Pick n Pay review: Queueing at kiosk

Good day

My name is Lloyd and i am working at woolworths Brentwood park

Please correct me if i am wrong,i was at pnp Brentwood park i am buying cigarettes there everyday because i am working at the mall

Today i was there and there was a long queue people paying their items at kiosk so i jumped the queue went to the front ask the cashier to help me she said to me i have to join the queue she cant help me

I mean pnp has tills for groceries and those other items

Why do i have to queue the long queue just for pack of cigarettes

When you make kiosk isn't for us smokers to get our fix fast and easy? Was so disappointed even the pay point controller came and she was so rude together with her till operator telling me what so special about me that i dont have to queue

I should join the queue just like the rest of the customer

No other pnp kiosk ever told me to queue

Lakeside benoni Mayfield square daveyton mall i can name them they never told me to queue for a pack of cigarettes

I am so disappointed and frustrated

All i needed was 20 Peter Stuyvesant Red Hard pack and my money ddnt even need a change