Quick Credit Score / Callcredit Consumer’s earns a 4.1-star rating from 39 reviews, showing that the majority of customers are very satisfied with credit reporting services.
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taking money without consent
I was stung for 19:95 by quick credit score on the 7th of april, I did not give them permission to take any money out of my account as I thought it was a free service (thats what they told me). On the same day phoned the company on [protected] to cancel, the smug woman on the phone said to me "ok mr jones I have now cancled your account and I will send you an e-mail to confirm this".. I have yet to recieve this e-mail and to make things even worst I have today been had for another 19:95 by a sister company of quick credit score, this is not fair ive got a baby on the way and we need every penny we've got... If any one has had any joy with these horrible people please e-mail me on [protected]@hotmail.com as I would love to hear from you... Thank you
The complaint has been investigated and resolved to the customer’s satisfaction.
money taken out of account
Hi I have just discovered that quck credit score have taken one payment of £19.95 out of my account after letting me sign up for a 'free credit report!'
Also I have a similar ammount of £19.95 taken from ed payments? (I have no idea what this company is) I am guessing that it is a sister company?
I have no idea how to get my money back, if anyone can help that would be great?
I have been advised by my bank to cancel my debit card and they will send me a new card however this will take upto 7-10 days for the card to arive which means I will be unable to access my money until then!
The complaint has been investigated and resolved to the customer’s satisfaction.
The best way in order to get this company closed down, and some action taken is by writing your complaint at the following website:
https://secure.consumerdirect.gov.uk/reportascam.aspx
Or sending an email to the financial services authority on: consumer.queries@fsa.gov.uk
Alternatively you can call them on: [protected]
We need numbers contacting the relevant government bodies, for the right people to actually notice, and stand up to what can only be described as aggressive, manipulative and misleading marketing.
Write a complaint at
https://secure.consumerdirect.gov.uk/reportascam.aspx
Dear Member,
We have read your comments and would be more than happy to answer any question you may have. We are always looking for ways to improve our service and your input is welcome.
Please contact our Customer Service team who will be happy to assist you.
Email: contact@quickcreditscore.co.uk
Phone: [protected]
Fax: [protected]
Our contact centre is open Monday - Friday between the hours 9am to 5pm, excluding Bank Holidays. All calls are normally answered within one minute of you calling us.
If you call out of hours please leave a voice mail with you details and we will call you back within two working days.
Kind Regards
Quick Credit Score, Customer Service Team
money withdrawn without permission
I signed up for a free credit check and now find that £19.95 has been deducted from my account. How do I get this back
The complaint has been investigated and resolved to the customer’s satisfaction.
The best way in order to get this company closed down, and some action taken is by writing your complaint at the following website:
https://secure.consumerdirect.gov.uk/reportascam.aspx
Or sending an email to the financial services authority on: consumer.queries@fsa.gov.uk
Alternatively you can call them on: [protected]
We need numbers contacting the relevant government bodies, for the right people to actually notice, and stand up to what can only be described as aggressive, manipulative and misleading marketing.
I wish to exercise my right to cancel the debit card account for £19-95pence per month forthwith
i wish cancel my debit card payments to you
amount debited to my bank account
I applied for a "free"credit report, but was horrified to see that I was charged some £19
The complaint has been investigated and resolved to the customer’s satisfaction.
On the 27/04/2011 I viewed my statment online and I saw that money have been taking out of my account by Quick Credit Score.C.
I want know why did you took my money, what was the reason, I am gonna go to the bank and make formal complain against your company, I thought I don't have any debth but you are stilling peoples money for no reason. I won't attach any thing here but I will do it from my BANK.
hi my name is terry i emailed you on friday you took £79.95 out of my bank i did not aurthorise this and asked for my refund.still waiting for reply i would be grateful for a reply and refund, as i explained there was a virus on my computor and no aurthorisation was given on my part or partners thank you.
I have noticed recently that for past three months an amount of 19.95 pounds have been debited from my account.Whom shpuld i complaint to and how can i stop this from happening.Kindly help me out.Thanks
Dear Omoria,
I am a representative from Adaptive Affinity Ltd (which operates the Quick Credit Score programme). Firstly I would like to apologise for your experiences to date.
There is only one way that anyone can become a member of our programme and that is to physically sign up to the programme, by completing our sign up process onlineTo become a member to any of our programmes you have to physically input your details on our sign up pages - - there is no other way that you can become a member otherwise. Adaptive We do notesn’t receive personal information from anyone else.
