Menu
For Business Write a review File a complaint
CB Gambling PokerStars.com Security investigation in the middle of my gametime
PokerStars.com

PokerStars.com review: Security investigation in the middle of my gametime 4

J
Author of the review
12:44 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

25-10-18 I was playing.. Lost my money, deposit 300 euro and go one with roulette and spin and go.. And boom
Account blocked.. I received a mail where they say. Because of a security investagation my account is closed and it will only take a vew minutes
Then I received a mail to provited a nvew documents, so I did... End since then the only contact I get is live chat and they can do nothing and asking for my patience
The security department with an ashole named jason doesn, t even react. It takes 2 days now and they won, t sent my money back

What the [censored] is wrong with everybody overthere?

Open my account or give me my money back

4 comments
Add a comment
D
D
Danbo1992
US
Nov 28, 2018 2:53 am EST

Same problem for me pall, they play us like we are some kind of idiots.
May i suggest 888poker? Might not be as big as Pokerstars but at least they don't hijack your money :)

D
D
Devaler
CA
Dec 05, 2018 5:48 pm EST

Same for me. Won't send my money. I call it theft

W
W
wingding188
US
Mar 08, 2019 1:33 am EST

Same here they are the most corrupt and inept poker site out there. I can’t believe they’re still in business never mind the biggest online poker site. It’s a complete scam!

V
V
VahidNB
IT
Jul 24, 2019 3:07 pm EDT

same for me...i can only call it despoiling...i dont know which organization can stop them from despoiling.!?

More PokerStars.com reviews & complaints

PokerStars.com - Stole money from my bank account - refuse to refund 21
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
PokerStars.com - Unrealistic hands 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
PokerStars.com - Automated software 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
PokerStars.com - No free play 33
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
PokerStars.com - Theft of money 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. PokerStars.com Contacts

  2. PokerStars.com emails
  3. PokerStars.com social media
  4. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
PokerStars.com Category
PokerStars.com is ranked 10 among 90 companies in the Gambling category