but of course they never did. Today, finally, after 6 days they refunded my money. KEEP HOUNDING THEM. I asked the girl where she was located and she's in GUATEMALA CITY, in freakin' Guatemala!

C
C
CStarick
Brodheadsville, US
Jun 30, 2022 5:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Aaron Allen, have you gotten a refund yet?

C
C
CStarick
Brodheadsville, US
Jun 30, 2022 5:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Same thing just happened to me. I did the 14 day free trial which was to end on June 24, 2022. I stopped the trial a few days early and then after midnight on June 25, 2022 they charged me for an annual subscription that I did not request. I have called repeatedly to have my money fully refunded, $136.74 including tax. Just called again today, day 5 of waiting for my refund. I was told, after insisting my money be returned today, that I am now at the top of their list and that they have many 'similar' cases they're handling. So that told me that they are charging MANY people that did not request an annual subscription. They could learn a thing or two from Ancestry. When you cancel ancestry, you are cancelled. They don't charge you anyway. This better get resolved soon, They took my money in an instant but it's taking way too long to reverse it.

C
C
CStarick
Brodheadsville, US
Jun 30, 2022 5:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of CStarick

They also keep saying they will call me to resolve it, so far they have never called.

ComplaintsBoard
E
9:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MyHeritage MyHeritage autorenewal

About a year ago I ordered two DNA kits and that is all that I paid for. I used the family tree builder to build a tree and was generally happy with the service until last week when my credit card was suddenly charged 306.45 euros! I checked my "purchases" page and I have no subscriptions, it only says my tree is active which I guess to myheritage is a subscription!?!?! No prices listed either. I had no idea I had any kind of subscription at all, and would never pay 6 times what a DNA test costs to keep my tree active. I checked my emails and there is nothing about any upcoming renewals there. I have contacted customer service a week ago but have not yet heard anything from them.

Desired outcome: I would like my money refunded and any subscription that I have canceled.

Read full review of MyHeritage
Hide full review
ComplaintsBoard
M
3:22 am EDT

MyHeritage My Heritage DNA Ltd

A subscription payment of £56.40 was taken from my PayPal account on 10th Feb, I have only just noticed this today. I never setup this subscription and I have never used the website.

Desired outcome: I would like a full refund asap

Read full review of MyHeritage
Hide full review
ComplaintsBoard
S
5:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MyHeritage Unable to open yearbooks

i am trying to open and look at year at yearbooks 1962, 1964, 1965, 1967, 1968 for Caston High School, Fulton Indiana. I am only to open and view the yearbook year 1963.

How can i view the years listed above and how do i do a search for a specific school and year? My email is [protected]@yahoo.com,.

Thank you,

steve gosnell

Read full review of MyHeritage
Hide full review
ComplaintsBoard
G
6:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

MyHeritage Unauthorized credit card charge

I received an email from MYHERITAGE with an attached receipt charging a credit card on file for $99.00 for a renewal on DNA Health Reports. I did not authorize this charge and the credit card on file with them was an old credit card that I canceled with my bank. I called customer service immediately about this charge they stated they would refund my bank. What I find even more concerning is how did they recieved payment from a canceled credit card?

I received an email on June 20, 2022 at 3:04 am notifying me of the charge to my credit card, I immediately called MyHeritage customer service 22 minutes later about the unauthorized charge and informed them that credit card had been canceled and their reply was they got the money and would refund my bank of the charge. I'm calling my bank asap to see how they received payment.

Desired outcome: Full Refund

Read full review of MyHeritage
Hide full review
ComplaintsBoard
E
5:31 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

MyHeritage Matches by people

I have had matches with people and dealt with them but the hints are still there , I have had this porblem before and I complained the last time and someone said it has to do with the algorithms ?

anyway they are still there and it annoys me very much !

Read full review of MyHeritage
View 0 more photos
Hide full review
ComplaintsBoard
J
6:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MyHeritage Unauthorized credit card charges

Through the internet, I paid for heritage services in order to search certain family members. I used this service for the month I requested. It was a fairly useless service and I stopped using it. I was then billed and charged for an additional charge for services I didn't request. I was not advised that an there was any additional fee nor given any advance warning that there would be an additional charge. The charge was for $342.09 taken on 5/4/2022 through my Fry's credit card

Desired outcome: I would like to cancel any service with them and get my money returned.