Upon once you have successful signed up to our programme we always make sure ensure that all the key information is sent to our members to the email address they used to join the programme including repeating information on the ways to contact us and of course the ways that that you can cancel membership.
In order to ensure membership is cancelled you will need to contact us directly via email or call the contact centre on the number below.
If you have any more queries regarding this matter, then you (and all other readers of this post) may also use any one of these methods to contact us to gain more information on our products and services:
1. Call +[protected]
2. Visit http://www.adaptiveaffinity.com/faq.html
3. Post your questions or concerns on our forum: www.adaptive-affinity.com.
Kind regards,
Adaptive Affinity Customer Service
government is the bigest thive in the world, they are always takeing poor people's money, and even this company took child benefit money from my account.
Shame ON you Shame ON you Shame ON you Shame ON you Shame ON you
I don't even have any credit card but they took money from my bank acount
how do i stop quickcredit from stealing from my account 2 payments of 19.95 unautherised
how do i stop quickcredit from stealing from my account
The best way in order to get this company closed down, and some action taken is by writing your complaint at the following website:
https://secure.consumerdirect.gov.uk/reportascam.aspx
Or sending an email to the financial services authority on: consumer.queries@fsa.gov.uk
Alternatively you can call them on: [protected]
We need numbers contacting the relevant government bodies, for the right people to actually notice, and stand up to what can only be described as aggressive, manipulative and misleading marketing.
how can i cancel my monthly repayments to you as i do not nor ever will need the service that you supply.
con
Who the hell do they think they are
I cancelled this after idiotically signing up and within the required time scale
They and their sister company have still been taking £19.95 each from my account
I have spoken to the bank about this and was told to write to them to have the withdrawals cancelled. if this doesnt stop them then thy will only then step in and take some action
This company is a complete scam and have found a good way to prey on the unsuspecting public
The complaint has been investigated and resolved to the customer’s satisfaction.
The best way in order to get this company closed down, and some action taken is by writing your complaint at the following website:
https://secure.consumerdirect.gov.uk/reportascam.aspx
Or sending an email to the financial services authority on: consumer.queries@fsa.gov.uk
Alternatively you can call them on: [protected]
We need numbers contacting the relevant government bodies, for the right people to actually notice, and stand up to what can only be described as aggressive, manipulative and misleading marketing.
Dear Member,
It has been brought to our attention that you have encountered problems with your Quick Credit Score membership.
Please contact our Customer Service team who will be happy to assist you.
Email: contact@quickcreditscore.co.uk
Phone: [protected]
Fax: [protected]
Our contact centre is open Monday - Friday between the hours 9am to 5pm, excluding Bank Holidays. All calls are normally answered within one minute of you calling us.
If you call out of hours please leave a voice mail with you details and we will call you back within two working days.
Kind Regards
Quick Credit Score, Customer Service Team
stealing
I have like many others I have read about in the last hour been ripped off by this what is said to be a free credit check! I didn't even complete my application as I thought they were asking far too many questions and still 19.95 was taken from my account! I have rang them up and they basically told me I hadn't a leg to stand on to get the money they stole from me back! I told them to cancel my account and delete all of my information from their systems. lets hope they do as I ask and I don't get charged again
The number to contact if you have also been affected by this is [protected]
i agree i have also been scammed by them, i rang this number [protected] and they cancelled my apparent membership and deleted all of my details
The complaint has been investigated and resolved to the customer’s satisfaction.
Like many other people- This company took £19.95 from my credit card within 10 days of registering for what I was led to believe to be a Free Credit Check.
It is a scam. I will wait and see if they take it again next month.
I am complaining to the FSA and the Advertising Standards Association.
DW
I phoned Quick credit, who have now cancelled my subsciption.They were unable to tell me how my account details were obtained.I was also told to read the small print.
I too have been charged for a service i did not ask for. I'm also puzzled on how my account details where obtained. My bank tells me i cannot cancel the transactions because I signed up for the service. Oh, really
What do we do now?
How does giving the telephone number of Quick Credit thenselves solve anything for complainents ?
Bobbie Reid
I've been hit too, the only solution is to get a new credit card, the credit card company say that "I given them permission to do so" like the reader above I haven't gave them permission, my defence was that I didn't receive the good therefore broken the Trade Agreement Act. This getting the new credit card. It's the only way. Also point out that they don't respond to phonecalls or e-mails...
Avoid anything to do with Quickcredits fullstop...
Ring [protected] for e-commerce (U.K.) tell them too.
