MyPrepaidCenter.com
Reviews and Complaints

I won a $1000 gift card and a $25 gift card in 11/21, I used most of the $1000 one, I had $185 left and put them away for a rainy day. I totally forgot about them until today when I go to use them and find out they’re expired! Not even a year old! I called the number on the back and the guy basically said I’m out of luck, my money is gone and there’s nothing he can do. What the hell. Where did my money go then?

date was monday 10/31/2022... time was 6 pm we tried debit and credit ...it said i needed pin number on both...therewas still 87.00 on the card...expired date was 10/22...it was walmart in st marys pa...card number was [protected] security code number was 345...email adress is [protected]@yahoo.com...please email me back and tell me why the card wasnt eccepted

I was awarded a GIFT card for a $100 MC. from doing surveys on MY POINTS. The issue date that I cashed in my points for said card was 10/7/2022. It is suppose to be a GIFT card, but it is asking me to sign a contract?

I want to give the card as a gift to someone else.

I DO NOT WANT TO SIGN A CONTRACT. I JUST WANT MY PROMISED GIFT CARD.

If you can not send me my gift card, please cancel and send my CREDIT back to MY POINTS so I may get a gift card that does not require a contract

My code for said Gift card was FEBJFLRTXBZB

The account it should go back to is [protected]@gmail.com

Thank you

Darlene

I sent in three rebate qualifications and received a $5.00 card (should have been $15.00). Was indicated that you could claim up to 6 rebates of $5.00 each. have tried getting rebates in the past and was declined for some reason or other. Quit wasting stamps on them..Someone is pocketing this extra money. I personally don't care for Budweiser, but buy for friends-no more..

Attempted to use card at Macy's which is on the list of participating merchants. The card was declined even though I still have $120.09 left on card. This attempt at use was made on 10/3/2022 11:00AM EDT. I attempted to buy a handbag for $ 38.06 card was declined, I purchased the bag using my personal Visa Card. I then attempted to purchase a pair of earrings again card was declined I used my Amazon Visa card for 104.00 . On 9/26 I used the card at Bath and Body Works for $27.00 successfully. On 9/20 I made a successful purchase of $52.91 at Bed Bath and Beyond, this left a balance of $120.09 on my rewards MVP Mastercard. I don’t believe there is anymore information to offer

I've recently got an email about an irregular activity on my card transactions.

After accessing my account I saw that there are 2 transactions that were not made by me.

I've filled the required form from the website and sent it by mail.

According to the auto replay an answer should be sent in 2-3 days,

Two weeks have past and still no answer was received.

Feels like a scam. I got a prepaid amount for some work I did and shortly after they 're-issued' me a new card due to 'irregular activity', but I haven't even used the card, and the new card couldn't be located in my account.

There's also no email or alternative way to contact them, except via phone-call.

I think they could be cheating their partners by charging them, but then creating challenges so i can't claim payout the amount I'm owed.

My activated cards expired in 2021 and May 2022. Multiple times I tried to get in touch with their customer service with no luck. The last time I called was 09/17/2022. I was put on hold and then disconnected.

The website has zero instruction for this particular case. There’s a line on the cards « Funds never expire ». They maybe not but I can’t access them either.

Ordered replacement card 8/22. Was told 7-10 business days for replacement card, but can take up to 30days. Was notified on 9/14 that was card was being used and i still have yet to receive a replacement card. Called customer service spoke to 3 different people. Was told my card would be expedited. This company needs to be closed. Customer service is usless.

Purchased 4 tires from Tire Store. Received two prepaid debit cards as customer reward for tire purchase in the amount of $100 & $50 and upon receipt I followed the activation instructions on the debit card. Upon accessing the web site (MyPrepaidCenter.com - ACTIVATION REQUIRED) a blank page comes up. I attempted to access the site multiple time with same results, ALSO tried calling to Activate with message saying the sight it down.

First, it took over 6 months to receive the card. Once received, I tried to activate it (on 9/11/2022) both by scanning the code and also by going to the webpage, but the site is down. I wanted to use the card later today but I guess that is not going to happen. And their phones are down also b/c when the number on the back of the card is called, you hear, "we're sorry, our systems are undergoing maintenance at the moment..." and it hangs up on you. I will never order from another company that uses Myprepaidcenter as their rebate company b/c they are not reliable.

