Oasis Turf & Tree’s earns a 1.0-star rating from 4 reviews, showing that the majority of lawn care clients are dissatisfied with landscaping services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
This company has terrible customer service and doesn't seem to care if they treat your lawn right or not
This company has terrible customer service and doesn't seem to care if they treat your lawn right or not. Customer service just talks over customers, doesn't listen, and hangs up on you when you don't agree with them. They also won't send someone from the company to my property to see what I'm trying to tell them. They sprayed weed killer on my Gerber Daisy, Tomato plant, Squash plant, and lots of bedding flowers. The person who applied this weed killer didn't even treat the whole lawn, just made a sweep around the property.
Oasis Turf & Tree Complaints 3
I paid in advance for lawn maintenance from Oasis Lawn Care
I paid in advance for lawn maintenance from Oasis Lawn Care. I didn't ask for aeration and extra seeding because it didn't help my lawn last year. I only paid for maintenance. Oasis claims the extra cost is for over seeding, but they haven't been paid yet and haven't finished the pre-paid applications. I think Oasis should remove the additional charge for services I didn't request.
I hired Oasis Turf & Tree, Inc
I hired Oasis Turf & Tree, Inc. to take care of the pesky weeds and maintain my lawn. They signed me up for a program that covered lawn and aeration services. Unfortunately, their treatment killed off not only the weeds but also other plants, leaving ugly brown marks all over my property.
When it was time for the fall aeration and overseeding, Oasis suddenly decided that my lawn's slope was too steep to complete the overseeding process. They abruptly canceled my services and demanded payment for the services they had already performed throughout the year.
I am not satisfied with this outcome and I believe I am entitled to a refund for the services I paid for during the summer, which amounts to $94.22.
I went on their website to get a quote, since many of my neighbors use their service
I went on their website to get a quote, since many of my neighbors use their service. I chose the Diamond level service, which was listed as $589 on their website after I entered my details. The next day, on March 8th, I received a call back and was informed that my property, which is less than 1/3 of an acre, was actually larger than the quoted price. They said the real price would be $851. I did the math in my head, including the tax rate of *** County, and the numbers didn't add up. I told them I wasn't interested.
When I got home about two hours later, I found an email with a quote for $830 and an Account Number. I called their offices and spoke to the management, after the front desk told me that it was just a quote and not a customer account. The manager confirmed this and I told him to remove me from their system because I didn't want to do business with them now or in the future. However, the manager insisted that their system wouldn't remove my information. He said they keep track of every interaction and refused to remove me from their system.
Is Oasis Turf & Tree Legit?
Oasis Turf & Tree earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Oasis Turf & Tree has registered the domain name for oasisturf.com for more than one year, which may indicate stability and longevity.
Oasisturf.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Oasisturf.com you are considering visiting, which is associated with Oasis Turf & Tree, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Oasisturf.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The oasisturf.com may offer a niche product or service that is only of interest to a smaller audience.
- Oasis Turf & Tree protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Oasis Turf & Tree
One of the key factors that sets Oasis Turf & Tree apart from its competitors is their commitment to providing exceptional customer service. They understand that each customer has unique needs and preferences when it comes to their lawn and trees. Therefore, they take the time to listen to their customers and tailor their services accordingly.
Oasis Turf & Tree offers a comprehensive range of services to ensure that your lawn and trees are healthy and vibrant. Their lawn care services include fertilization, weed control, aeration, and overseeding. They use only the highest quality products and techniques to ensure that your lawn remains lush and green throughout the year.
In addition to lawn care, Oasis Turf & Tree also specializes in tree services. Their team of certified arborists is skilled in tree trimming, pruning, and removal. They understand the importance of proper tree care and are committed to maintaining the health and beauty of your trees.
What truly sets Oasis Turf & Tree apart is their dedication to environmentally friendly practices. They strive to minimize the use of chemicals and promote sustainable lawn care methods. They are proud to offer organic lawn care options that are safe for your family, pets, and the environment.
When you choose Oasis Turf & Tree, you can have peace of mind knowing that you are working with a company that is fully licensed and insured. They adhere to the highest industry standards and are committed to delivering exceptional results.
Whether you are looking to improve the appearance of your lawn or need expert tree services, Oasis Turf & Tree is the company to trust. Their knowledgeable team, commitment to customer satisfaction, and environmentally friendly practices make them the top choice for all your lawn care and tree service needs. Contact Oasis Turf & Tree today to schedule a consultation and experience the difference they can make for your outdoor space.
Overview of Oasis Turf & Tree complaint handling
-
Oasis Turf & Tree Contacts
-
Oasis Turf & Tree phone numbers+1 (513) 697-9090+1 (513) 697-9090Click up if you have successfully reached Oasis Turf & Tree by calling +1 (513) 697-9090 phone number 0 0 users reported that they have successfully reached Oasis Turf & Tree by calling +1 (513) 697-9090 phone number Click down if you have unsuccessfully reached Oasis Turf & Tree by calling +1 (513) 697-9090 phone number 0 0 users reported that they have UNsuccessfully reached Oasis Turf & Tree by calling +1 (513) 697-9090 phone number
-
Oasis Turf & Tree address897 Loveland Madeira Rd, Loveland, Ohio, 45140-2718, United States
-
Oasis Turf & Tree social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
- View all Oasis Turf & Tree contacts
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!