Read full review of MyHeritage and 1 comment
Hide full review
1 comment
Add a comment
C
C
CStarick
Brodheadsville, US
Jul 01, 2022 4:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Keep calling them every day...don't select the billing department, select option #4, customer support. I called constantly demanding a full refund. Always told they will call back but of course they never did. Today, finally, after 6 days they refunded my money. KEEP HOUNDING THEM. I asked the girl where she was located and she's in GUATEMALA CITY, in freakin' Guatemala!

ComplaintsBoard
C
6:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

MyHeritage Automatic subscription renewal

In error I thought I had cancelled my subscription but it appears I had not as I have just been charged £228 for a further year's subscription. I have not used MyHeritage for over a year. I no longer want the subscription and cannot afford to pay such sum for an unwanted service. This ruthless policy of the company leaves me feeling extremely distressed as it goes against all decency and fairness.

Desired outcome: I would like a full refund of my unwanted subscription on the basis of goodwill, fairness and customer relations.

Read full review of MyHeritage
Hide full review
ComplaintsBoard
G
6:23 am EDT

MyHeritage MyHeritage

MyHeritage tried to deduct 89.00 dollars out of my account about three something this morning and I always have my card on lock and they couldn't take nothing from me good thing my card on lock because I don't know these people either.

Read full review of MyHeritage
Hide full review
ComplaintsBoard
B
7:53 am EDT

MyHeritage Payment not authorized

On 5/5/22, a $315 charge was placed on my Citibank card. This is a re-occurring charge that I did not see in the fine print, and did not authorize knowingly, nor did I purchase anything that I am aware of. If I did, it was a hidden charge that I would not have authorized, and I would like it refunded. My name is Brian Horman.

Desired outcome: Refund of $315 and cancel the account.

Read full review of MyHeritage
Hide full review
ComplaintsBoard
J
8:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

MyHeritage Genealogy

I received an email dated 6/8/2022 12:00 a.m. informing me the I was charged 315.00 for a My Heritage renewal without my consent. I called the help number on 6/9/2022 5:00 a.m. and was told that someone would call me back in the future (no time frame given). no reversal occurred. I did not approve this renewal: I was not informed this renewal was automatic in any noticeable way. I did not receive any notification prior to my account being charged.

Desired outcome: please refund and cancel unwanted subscription

Read full review of MyHeritage
Hide full review
ComplaintsBoard
J
2:34 am EDT

MyHeritage Auto renewal won't refund!

My bad I forgot to cancel an auto renewal plan on My Heritage, I contacted customer services immediately after i recieved an email and a charge to my credit card.

I explained to the help desk that yes my fault I hadn't cancelled my renewal before it was due however I don't use the services enough to justify another year of use. I was asking for a refund and I got told no due to it being an auto renewal plan, to this I said well isn't your terms and conditions 30 day money back guarantee within 30 days of purchase. Well I only purchased yesterday so that's within 30 days.

I was told no I wasn't eligible for a full refund, Nir then spoke to his finance people who then offered 25% of the purchase price back... I wasn't impressed by this as I really want the full 100% back as I cannot afford to pay off the full amount. I was told the best he can do is 35% refund of the purchase price. Still unhappy I just felt defeated as I have made a costly mistake and my complaint was fallen on deaf ears!

I would like my heritage to make this right and just refund the full amount as a so called valued customer. Not impressed at all.

Desired outcome: Full 100% refund of product

Read full review of MyHeritage
Hide full review
ComplaintsBoard
H
2:51 pm EDT

MyHeritage I didn’t know anything about this company or this payment until it was being taken. I’m a 72 year old widow who cannot afford this sort of money.

This money was taken on 24 May & although I tried to stop it I was too late. I don’t know how this information was obtained. I have no interest in my Heritage USA, & certainly I’m not wealthy enough to spend over £200 on something that is of no interest to me.

I have launched a query with PayPal as well as yourselves. I would greatly appreciate any help you could give me in returning this money.

Desired outcome: Return of £226.50 to my bank account

Read full review of MyHeritage
Hide full review
ComplaintsBoard
H
6:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

MyHeritage I wanted to order only one test kit, but two were charged and sent.

I was sent two test kits instead of one. Now I have one and the other is still in the post. I don´t need two kits, so I want to leave the other one in the post to be returned to you. And of curse I want the money to be returned.

Both kits are charged on 22.05.2022, the place being [protected] Great Britten on the invoice.

My contact information is

Helinä Korpela

Rahakamarinportti 1 G 5

00240 Helsinki

Finland

email helina.[protected]@outlook.com

Desired outcome: Lease could you refund one of the orders.

