Menu
For Business Write a review File a complaint
Outback Steakhouse Customer Service Phone, Email, Contacts

Outback Steakhouse
Reviews and Complaints

www.outback.com

Learn how the rating is calculated

1.1 488 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Outback Steakhouse Complaints 488

ComplaintsBoard
K
5:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I placed an order online on february 14 at noon to pick up my dinner at 6 pm at the outback on brownsboro road in louisville kentucky. I got to the restaurant at 10 till 6 pm and did not get my food until 7:30 pm I waited an hour and a half. The receipt that is attached to my order shows that it was printed off at 5:29 pm. The only thing that I got from...

View 0 more photos
Read full review of Outback Steakhouse
ComplaintsBoard
P
10:36 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We ordered dinner last night. 100.00. They called us back in 30 minutes. And said they could not deliver to us they we were 2 doors away from their zone. We are 3.6 miles from location. This said delivery on website. I have had delivery before. The young guy did not offer any other way foe ex. Doordash etc. But he told menthis twice. I'd if I would give my...

Read full review of Outback Steakhouse
ComplaintsBoard
D
9:04 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I fell for your heavy advertising about buying gift cards for Xmas and getting extras. I bought 2 50 dollars that came as a $100 and then 4 gift cards for $10 as my bonus. Sounded good till I looked and see they expire shortly. Why? So we have 3 families living in Port Charlotte and I was going to treat each to a dinner. I ordered more than $50 for tonight...

Read full review of Outback Steakhouse
ComplaintsBoard
Y
9:23 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This outback (fern valley) has a waitress who is rude and acts as if she's got better things to do than to wait on us. I felt ignored or as if I was bothering her by asking for things I needed. One occasion she turned into the kitchen and was very loud about how annoyed I was making her. She made me a margarita that tasted terrible I watched her make it and...

Read full review of Outback Steakhouse
ComplaintsBoard
G
3:15 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We ordered 4 meals on New Years Eve! We placed our order early at 3:30 to be picked up at 6:00. My husband sat in the parking lot until 7:30! It was clearly a manager problem! No one came out to explain what the problem was until people started getting out of their cars to inquire about their orders! At this point the manager came out & yelled for everyone...

Read full review of Outback Steakhouse
ComplaintsBoard
V
9:16 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I usually have a great experience with outback. the last 2 times have changed my opinion of the company and I will never go back. On sweetest day, my husband and I had ordered dinner to go since it was they pandemic. When I picked the food up for my family. I took the package out of my back seat and the bag ripped and all my food fell in the parking lot. I...

Read full review of Outback Steakhouse
ComplaintsBoard
B
3:30 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Wad sent to Albany, NY hospital to work as a First Responder Nurse but no food available at Marriott Hotel at the time. Thus, went to Outback & ordered steak and ribs on 11/30/2020 (see copy of receipt). Was seated in the restaurant for eating in. Meal came w/ soup (I ordered cream of broccoli) but it was extremely salty and I couldn't eat it. Also, the...

View 0 more photos
Read full review of Outback Steakhouse
ComplaintsBoard
P
5:30 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

o 1.0 star rating 12/21/2020 We attempted to go for a late lunch at the Outback at Ray Rd and Chandler. There was a man in an outback shirt talking to someone in a truck, the truck was blocking us from turning left into the parking lot. The man turned and looked at us and them went back to talking to the man in the truck. After waiting several minutes and...

Read full review of Outback Steakhouse
ComplaintsBoard
R
12:40 am EDT

Outback Steakhouse Alice chicken and my loaded mash and my broccoli

I went to outback dec 17 union memphis tn i had the alice chicken my food was cold. I ask to.talk the manger my severe was very rude i am spending my money i didnt even get bread when i got in they busy laugh because i was mad never go there again getto and rude my name is rolandacneal [protected]

Read full review of Outback Steakhouse
Hide full review
ComplaintsBoard
J
1:53 pm EDT

