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Pizza hut used my visa on someone elses order, 5375 highway 90, mobile al. I order a personal pan pizza to go and gave my visa card to pay for my order. A few minutes later the manager appears with my card and some cash, and told me they made a mistake and charged someone else’s order on my account. I refused to sign the visa receipt and refused the cash refund. I asked her to cancel the order on my card. She yelled at me it could not be done and I would have to take the cash. I told her that with today’s technology it could be done. She preceded to argue with me and would not let me talk. I told her to give me my visa, and to cancel my order. I drove off with my card, no pizza and someone elses order charged to my account. How stupid to managers think we are as consumers. I have called pizza hut customer service over and over and I am told the district manager will call you…. But he never does.
I spend a lot of money at pizza hut and this has happened more then once. It took two and a half hours for my pizza to get here when THEY SAID 30mins. They were rude about it when I called. And my pizza was very cold and not good when it did arrive! I think something needs to be done about this, its [censored]!
Hi
My name is hassan osman, Dubai
I found Iron nail inside the pizza ( pizza with Shrimps, I'm in the process of establishing a complaint of Dubai Municipality, I hope knowing that I have the full images and video that demonstrates the problem,
Customer Number # 6540569
order - #[protected], placed Friday, February 3, 2017
delivery guy did not give me all of my change and was very rude when he made the order
Everytime I order a meal, it always ends up cold when it comes to my door. I just wish they cared more about the customers and not their feelings.
Waiting for an hour for my order and when we tract our order they say the do not have stuff crust so that didn't deliver it. When it said then send me normal one then they say now your order will be delivered. Is this a joke.
When my pizza and garlic bread knots was not hit at all. I had to put in the oven to warm it up. Also my pizza was overcooked . I expect my food when it arrives to be hot. Being that pizzahut is 3 minutes away
My stuffed crust didn't have cheese in the crust my wings was half cooked horrible service. The wings were horrible never have I ordered from pizza but and it was this bad .i spent 26 dollars to be disappointed I don't think I will be buy pizza hut again
These [censored] kept hanging up in my face. I would start talking and they would hang up. I called more than once and the guy would say hello or nothing at all and when I started talking he hung up or put the phone down.
I ordered 2 medium pizza it was very cold, taste horrible .
AND 1 large salad i metiined that i want it to be colslow only and they sent it peas and CHEESE thats the first time to know that CHEESE is salad
I am ordering pizza for more than 20 years but after this experince it will be the last .
Order 2 regular delivery pizza di kota kinabalu Likas...tggu 45 minit tak aper..buka pizza tgk hangus dan keras mcm batu...klu hangus jgn hantar p customer..
Went in to the Garland location off Shiloh .. was talked to rudely by a black female ... believe her name was Tacola ... she reeked of marijuana and was very disrespectful to me and my kids... she just acted as if she didn't care
We check the size of the Large pizza online its 14 inches. The one that we order is just 12 inches. And the slice of the pizza was just 8. I call the customer service and the General Manager talk to me he said that the slice of the Large Pizza was just 8 slice. And i check online its says that 10 slices for large pizza.
Great customer service.
I went to the Pizzahut in stockbridge today store #031149 the customer service was one of the best I have ever seen, the managerBernard Sims was helpful and had his team on point with everthing. Amazing visit at Pizzahut today.
I have been having trouble with the management here and the way crystal treats the employees is ridicoulous and this makes me mad the way she treats them!
I ordered the pizza cookie for delivery and after i already ate a couple pieces i found a white hair in it. it's disgusting and i would like to get my money back. please get back to me asap that was disgusting and unwanted
I ordered a pizza and decided to complete the server within 7 days of purchase, but there was no servey code on the receipt. I spend a lot of time trying different numbers that were on the receipt. I also googled about how to fill out the servey, but nothing worked. I am very disappointed!
The pizza hut here in my provides the worst service and whats worse is all the employees including the manager are high on drugs. They even do them work and sell them to people either in the bathroom or behind the store where the walk in is. I want to know who I should call about this problem?
I am Damon Merrick. I ordered pizza from 3602 E Thomas Rd. Phx, AZ 85018. I am in Desert Terrace rehab center and my order was delivered to the wrong patient. I have called Pizza Hut and got no where. Now they keep hanging up on me. I am very upset and was looking forward to my pizza. Please have them return my money.