Should be stopped
cancelation
Once again a complaint about this companies practise of taken money from accounts after cancelation. I have never recieved anything from this company in regard to my credit report even so they continued to taken 19.95 per month since I cancelled it in august. I eventually got through on there phone number to be told they had never recieved my cancelation and thus were within there right to continue to fleese me.in november they even took 2 months payment for not being able to take a payment in september (strange that was the month after I cancelled it). but they have said it is now cancelled but as for getting my money back forget it so I am going to the fsa and the office of fair trading followed by financial ombudsman as like quite a few other on here I feel this company is a scam. if anyone else wants to get involved contact me [protected]@gmail.com and if the company are reading this well be sure it aint going away.
The complaint has been investigated and resolved to the customer’s satisfaction.
Ref Quick Credit Score. Having done a FREE credit check i then found on checking my bank statements i was being charged £19.95/month without my consent, this as gone on since April 2011. I have Emailed them twice but to date no reply or refund. I have spoken with the bank and they say cannot be stopped the only way was to cancel card which i have done
after reading the reviews...i have took the precaution of blocking my credit card that i registered with this company...
thinking about it they took my bank details "for verification purposes" ive rang credit score on [protected] and cancellled within the time period...
both accounts... quick credit score and rewards now...however i guess id have difficulty proving i made the call...
any comments welcome.
i looked at this web site and was tld it was free. i noticed £19.95 has been taken from my bank and just telephoned the bank to tell them to stop any further money being taken and they said they can not stop it i will have to get in touch with the company. STAY AWAY FROM THIS SCAM.
you have taken money out my account with out my permission i have in formed the bank witch they are investigating yous had no right to take money out of my account. i would like my money back .
A payment 14.95 was debited from my bank account 0982364786513BCC by QUICK CREDIT SCORE. I did not authorise this nor recieve an e-mail to confirm.
Qucik credit reference were advertising FREE credit reports on barclays online banking website. I did not sign up for this as my interent crashed whilst requesting a FREE copy of my credit report. How can i get a refund ? please help
I have just spoken to my bank because this company are taking money out of my account, when I too signed up for a Free Credit Score. My bank say they cannot do anything about it and I must contact the comapny itself. Any suggestions of what to do next because I actually never got a credit scoreso I cancelled it at the time and have no idea about any membership etc.
four amounts of £19.95 have been taken by direct debit from my bank account. Thes e are unauthorised and for no reason. I have not asked for or received aany services from this ccompany.
i went on the site to do a free credit score, it wouldnt take my card details, so i was going to ring them, but decide not to and cancelled it, been in my bank account and they taken £14.95 without my say,
quick credit score had charged me £14.95 and i have no idea what for.
i just checked my bank account and i found about about it
that's stupid.
why the bank even agree with this payment if i didn't authorized this?
This company have withdrawn 2 amounts of £14.95 from my Visa account unauthorised. They are very clever at getting to you through your own bank/savings accounts. The pop up appears a though it is genuinely from your bank ccount when you log in as a FREE CREDIT SCORE. When in fact the information you give is kept by them and before you know it they are debiting money from your account ! It is NOT YOUR OWN BANK AT ALL !
taking money out of my account without my permission, by advertizing something for free, nowing finewell it isnt.
Absolute disgrace, taking money out of my account, without my permission, by advertizing free credit scores.
The complaint has been investigated and resolved to the customer’s satisfaction.
QUICKCREDITSCORE.C Steel 14.95£ from my Account I want my Money back.
took money from my bank with no permision
Money has been taken out of my account every month for the last 4 months without my permission...
taken £14.95p from my bank account without permission. as i had unsubscribed...
thay keep taking mony out of my account
my name is mr. m m khan. you people are taking money from my barclayes account every month which is £19.95.this is my last reference number:-REF 323 [protected] BCC. so, please cancel this transaction and give my money back.
i informed you before but you did not stop taking money.
hi my name is wendy cording and quickcreditscore have taken money out of my account and still are 19.95 every month and i want it stopped or ill get my solicoter to sort this
my name is Wendy cording i would like to take this opportunity to say put my money back into my account or my solicitors getting involved thank you
I have the same problem! They keep taking money from my account without my permission and i cant stop it!
I went to this website and it has come up as charged with no reason? All i did was look at your site, didnt get any answers or anything and the first thing i know about any of this was when i had to check my available funds at te bank there was £14.95 missing and credited to Quickcreditscore.C taking out £14.95? what is this for as i have never heard anything from this company and would lie my money back! . I think this is disgusting way for a major company to behave! I would like my money back with an apology of some kind or even if they got in contact with me about this my number is [protected]
taking money
I have had money taken fron my account for the last 8 months.
