Menu
For Business Write a review File a complaint
ParkingEye Customer Service Phone, Email, Contacts

ParkingEye
Reviews and Complaints

www.parkingeye.co.uk

Learn how the rating is calculated

1.0 2 Reviews 28 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

ParkingEye Complaints 28

ComplaintsBoard
R
10:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ParkingEye Penalty charge unjustified

I parked for 40 minutes in Aldi at Blaby Leicestershire and upon paying for my shopping and leaving the store 40 minutes later AFTER having entered and verifying my vehicle details on the instore parking eye terminal which I photographed I received a penalty notice a week later! This is not the first time, it is another in a history of the same unjustified action against me. I now believe, as do others, that Parking Eye randomly send out these penalty notices hoping that customers will just pay the £40.00 reduced charge without questioning it. I now intend to raise this concern with my MP who I shall incite to involve the Police because I suspect this is quite simply gaining payment by false pretences.

Desired outcome: Amend your procedures because every time I visit Aldi I shall now take photographic proof which I shall only provide in court and never to any other request!

Read full review of ParkingEye
Update by rjw.rac
Aug 19, 2022 10:26 am EDT

Thankfully I telephoned Aldi Customer Services and after explaining the incident of which I retained photographic proof they cancelled the penalty notice and gave me the cancellation reference number of [protected].

I now have an appointment with my MP and during that visit I shall incite the MP to raise this matter with the Police and in PM's Question Time because this I believe to be outright fraudulent activity on the part of Parking Eye.

Hide full review
ComplaintsBoard
C
11:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ParkingEye Parking fine at Emerson’s Green Practice Plus Bristol

Hi I am a support officer for Melksham Link which is a voluntary organisation which takes people to hospital appointments .

One of our volunteers visited the Emerson’s Green Practice Plus centre on 5th July ,he didn’t realise that as it’s out of our Wiltshire area that he was not registered for parking ,as we are at many of our local hospitals .

He has now recieved a fine and has 14 days to pay from the 9th July at the reduced rate

Reference Number is 256039/413375

Car Reg number F1 LEM

As I am sure you will appreciate that as a charity we rely on donating to keep the service running for our community, and stand to lose volunteer drivers , would you please consider cancelling this fine on this occasion .

I have informed our Chairman to let our volunteers know in the future they will need to go into the building to tap in their reg number .

Hoping you can help

Kind Regards

Pat Cook

Desired outcome: Cancelled parking fine

Read full review of ParkingEye
Hide full review
ComplaintsBoard
N
2:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

ParkingEye Payment

I parked @ Parkingeye Harrogate.
I calculated hours parked & paid what i thought was correct. Turns out i was 4 minutes late. they sent a 60£ bill . After loosing my appeal, they pressure you by saying pay your discounted price or if you appeal again, you pay more. You are given a time limit to pay the penalty. Ridiculous being 4 minutes late & paying 60 pounds . Unacceptable.

Desired outcome: Give me back at least 40 pounds from the 60 pounds paid

Read full review of ParkingEye and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
L
L
LeonardS
Bristol, GB
Aug 18, 2022 4:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Code of Practice says you should have been granted a 10 min grace period. You should not have paid you should have appealed to POPLA. However, if you have paid, I am afraid there is nothing you can do,

N
Author of the review
N
Nadoush
Cheshire, GB
Aug 19, 2022 6:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of LeonardS

Well the letter I attached says that if i appeal to POPLA i wont be able to have the discounted price. After reading reviews, I noticed that noone ever wins the appeal so I decided to pay the discounted price.

ComplaintsBoard
S
5:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

ParkingEye A fine

I was fined £70 for parking at Aldi Stanley ref no 005410/321888. I was a customer shopping at Aldi's on the 27th Aug 2021 I have proof. I was told if I paid the fine within a certain time I would only have to pay £40 which I did straight away, I went into Aldi's to tell them about the fine the manger was excellent told me she would phone parking eye and cancel the fine, but because I had already paid the £40 nothing could be done she did phone but got nowhere, I'm a loyal customer at Aldi's yet I got fined £40 for being 15 mins over, I don't blame Aldi the manager said if parking eye got in touch with Aldi at stanly she would confirm I did shop there on the 27th Aug but I have enclosed proof, the £40 is pending for 28 days, if Aldi was willing to cancel the fine, why can't parking eye at they work for Aldi, I also feet they should had a ticket machine so you have proof of a time when you enter the parking and leave,

