Menu
For Business Write a review File a complaint
Opodo

Opodo review: Prime customer service 1

A
Author of the review
6:14 am EST
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

They do not answer there phones [protected]
First I called OPODO and sat and waited patiently 33 minutes Sunday and didn’t get through to this company.
Called back again shortly after and waited another 40 minutes on the phone and still didn’t get through.
Wow, what a terrible experience.
Please do not go with the cheap travel options.
Was unable to resolve my problem with their Prime account?: It isnt very clear how it works.
Every page you look at has advertising bolding in the way!
Imagine rely on a co when you are stranded in a foreign country with your little ones.
May consider cancelling these flights
I HAVE CALLED AGAIN TWICE TODAY AND AN HAVING THE SAME PROBLEM !¬!

Claimed loss: £200.00

Desired outcome: Cancel PRIME !!

Confidential Information Hidden: This section contains confidential information visible to verified Opodo representatives only. If you are affiliated with Opodo, please claim your business to access these details.

1 comments
Add a comment
F
F
F. Smitham
Nov 05, 2024 6:00 am EST
Verified customer This complaint was posted by a verified customer. Learn more

It sounds incredibly frustrating to face such delays and poor communication. Consider contacting Opodo through their website's live chat option or via email, as these methods might yield quicker responses. Be clear about your issue with the Prime account and mention your experience waiting on the phone. If you're still unsatisfied, think about your options for flight cancellation or contacting your bank for assistance. Documenting all your attempts can also be useful if further action is needed.

More Opodo reviews & complaints

Opodo - flexible travel dates option 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Opodo - No invoice despite many many requests 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Opodo - travel insurance for flight cancellation only covers your death???
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Opodo Contacts

  2. Opodo phone numbers
    +44 800 368 3866
    +44 800 368 3866
    Click up if you have successfully reached Opodo by calling +44 800 368 3866 phone number 403 403 users reported that they have successfully reached Opodo by calling +44 800 368 3866 phone number Click down if you have unsuccessfully reached Opodo by calling +44 800 368 3866 phone number 647 647 users reported that they have UNsuccessfully reached Opodo by calling +44 800 368 3866 phone number
  3. Opodo emails
  4. Opodo address
    26 - 28 Hammersmith Grove, London, W67BA, United Kingdom
  5. Opodo social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024