Outback Steakhouse 20.00 bonus certificates

I've been having issues trying to redeem the 20.00 bonus certificates. Always happens at the Old Bridge restaurant. The third and last time was today October 26th. I went to the restaurant for lunch and was told that the transaction amount was exceeded. The bartender told me that it might have happened because he entered my phone number for the rewards. I asked him to take the number out but he said the system would not allow him to do that. Although Covid has stopped us from going out during the summer but now we go out quite often and until recently have enjoyed going to this Outback. I will change and start going to Middletown but it is further away and the drive times will get old. I live in an are where there a lot of quality restaurants close to me and hope I dont have to change. Please get back to me asap. Respectfully, John Leo [protected]

Read full review of Outback Steakhouse
Hide full review
ComplaintsBoard
Y
7:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

05/17/2020 3:59 PM-Called Outback (Livonia, MI) to placed order for pick up 05/17/2020 4:01 PM-Called back to change the order to delivery added $3 tip total=$26.+ 05/17/2020 6:52 PM Was told by managment that the order was for pick-up which was incorect. 05/17/2020 Spoke with a female who identified as Melissa, the owner and she presented as very...

Read full review of Outback Steakhouse
ComplaintsBoard
S
5:35 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Ordered two filet mignon dinners on Sat May 2, 2020 and picked them up. The steak was awful to look at. One was just a flat blob. Did not even look like a filet. These dinners are not cheap and I was appalled at the meat. I could not even recognize the steak. The cesar salad was not appetizing and had big chunks of romaine lettuce in there. Only one little...

Read full review of Outback Steakhouse
ComplaintsBoard
D
2:41 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered 3 meals at about 4:00 P.M. on Sunday 4/26/20. I gave the pick-up time as 5:20 P.M. I arrived at almost exactly 5:20 and a waiter asked my name and brought a charge slip for me to sign very quickly. I waited patiently until 5:35 when I asked the waiter who was busy delivering food to cars around me who had pulled up after me. He came back after...

Read full review of Outback Steakhouse
ComplaintsBoard
C
9:32 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Seeking a refund for a visit on 3/12/20. The bill was over $50 and that was with my Dines Reward of a $20.00 discount. I can be reached at [protected] or via email at: Casandra.[protected]@alleghenycounty.us. We visited the Outback Steakhouse on McKnight Road, Pittsburgh, PA 15237 at approx. 5:00/5:30 p.m. We placed our orders (three orders); out of the three...

Read full review of Outback Steakhouse
ComplaintsBoard
C
7:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Outback Steakhouse Steak and service

I ordered a Victoria's Center Cut Filet 9oz and an Outback Sirloin 11oz steak. Between the two steaks they were nearly 5oz short of what I paid for. There is nothing on the website, receipt or elsewhere that states that those weights are the pre-cooked weights therefore it is implied that that the consumer shall RECIEVE the stated weight that is advertised. To not provide that amount is FALSE ADVERTISING and is lawsuit worthy.
I called the Littleton, CO location in hopes that they would correct this because I eat there often and the General Manager HUNG UP ON ME. I expected at least a minimal attempt to resolve this that doesn't involve me getting hung up on. I hope EVERYONE knows that (a) Outback Steakhouse falsely advertises, (b) OS rips people off, and (c) when called out on it OS has told its employees that its appropriate to give a big F YOU and hang up on you. I never noticed their 1 star reviews before but OMG if this is how they handle things they deserve that and worse. I'm disgusted

Read full review of Outback Steakhouse
Hide full review
ComplaintsBoard
D
8:15 pm EST

Outback Steakhouse Food and service

We had dinner at the Outback on Independence Blvd in Charlotte tonight. (Receipt information: 0490 table 306 6:48P 02/29/20) We ate at the bar, as it was very busy. We sat at the bar for over 15 minutes before we were acknowledged. We did finally order a drink. Then we ordered.I order steak an shrimp. My wife ordered Steak and Lobster. When our meals arrived, My Potato soup did not have bacon bits which I requested, nor did my backed potato. Then, we asked for bread, that finnally came when we were almosted finished. I also asked for cocktail sauce. By the time it finally arrived, the shimp were cold. I was a horrible experience. We frequent Carabba's, and Outback. The service and meal tonight was the worst experience we have had at your restaurants. I am a businessman, and I could never treat my customers this way. Also, the bar seemed to be understaffed. I hope you are interested in constructive criticism.
Respectfully,
Drew D'Alessandro

Read full review of Outback Steakhouse
Hide full review
ComplaintsBoard
D
3:22 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Yes on July 4, 2019 I ordered a meal for my family... take out to go. Upn my arrival home anticipating a goid meal, my order was not as ordered. I phoned the restaurant and spoke to Ann Davis manager and she took my name and agreed to give me a $50 credit. I was simply told all I needed to do it note her name on the receipt. To make long story short...