Read full review of MyHeritage
Hide full review
ComplaintsBoard
J
1:42 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MyHeritage has left an official reply on this complaint.

MyHeritage I was charged for the product I did not want

I want my refund money back. My heritage website does not allow customers to cancel their subscription on the website. It is very inconvenient and very frustrated

On May 24 / 2022, I found that the My Heritage website had charged me for a one-year subscription that I never knew anything about it.

I never used the website, and for the second time without my knowledge, I have been charged

I have phoned My Heritage, but only an automated voice response, then they promised to call me back, but it never happened.

I also emailed it to customer support, and they gave me a ticket number that never got a response.

I have attached screenshots of my charge from my PayPal charged.

Desired outcome: Please, I need my refund, I really need help with this issue

Read full review of MyHeritage
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
5:21 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MyHeritage has left an official reply on this complaint.

MyHeritage My Heritage, Auto Renewal of Premium (expensive) Membership

For a company to auto renewal, with no reminder email, no reminder text, no obvious notification on log-in pay, is sneaky. And when that auto renewal is for over £200 I think it should be illegal.

In the UK at the moment, we are being squeezed left, right and centre and to have £230 taken out of my account, a few days before my pay day is pretty dire. I have been left overdrawn, which will cost me.

A reputable company shouldnt need to use the rather underhand tactic of auto-cagey auto renewal. I mean, I think the site is brilliant, it shouldnt need to rope us in and grab money in this way. Considering it is a family history site, and utilising our very own family records, it seems rather immoral.

I have contacted customer services (I should have a hotline considering how much I am paying them). I have just received an auto reply about cancelling the membership, nothing about a refund.

Desired outcome: Refund. And clear information on membership options made more easily found.

Read full review of MyHeritage
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
10:19 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MyHeritage has left an official reply on this complaint.

MyHeritage I was charged for the product I did not want

I was going to buy DNA kit (and I did), and to buy one you have to be registered on their website. To register you need to provide your credit card details and then miss the subtle notification of annual subscription and then you are charged with 128 eur.

I tried to contact support on live chat, got a ticket [protected] with a promise of someone contacts me back. Never happened.

I called and left a voice message in the refund section. No any replies.

Its been more 11 days

Desired outcome: To receive a refund

Read full review of MyHeritage
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
T
12:47 pm EDT

MyHeritage Refund needed

I ordered my DNA kit on 11th April and I have never received it. I want a full refund of £47.00. I contacted My Heritage and left a voicemail over a week ago and no one has even contacted me to issue a refund. Disgraceful service.

Desired outcome: refund please

Read full review of MyHeritage
View 0 more photos
Hide full review

MyHeritage Reviews 0

Looks like MyHeritage has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

About MyHeritage

Screenshot MyHeritage
MyHeritage is a genealogy platform offering users the ability to create family trees, search through historical records, and take DNA tests to explore their ancestry. The service provides tools for discovering, preserving, and sharing family history. Users can also access photo enhancement and colorization features.
How to file a complaint about MyHeritage?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with MyHeritage. Make it specific and clear, such as "Incorrect Billing by MyHeritage" or "MyHeritage DNA Results Delay".

4. Detailing the experience: Provide a detailed account of your experience with MyHeritage. Include key areas such as:

  • Account Access Issues: Describe any problems you faced while trying to access or manage your MyHeritage account.
  • Subscription and Billing: Mention any discrepancies in billing, unexpected charges, or issues with subscription plans.
  • Customer Service: Discuss your interactions with customer service, including response times and the quality of support received.
  • Product Quality: If your complaint is about the DNA testing service, the accuracy of results, or family tree features, detail your concerns here.
  • Technical Problems: Note any technical issues with the website or mobile app that affected your user experience.
  • Privacy Concerns: If you have any worries about how your personal data is handled, mention them.
Include information about any transactions you had with the company, steps you've taken to resolve the issue, the company's response, and the personal impact the issue has had on you.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as email correspondence, billing statements, or screenshots. Do not include sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to quantify any financial losses you've incurred as a result of the issue with MyHeritage. In the 'Desired Outcome' field, clearly state what resolution you are seeking, whether it's a refund, an apology, or another form of redress.

7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors that could detract from the professionalism of your submission.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates regarding your complaint. Be prepared to engage in further communication if necessary to resolve your issue with MyHeritage.

