Electronic Arts (EA) review: I won the jackpot, but they wont pay! 220

I won &3003 in on Jan. 9th and after tons of contact with pogo and getting stonewalled everywhere I went I am now getting a lwayer. I have reported them to the B.B.B. have filed a complaint on [redacted] and am going to write to the C.E.O of EA. I am also contacting the I.R.S. so they cant claim any payments to me. I have tons of e-mail from pogo saying I did in fact win but they wont tell meanything else. They just wont pay. Its unbelieveable.They even gave me a fake phone number! Please anyone else withthis problem do something about it! Stop letting them do this to you or we will never get our money.This is the worse scam I have ever seen.Its world wide, just think if everyone got together and did something about it? Im trying to help you guys by doing all this..do something to help me!

I have been a Pogo Club Member now for 4 years - just had my membership renewed in December. For two days now I have been unable to sign in, my desktop icon no longer will log in, I get messages that my password is incorrect and I do not receive replies as to what my password might be (I haven't changed it). They tell me that I do not allow cookies and I have been through all the changes under Tools. I am totally frustrated. There is no phone number for me to call. I would love to hear from SOMEBODY!

I cannot get into pogo, don't find a place to sign in. HELP...
Wilmatee@aol.com...

I would like to play but cannot find a page to sign in.

POGO needs to be turned in to the FTC! I am very upset with these liars! I cancelled my account and I was charged anyway! I went to their website and waited for 2 hrs and the was told no agents were available, so persisted and got an answer from someone who told me that my money would be refunded into my account. I waited for the duration of 4 to 5 business, (as I was told). No refund! Another attempt by myself to contact Pogo resulted in another reply that a refund would be transferred in to my account in 3 to 4 days. Still no refund! This experience with Pogo has me very dishearted with them. I no longer have any respect for them, because for the simple fact they have no respect for their customers! LIARS! Good riddance!

When I won $25 dollars in Pogo They wouldn't give it me beacuse I live in the UK. They could let us donate to charity.What a scam.
As for a player in Boggle bash using a program to find every word and winning every game and is ruing the fun for other member it is unreal that after we all reported this Pogo has done nothing. All I have to say now I will not be making any more subscriptions to pogo to subsidise cheats

On email or phone support for game problems.

I was charged $39.99 on my credit card for an annual club pogo subscription for which I did not request a renewal. I will not pay this. I do not want this renewal.

contact the BBB it helps ;)

i also won a jackpot on 1/3/2012 and now they say it is forfetied and also took away the badge, i too like playing the games but this is not right, and yes we do need to do something about them.

I just read your comment. This happened to me so what i did was searched on google for pogo's phone number. And I found it. If you're inside the United States the number is [protected]. If you're outside the United states the number is [protected]. Now I called the number inside the U.S because thats where I live. All you got to do is follow the instruction menu on the phone and than you will speak to a person. Now I waited for like a good 3 - 5mins but than finally got a hold of someone. All you have to do is tell them that you can't get into you're account and they will ask you to confirm your date of birth. And than they can help you from there. I hope this helps because I know the frustration you are going through. I seriously feel like pogo tries to hide there number because on there site I couldn't find it at all. Anyways wish you the best of luck.

To wilma, when you go on www.pogo.com there should be a link that says sign in or register at the top right corner of the website. Hope this helps

One of their games caused my computer to crash and now two of their games are corrupted, with Internet Explorer preventing them from opening. There is virtually no way to connect with Pogo because they direct us all to 'forums'. What is the point if a company is hiding behind no contact? I would like to cancel my subscription, but again - how on earth can I do that if I'm blocked from being able to contact them? I find this disreputable and questionable for a company to not make themselves available to paying clients.

I AGREE WITH ALOT OF THE POSTING ABOUT POGO TAKING MONIES FROM DEBIT & CREDIT CARDS WITH THE AUTHORIZATION OF THE PERSON THEY CHARGED...RIP OFF. I CANCELLED MY ACCOUNT AFTER THEY DID IT ON 7/6/12 FOR THE AMOUNT OF $39.99 I HAVE TRIED THE TOLL FREE NUMBER FOR ABOUT 6 TIMES WAS PUT ON HOLD WITH NO ANSWER...I WANT MY $39.99 PUT BACK ON MY DEBIT ACCOUNT...I AM VERY UPSET WITH POGO DON'T HARDLY USE IT BECAUSE OF ALL THE CHANGES THER ARE OTHER VERY GOOD SITES WITHOUT CHARGES...PLEASE RESPOND OR BUT MY MONIES BACK INTO MY ACCOUNT...PLEASE

Hell will freeze over before i pay 38:00 for an answer to my complaint!

Can not find anywhere to actually contact them. You click the contact button and it just takes you round and round and to sign in and sign in and back to freqently asked questions. Never can find a phone number or chat or email like it says there is. !
Tried to cancel membership before new renewal and can't do it with this runa around

Did you trying calling Electronic Arts (EA) relative to your refund? If you wish to give it a try, here's the phone number for EA [protected]. I've had no luck in contacting Pogo.com directly using their so-called-online link. I've called EA several times and they at least make an effort to correct the problem(S); however, their solutions do NOT work! EA/Pogo needs to remove their entire site from the Internet and re-write the software to function correctly in the United States! I've been playing games at pogo.com since the early 2000s and have had nothing but problems with not only the games but the entire site as well! Pogo.com has to be the worst Internet game site!

I have done the two weeks trial for pogo games and won most of the time on Monopoly game, due to not being able to afford to play these games as a member, you can't win maybe on game out of ten. Got to marking down how many times the robots landed on each others properties and on the properties that I had bought they landed on each other 38 times to me 11 times. Someone please tell me what wrong with this picture how can you get your points to move up when they cheat you out of getting these points just because your not a member. To me this is not right, people like to play these games but can't afford to buy. and you can't play but only a few without being a member we should be able to play the same amount of games as those that pay. Me I like playing the hidden game objects but they just let you play a few and want you to pay to play more of it. give us people a break that can't afford to pay a chance to play these games also.

Pogo.com is not only the worst site on the Internet, but the WORST GAME site. Their gaming system is NOT setup to run properly in the United States (that's my opinion). Their games do NOT run properly, i.e., they freeze, lock or do not remove all matched pieces. There are PC operating system warnings on some of the Pogo.com sites. In addition using the Mouse pointer they do not perform all the options required for the games to function properly. I know, I've been there done that for the past 13 years, which was before Club Pogo Membership was setup with Electronic Arts. There were game problems way back then! NOTICE TO ALL: AFTER paying a monthly or yearly premium, which are required for a Club Pogo Membership, remove your credit card, or other method of payment data from your account. If you don't, they will automatically charge your Club Pogo Membership to your credit card or whatever payment data you used. Think you'll get a refund from Pogo.com? Maybe if you made enough Technical Support or Customer phone calls and/or sent them enough emails. Also, it is impossible to talk or contact Pogo's Technical Support and receive any replies as to their actions, if any, to repair all the existing game problems that people are experiencing. GOOD LUCK TO ALL! I REST MY CASE!

The probable looser/ definite looser in the pogo chess runs away in the middle of the game instead of resigning. The winner normally does not get points at all. my email : baludavey201267@pogo.com