Called store to xl an online order. I placed a new order over the ph and was told my card was declined twice after repeating my card # two times. I checked my bank acct and let the rep known i had plenty of money and i also saw my card was charged 3 times and reversed. The mgr only offered to charge my card again and did not provide any solution.
Selamat petang. Saya nak buat aduan tentang pizza changlun teruk dan buruk serta menunggu terlalu lama setiap kali buat pesanan. Kaunter pesanan pun tak ada staf.. Beli sup pun, pihak pizzq bg dalam bekas kecil yg bukan bekas pizza. Sungguh menghampakan. Kali ini sy dh hilang sabar dgn pizza changlun kedah.
Muslims fast in the holy month of Ramadan. At the time of Maghrib they eat and drink after sunset but in pakistan pizza hut opening timing is before aftari that is illegal of law. kindly take hardly action against pakistan ownership of pizza hut.specialy deliver services
The pizza was cold and my toppings werent even right i got sausage when beef was my choice and ham on the other i wanted pepperoni immmediate remake or refund or ill put a complaint into main hq
Pathetic service ...
Order confirmed but after one hour when I called to know the status customer care person asking sorry and said order canceled because of the technical issues
Pathetic service ...
Will never purchase pizza from pizza hut
My name is Amit Soni and I dine in in the pizza hut, Dwarka more, Delhi were I face.lots of problems with them.
1.Air conditioning not working
2.Sttaf was not fully managed
3. Order which I placed not given properly to me.
Please tell me that how could you treat a customer if he wants to celebrate his occasion there.
Thanks
Amit Soni
[protected]
Why won't some file class action law suit to stop Pizza Hut from ripping off customers for this unlawful Service Fee ?
Pan pizza was horrible. Dough was under cooked all the wrong topping cheese burnt which was strange since dough was under cooked. Manager had the nerve to say toe these things happen. What can you do. Hopefully next time we get it right for you? Excuse me! Confused...
I order online pizza
After 10 minutes we call customer support
They said within 30 minutes pizza delivery
But we are waiting our order more then 3 hours no one bring our order
After I call them they said we not deliver ur order
00965-[protected]
[protected]
I placed a "simple" order online on June 13, 2019 at 12:58 from the store located on Queens blvd. and 63rd Drive, Queens, NY... my food was delivered at 2:20pm ice cold and the store is 4 blocks from my job. This is extremely unprofessional and unacceptable service.
The staff is very non co operative . The delivery boy has no geographical idea of the area . Its been more than one hour since i ordered the pizza .
I placed a order for delivery. I ordered a Hershey chocolate chip cookie along with pizza. Took a bite out of it and it was burnt! I called the store and they was very rude about it! It pissed me off😤 I will never spend my hard earned money with this Pizza Hut ever again🤬
We ordered pizza for 02 hours now and until now the pizza that we ordered hasn't been delivered yet, received a call from the Driver 10 times
so disappointed with your Order Taker
I just want to say your employee was very sweet, and patient! Her name was Sara she tried her best to help everyone as fast as she could while being the only one working up front along with answering phones.
frist i told her that i want i nife, she look at me with very bad and angry face she look very angry from my order i just want a nife, after this i told her that i need a super supreme pizza but she wan reading some this i think its book she told me that it's not signal for bay when i see after five minutes some vilibine people like her she Lough with them and bay with no problems she have also very very bad history with our friends they all hate to come to this branch because of this
so please help us to solve thus if you want.
thanks in advance
hello
i go to your branch in seef arad today at 6:00pm
the girl who in the branch for order and service is unpolite
she is very bad in her attitude and she make me leave angry cause i just told her that i need nife
so please make this in ur mind, cause iam very very angry because of this
Diner is dirty no tissues family entrance locked bad service salads poor quality place is not suitable to be a diner at all. Very bad reputation for pizza hot.
The pizza was hard and was thin as a potato chip
So I payed close to 30 dollars for cold pizza that took way to long to even get
Restaurant manager bersikap kurang ajar dan Tidak menghormati customer. Bercakap dengan kasar dan meninggikan suara pada cuatomer. Bukan sekali restaurant manager bersikap kurang ajar sudah banyak kali. So saya harap tolong Ambil tindakan yang tegas Bagi mengatasi masalah ni Tidak berulang lagi pada masa akan datang terima kasih
Behind the counter was a customer and when the person came out with an attitude. The phone rang instead of telling the person on the phone I had to wait for (Maribel) name on the I'd badge.