Read full review of Outback Steakhouse
ComplaintsBoard
A
8:56 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I took my wife of 18 years to Outback steakhouse for a Valentine's Day dinner. I received nothing but arguments from the waitress Donna. I tried to be polite and nice but she wanted to argue with me about the amount of grenadine asked for my soda. Which she didn't know is that I have a medical condition that I need it to counteract the carbonation with...

Read full review of Outback Steakhouse
ComplaintsBoard
B
3:36 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On Jan 9th 2020 we celebrated our 46 wedding anniversary. We could have gone anywhere but we chose Outback. This Restaurant is new and close to home. We have ate at Outback before and it was a good experience This time is was terriable. I ordered the 6 oz filet and my husband the 12oz ribeye. When my steak came it was a very small piece of meat that looked...

Read full review of Outback Steakhouse
ComplaintsBoard
A
6:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I recently was at outback trying to have a great new years eve with my boyfriend. Outback steakhouse is our #1 place we always choose because service is usually very well along with the amazing food. Unfortunately this time we ordered our usual steak but this time the steak was very dry and tough. Our sides was cold. It for sure was a disapointment...

Read full review of Outback Steakhouse

Outback Steakhouse Reviews 0

Looks like Outback Steakhouse has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Outback Steakhouse, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Outback Steakhouse

Screenshot Outback Steakhouse
Outback Steakhouse is an Australian-themed American dining chain known for its steak offerings. They serve a variety of beef cuts, grilled chicken, ribs, seafood, and pasta. The menu also includes appetizers, salads, and desserts. They offer dine-in, takeout, and delivery services. The ambiance reflects an Australian Outback motif.
How to file a complaint about Outback Steakhouse?

### How to File a Complaint Against Outback Steakhouse on ComplaintsBoard.com

1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Outback Steakhouse in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Outback Steakhouse. Include key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clear and structured to assist you in filing a complaint effectively against Outback Steakhouse on ComplaintsBoard.com.

Overview of Outback Steakhouse complaint handling

Outback Steakhouse reviews first appeared on Complaints Board on Feb 2, 2009. The latest review Dine in. was posted on Jul 15, 2024. The latest complaint Waitress and food was resolved on Jan 09, 2023. Outback Steakhouse has an average consumer rating of 1 stars from 488 reviews. Outback Steakhouse has resolved 11 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.1
953 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Outback Steakhouse Contacts

  2. Outback Steakhouse phone numbers
    +1 (877) 859-4734
    +1 (877) 859-4734
    Click up if you have successfully reached Outback Steakhouse by calling +1 (877) 859-4734 phone number 0 0 users reported that they have successfully reached Outback Steakhouse by calling +1 (877) 859-4734 phone number Click down if you have unsuccessfully reached Outback Steakhouse by calling +1 (877) 859-4734 phone number 1 1 users reported that they have UNsuccessfully reached Outback Steakhouse by calling +1 (877) 859-4734 phone number
    Customer Service
    +1 (888) 731-2610
    +1 (888) 731-2610
    Click up if you have successfully reached Outback Steakhouse by calling +1 (888) 731-2610 phone number 0 0 users reported that they have successfully reached Outback Steakhouse by calling +1 (888) 731-2610 phone number Click down if you have unsuccessfully reached Outback Steakhouse by calling +1 (888) 731-2610 phone number 0 0 users reported that they have UNsuccessfully reached Outback Steakhouse by calling +1 (888) 731-2610 phone number
    Cards
  3. Outback Steakhouse emails
  4. Outback Steakhouse address
    2202 N West Shore Blvd, Tampa, Florida, 33607, United States
  5. Outback Steakhouse social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 15, 2024
Outback Steakhouse Category
Outback Steakhouse is ranked 16 among 218 companies in the Restaurants and Dining category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.