I can't use prepaid debit card and contact on phone since Jun 23th '22 and then customer service team sent email back to me and provided information to them until Jun 26th'22 and then they sent response back to me that issue was solved by sending new card to me and will take 10-28 business days to receive new card...Then, i followed up again on Aug 10th'22. Customer service responded back to me that it will take another 10 days as shipping address in Thailand.

on Sep 3rd, I sent email to follow up again and they just sent email back to me to ask for additional information...i was so upset as I followed up many times and they responded like they do not even care customer. This is really customer service team why they lied to customer? why they responded without true information. moreover, my card will be expired in Oct'2022 which is very soon.

not sure whether they would like to wait until my card expired or what.

My order date was June 24, delivery July1 and is showing processed. I entered the code but could not access it. I tried re entering the code but would it said already used. Nothing since.

I forgot I had this digital Mastercard gift card I got from doing a survey/questionnaire in the past year or 2, but it's digital so I never got a way to save it where I can remember & use it. All I could do was print a screenshot of the screen when I claimed the card and didn't make an account for it at that time. It's almost 4 months past the Exp date on it now but I have no idea what the balance is, I can't enter it in my account at Prepaidcenter.com (only reason I made 1), and their main way to "contact" them there is by air mail or 1-800 numbers which very likely are only to check the balance &/or activate the card. I read through the FAQ page... most of the "answers" were to "contact us" or 1 (remember I don't have a physical card) says to "While still at the point of sale, ask the merchant to call Cardholder Services at the toll-free number on the back of the Card." (doesn't apply to me), and to retrieve info of the card like number or exp date: "If you have not associated your card to a profile, please visit our Contact Us page." Just making us go in useless circles on the site.

I just want to have the expiration date updated because I haven't used it or all of it yet... I can't even know the balance because I can't add it to the "My Cards" area because that part of site doesn't accept "expired" gift cards.

I received my Kia Visa card with a phone number and tracking number. When I call and give the information requested they refuse to activate the card..I believe the tracking number is not correct because in the past it only had nine numbers and this tracking number has ten numbers.

They say if I want to talk to some one press one and when I do they hang up

I received a prepaid debit card as a promotional gift for attending a Marriott Time Share Presentation at the Marriott Grand Vista, 5925 Avenida Vista, Orlando, FL 32821, [protected]. I was given in exchange for participating a $150 gift card. AllGuest Reward [protected], Exp. 04/22. I was not informed of the short expiration time frame. More importantly, I am aware of, In 2009, Congress passed the Credit Card Accountability Responsibility and Disclosure (CARD) Act, which set consumer protections for gift cards based on many state laws. The law provides that gift cards cannot expire within five years from the date they were activated and generally limits inactivity fee on gift cards except in certain circumstances, such as if there has been no transaction for at least 12 months. The federal law creates a floor for regulation and leaves room for state regulation on redeeming gift cards for cash and unclaimed property provisions. See The Credit Card Accountability Responsibility and Disclosure (CARD) Act of 2009, Public Law 111-24

Peter Clark [protected], email: [protected]@msn.com

I received a $1000 gift card as a result of voluntarily agreeing to fly from Atlanta to Johannesburg on Delta 200 24 hours later.

I was sent a link to retrieve the gift card. I selected a virtual card. I understood that I had to retrieve 2 separate vouchers of $500; I received 2 separate emails giving 2 different codes. Both codes led to the same card.

I have managed to retrieve the card number and load the value of $500 onto the card.

I am struggling to redeem the balance of $500 from the second email and load this onto the card.

Please help.

I alo want to see if I cab change the card to a plastic card as virtual cards are not readily useable in South Africa

Many thanks in advance

Steve Jacobs

[protected]@iafrica, com

+[protected]

I received (2) prepaid Debit cards issued by MyPrepaidCenter.com as a "thank you for donating blood" from the Blood Connection. Both cards show that the "funds do not expire" but the expiration date is 12/20. I tried to use the cards today only to be notified by a customer service agent that the funds have expired. Turns out there is a $3.99 fee charged each month until nothing is left. There is NO SUCH wording on the card. The cust svc rep indicated "it was included with the paperwork". As info — I didn't receive any paperwork, it was a GIFT FOR DONATING BLOOD! Therefore, I have no recourse to get replacement cards. What an incredibly crappy way to conduct business. I will be filing a BBB complaint as well as contacting the parent company Metabank

I was given a visa prepaid card as a gift and totally forgot I had it but my mother , who has since passed away paid for it but it has expired. I'm hoping to get a replacement card ...I should not lose the money ...it was a $40 card. Your company has received the money and it was never used and it was a Birthday gift that my mother paid for to me

I have been trying to use this card for months. It does not work anywhere. The amount I've tried to use it for is always than the value on the card, but it will still not work! I am so very frustrated by this whole process and will never use this company again. If someone offers me another card through them, I will ask for something else even if the value they offer is far less. It's better than having something that doesn't work at all like this!