Overview of MyHeritage complaint handling

MyHeritage reviews first appeared on Complaints Board on Jul 23, 2010. The latest review Unauthorised Payment was posted on Nov 1, 2024. The latest complaint Visiting website was resolved on May 22, 2024. MyHeritage has an average consumer rating of 3 stars from 520 reviews. MyHeritage has resolved 261 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.9
48067 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. MyHeritage Contacts

  2. MyHeritage phone numbers
    1800 817 330
    1800 817 330
    Click up if you have successfully reached MyHeritage by calling 1800 817 330 phone number 81 81 users reported that they have successfully reached MyHeritage by calling 1800 817 330 phone number Click down if you have unsuccessfully reached MyHeritage by calling 1800 817 330 phone number 73 73 users reported that they have UNsuccessfully reached MyHeritage by calling 1800 817 330 phone number
    38%
    Confidence score
    Ireland
    1800 731 768
    1800 731 768
    Click up if you have successfully reached MyHeritage by calling 1800 731 768 phone number 19 19 users reported that they have successfully reached MyHeritage by calling 1800 731 768 phone number Click down if you have unsuccessfully reached MyHeritage by calling 1800 731 768 phone number 25 25 users reported that they have UNsuccessfully reached MyHeritage by calling 1800 731 768 phone number
    Australia
    +1 (800) 987-9000
    +1 (800) 987-9000
    Click up if you have successfully reached MyHeritage by calling +1 (800) 987-9000 phone number 20 20 users reported that they have successfully reached MyHeritage by calling +1 (800) 987-9000 phone number Click down if you have unsuccessfully reached MyHeritage by calling +1 (800) 987-9000 phone number 16 16 users reported that they have UNsuccessfully reached MyHeritage by calling +1 (800) 987-9000 phone number
    11%
    Confidence score
    USA & Canada
    +44 800 098 8125
    +44 800 098 8125
    Click up if you have successfully reached MyHeritage by calling +44 800 098 8125 phone number 73 73 users reported that they have successfully reached MyHeritage by calling +44 800 098 8125 phone number Click down if you have unsuccessfully reached MyHeritage by calling +44 800 098 8125 phone number 113 113 users reported that they have UNsuccessfully reached MyHeritage by calling +44 800 098 8125 phone number
    United Kingdom
    +64 800 995 069
    +64 800 995 069
    Click up if you have successfully reached MyHeritage by calling +64 800 995 069 phone number 8 8 users reported that they have successfully reached MyHeritage by calling +64 800 995 069 phone number Click down if you have unsuccessfully reached MyHeritage by calling +64 800 995 069 phone number 14 14 users reported that they have UNsuccessfully reached MyHeritage by calling +64 800 995 069 phone number
    New Zealand
    +43 800 802 582
    +43 800 802 582
    Click up if you have successfully reached MyHeritage by calling +43 800 802 582 phone number 1 1 users reported that they have successfully reached MyHeritage by calling +43 800 802 582 phone number Click down if you have unsuccessfully reached MyHeritage by calling +43 800 802 582 phone number 4 4 users reported that they have UNsuccessfully reached MyHeritage by calling +43 800 802 582 phone number
    Austria
    +32 80 026 102
    +32 80 026 102
    Click up if you have successfully reached MyHeritage by calling +32 80 026 102 phone number 4 4 users reported that they have successfully reached MyHeritage by calling +32 80 026 102 phone number Click down if you have unsuccessfully reached MyHeritage by calling +32 80 026 102 phone number 8 8 users reported that they have UNsuccessfully reached MyHeritage by calling +32 80 026 102 phone number
    Belgium
    +45 80 820 132
    +45 80 820 132
    Click up if you have successfully reached MyHeritage by calling +45 80 820 132 phone number 2 2 users reported that they have successfully reached MyHeritage by calling +45 80 820 132 phone number Click down if you have unsuccessfully reached MyHeritage by calling +45 80 820 132 phone number 2 2 users reported that they have UNsuccessfully reached MyHeritage by calling +45 80 820 132 phone number
    Denmark
    +358 800 102 172
    +358 800 102 172
    Click up if you have successfully reached MyHeritage by calling +358 800 102 172 phone number 3 3 users reported that they have successfully reached MyHeritage by calling +358 800 102 172 phone number Click down if you have unsuccessfully reached MyHeritage by calling +358 800 102 172 phone number 0 0 users reported that they have UNsuccessfully reached MyHeritage by calling +358 800 102 172 phone number
    100%