Desired outcome: Refund

Read full review of ParkingEye and 2 comments
View 0 more photos
Hide full review
2 comments
Add a comment
R
R
Renata Szczurek
US
Sep 01, 2022 6:32 pm EDT

the parking eye is just despered for money haha

very baaaad view

L
L
LeonardS
Bristol, GB
Aug 18, 2022 4:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Do not pay, always appeal. If you pay, nothing can be done

ComplaintsBoard
H
7:30 am EDT

ParkingEye Parking ticket

I was issued with parking fine 325351/521042. 29.07.21. I appealed against this on 08.08.21 in writing to the appeals department at Blyth. I have not received acknowledgement of my appeal and I have just been sent a reminder to pay. I am unable to speak to anyone about this either at your head office address in Chorley or the appeal department at Blyth. I have sent an email to the appeals department but I do feel you are making it very difficult by being inaccessible. You dot appear to have any customer services support. The only phone number only wants people to pay the fine.

Desired outcome: Please contact me on [protected] to discuss

Read full review of ParkingEye
Hide full review
ComplaintsBoard
G
10:51 am EDT

ParkingEye Parking charge ref. 145081/931435

Re the above parking charge incurred on the 17th March 2021. I paid this charge of £42.00 on the day I received the notification on the 29/03/2021.
Unique Tran ID- ZBTF7J769F32, Payment Ref. 457-6697
Today the 6/04/2021 I received a payment reminder for this charge.
I feel I must point out that demanding money with menaces that you are not entitled to is a criminal offence.
Regards Gordon Stevens

Read full review of ParkingEye
Hide full review
ComplaintsBoard
W
1:00 pm EDT

ParkingEye Fine for parking at fulwood booths

I was devastated to get back from holiday today to find a parking fine I know the two hour limit is to dissuade hospital parking but on this occasion I had been in the shop and then met a friend for lunch. It appears that due to Parking Eye who you have employed I will no longer use this particular Booths again, indeed I feel strongly that I will not use Booths again even though I like the quality of food. I will pay the fine but I am disappointed in the service.
Catherine

Read full review of ParkingEye
Hide full review
ComplaintsBoard
L
6:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ParkingEye Ramada inn chorley lancashire uk

Parking Fine - Free Parking advertised by Ramada Inn Chorley, requested by receptionist to put car registration into a terminal operated by the Parking Eye group at reception.
Although Ramada Inn has sent Parking Eye a cancelation request via email, due to us staying at the Inn over night and confirming our stay, Parking Eye has ignored this request and we are now having to go the the mediation service at a small claims court.

1st Email :-

Hello,

Please can you cancel the following parking ticket.
Ref - E3FC8N4H

Kindest Regards

Ramada Chorley South
Chorley Ramada South

2nd Email :-

Hello,

Mr Lee Mort was a guest at the Hotel on 12th May 2018
Departing on 13th May 2018.
Check in time was at 18.58 on the 12th May 2018
Check out time was at 10.44am on the 13th May 2018

The guest put his Registration details in the Parking eye machine on check in.

We have had several issues with the machine issuing tickets even though guests have entered their details.

Kindest Regards

Ramada Chorley South
Chorley Ramada South

Read full review of ParkingEye and 1 comment
Hide full review
1 comment
Add a comment
T
T
Terry Mcloughlin
US
Nov 30, 2022 5:57 pm EST

Have provided parking eye with a photo of the machine not working however still going ahead with their claim I was only able to pay on the day and I'm unable to get around. I have other witnesses and other drivers who said they were also unable to pay

View 0 more photos

ParkingEye Reviews 0

Looks like ParkingEye has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent ParkingEye, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of ParkingEye complaint handling

ParkingEye reviews first appeared on Complaints Board on Oct 24, 2018. The latest review Parking notices too high to read correctly was posted on Aug 29, 2024. ParkingEye has an average consumer rating of 1 stars from 30 reviews. ParkingEye has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.1
3104 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. ParkingEye Contacts

  2. ParkingEye phone numbers
    +44 330 555 4444
    +44 330 555 4444
    Click up if you have successfully reached ParkingEye by calling +44 330 555 4444 phone number 24 24 users reported that they have successfully reached ParkingEye by calling +44 330 555 4444 phone number Click down if you have unsuccessfully reached ParkingEye by calling +44 330 555 4444 phone number 343 343 users reported that they have UNsuccessfully reached ParkingEye by calling +44 330 555 4444 phone number
  3. ParkingEye emails
  4. ParkingEye address
    40 Eaton Avenue, Buckshaw Village, Chorley, England, Lancashire, PR77NA, United Kingdom
  5. ParkingEye social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 30, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.