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CB Restaurants and Dining Pollo Tropical Customer service
Pollo Tropical

Pollo Tropical review: Customer service

S
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9:19 am EDT
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I have been transferred and hung up on multiple times. I was laughed at and also words (defamatory words) put in my mouth. I am not suppose to give the names of the individuals due to your outline that I can not give any personal information regarding these individuals. As the customer who needed to ask 2-3 simple questions regarding catering menu your staff would not answer without me giving all my info... Fake names given to me were Albert & Brian. Brian stated there was no Albert there. Extremely poor customer service questions they asked me

Why did they hang up open me? That would be a question for Albert or Brian I did not hang up on them so that's a bad question... makes no sense to ask me that.

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  1. Pollo Tropical Contacts

  2. Pollo Tropical phone numbers
    +1 (866) 769-7696
    +1 (866) 769-7696
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    +1 (800) 819-3744
    +1 (800) 819-3744
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    Marketing
  3. Pollo Tropical emails
  4. Pollo Tropical address
    7255 Corporate Center Drive, Suite C, Miami, Florida, 33126, United States
  5. Pollo Tropical social media
  6. Olivia
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    Oct 26, 2024
Pollo Tropical Category
Pollo Tropical is ranked 67 among 216 companies in the Restaurants and Dining category
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