    Confidence score
    Finland
    +33 805 080 098
    +33 805 080 098
    Click up if you have successfully reached MyHeritage by calling +33 805 080 098 phone number 7 7 users reported that they have successfully reached MyHeritage by calling +33 805 080 098 phone number Click down if you have unsuccessfully reached MyHeritage by calling +33 805 080 098 phone number 13 13 users reported that they have UNsuccessfully reached MyHeritage by calling +33 805 080 098 phone number
    France
    +49 800 589 3922
    +49 800 589 3922
    Click up if you have successfully reached MyHeritage by calling +49 800 589 3922 phone number 1 1 users reported that they have successfully reached MyHeritage by calling +49 800 589 3922 phone number Click down if you have unsuccessfully reached MyHeritage by calling +49 800 589 3922 phone number 8 8 users reported that they have UNsuccessfully reached MyHeritage by calling +49 800 589 3922 phone number
    Germany
    +31 800 240 0013
    +31 800 240 0013
    Click up if you have successfully reached MyHeritage by calling +31 800 240 0013 phone number 3 3 users reported that they have successfully reached MyHeritage by calling +31 800 240 0013 phone number Click down if you have unsuccessfully reached MyHeritage by calling +31 800 240 0013 phone number 6 6 users reported that they have UNsuccessfully reached MyHeritage by calling +31 800 240 0013 phone number
    Netherlands
    +47 80 024 741
    +47 80 024 741
    Click up if you have successfully reached MyHeritage by calling +47 80 024 741 phone number 5 5 users reported that they have successfully reached MyHeritage by calling +47 80 024 741 phone number Click down if you have unsuccessfully reached MyHeritage by calling +47 80 024 741 phone number 1 1 users reported that they have UNsuccessfully reached MyHeritage by calling +47 80 024 741 phone number
    67%
    Confidence score
    Norway
    +34 900 838 969
    +34 900 838 969
    Click up if you have successfully reached MyHeritage by calling +34 900 838 969 phone number 2 2 users reported that they have successfully reached MyHeritage by calling +34 900 838 969 phone number Click down if you have unsuccessfully reached MyHeritage by calling +34 900 838 969 phone number 0 0 users reported that they have UNsuccessfully reached MyHeritage by calling +34 900 838 969 phone number
    100%
    Confidence score
    Spain
    +46 20 889 289
    +46 20 889 289
    Click up if you have successfully reached MyHeritage by calling +46 20 889 289 phone number 6 6 users reported that they have successfully reached MyHeritage by calling +46 20 889 289 phone number Click down if you have unsuccessfully reached MyHeritage by calling +46 20 889 289 phone number 4 4 users reported that they have UNsuccessfully reached MyHeritage by calling +46 20 889 289 phone number
    20%
    Confidence score
    Sweden
    +972 180 122 2299
    +972 180 122 2299
    Click up if you have successfully reached MyHeritage by calling +972 180 122 2299 phone number 10 10 users reported that they have successfully reached MyHeritage by calling +972 180 122 2299 phone number Click down if you have unsuccessfully reached MyHeritage by calling +972 180 122 2299 phone number 2 2 users reported that they have UNsuccessfully reached MyHeritage by calling +972 180 122 2299 phone number
    67%
    Confidence score
    Israel
    +27 800 980 785
    +27 800 980 785
    Click up if you have successfully reached MyHeritage by calling +27 800 980 785 phone number 1 1 users reported that they have successfully reached MyHeritage by calling +27 800 980 785 phone number Click down if you have unsuccessfully reached MyHeritage by calling +27 800 980 785 phone number 0 0 users reported that they have UNsuccessfully reached MyHeritage by calling +27 800 980 785 phone number
    100%
    Confidence score
    South Africa
    +55 800 878 2500
    +55 800 878 2500
    Click up if you have successfully reached MyHeritage by calling +55 800 878 2500 phone number 2 2 users reported that they have successfully reached MyHeritage by calling +55 800 878 2500 phone number Click down if you have unsuccessfully reached MyHeritage by calling +55 800 878 2500 phone number 0 0 users reported that they have UNsuccessfully reached MyHeritage by calling +55 800 878 2500 phone number
    100%
    Confidence score
    Brazil
    More phone numbers
  3. MyHeritage emails
  4. MyHeritage address
    3 Ariel Sharon Street, 4th Floor, Or Yehuda, 60250, Israel
  5. MyHeritage social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 03, 2024
MyHeritage Category
MyHeritage is ranked 41 among 45 companies in the Websites category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.