CB Retail Stores Pep Stores I had a horrible experience at the maitland branch pep stores and thought I would lodge a complaint about it.

Pep Stores review: I had a horrible experience at the maitland branch pep stores and thought I would lodge a complaint about it.

Jodie Michaels of ZA

Mar 16, 2020 8:56 am EDT

I went to Pep stores Maitland, cape town and received attitude from the staff there. I was there to purchase a sim card and have it rica'd. The sim card was for my father who has a broken leg, so he could not go in himself. I had all the necessary paperwork, his id document and proof of address, as well as him in my car, incase they didnt believe me. They refused to rica the sim. I suggested to them that one of them come with me to the car to see him but they flat out refused and made me feel like i was trying to commit fraud or something. I just had a horrible experience there and feel they need to brush up on there customer service. I am a good customer amd unfortunately now seei will never ever visit that store again. U guys lost a customer. I hope for your sake i hear back from u soon, as i will take this further. Regards, Miss JL Michaels

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Pep Stores Contacts

Pep Stores phone numbers

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7%
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General Information

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PepMoney

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Pep Stores emails

info@pepkor.co.za

100%
Confidence score: 100%

Support

Pep Stores address

36 Stellenberg Road, Parow Industria, 7493, South Africa

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Nov 21, 2024
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