I signed up for the free trial for my credit score.
But when I went to cancel my account could no longer find the site to log-in.
Now for 8 months I have been charged £14.95 for something I don't need.
I want my money back.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been charged £14-95 for around 6 months from this ### company quickcreditscores and have not recieved any such reports at i feel robbed i am really peed off and want all my money back can anybody advise me on what the hell i am supossed to do to get my money bacl thats a lot of money and is unfair and the company should be sued for un lawfull stealing.
i did a quick free credit score which i couldnt retrieve . they have taken an unauthorised payment on my credit card . which has taken me over my limit . and i have received an overlimet charge of twelve pounds . i would like my money back
i have not signed up for this quickcredits thing i dont have a clue what company it is but i will be reporting this now as fraudulent because i KNOW i havent signed up for anything as ive not had my bank account long and know exactly what and who my direct debits are paid too and i am now sick of this company taking money out of my account when they have not got my authorisation to do so! Can someone please help me find out how to contact this company thank you
I've had £14.95 taken out of my account for the last year and It was supposed to be a free trial..!..How can I stop this?
Ive just found out that they have taken £14.95 out of my credit card!the problem is that they have my details!?
Also the same applies to Rewardsnow Ive never heard off so it has been taken £14.95 for this too
Speaking to them they said they canceeled it but will not refund the money.we will see about that
Nadia
I've just had the same problem and copped for a £39.90 bill. Ha ye right noone gets one over on me, straight on the phone to the bank told them they'ld used my card fradulently as i have never even heard of them let alone authorised a payment so they have reimbursed me and sent me out a new card. Sort it out peeps Don't let them get you. Do as i did and stand your ground your in the right here!
I cancelled my subscription 8 months ago and I am still having the monthly subscription deducted.
winston Huth-Wallis
How do i claim my money back?
Ive had the same problem?
Its costing me a fortune for something i have only used once!
I to have had this problem they have taken 29.95 since june of last year
should not be aload its all seems a bit to easy to take your money
illegally taking money from credit account
I downloaded my bt credit card statement and found that a company calling themselves quickcreditscore.co.uk had taken £19.95 from my account. I have had no dealing with this company and received no e-mails. it is straightforward theft.. I am also very puzzled as to how they could have obtained my credit card number...
On checking the internet, I have discovered this crooked company are carrying out these thefts on many computer users. surely they can be stopped. I intend to phone my bt credit card co. tomorrow to see if they can throw any light on this matter and also reimburse me.
The complaint has been investigated and resolved to the customer’s satisfaction.
Dear Member,
We have read your comments and would be more than happy to answer any question you may have. We are always looking for ways to improve our service and your input is welcome.
Please contact our Customer Service team who will be happy to assist you.
Email: contact@quickcreditscore.co.uk
Phone: [protected]
Fax: [protected]
Our contact centre is open Monday - Friday between the hours 9am to 5pm, excluding Bank Holidays. All calls are normally answered within one minute of you calling us.
If you call out of hours please leave a voice mail with you details and we will call you back within one working day.
Kind Regards,
Quick Credit Score, Customer Service Team
taking money from my account
I have tried to check my free credit score from this companies website before few months and since then they are keep taking amount of £14.95 from my account every month I tried to send them email to stop this but every time the message bounced back. I tried to contact the number listed above but noone taking calls I also send the messages from their own websites contact us form but still they taking money from my account.
So I would like to complain about this company that first they offer free credit score and by this they collect your account details and after that they taking very large amount of around £15 everymonths.
The complaint has been investigated and resolved to the customer’s satisfaction.
as i was logging out of my bank account at the RBS website, a pop up appears to say there has been a massive security breach at RBS website, and that my details may have been compromised.
I believe this to be a very underhanded way to sell their "FREE" service as RBS told me that no such security breach had occured
i have been debited between 14.95 and 25.95 since August 2010 i have never signed up to this site ! i didn't know it was being taken out until i recently lost my job and have to be more careful with money ! i am not a happy bunny at the moment ! please help !
Hi, I'm having a problem with Quick Credit Score UK they have been taking £19.95 from my account for 15 months, they stole £299.25. They are refusing to give my money back, I have never logged in into the account or used their service in any way and they are refusing to refund me. I have phoned them and requested to speak to a manager, conveniently there were no managers there at the time of my phone call. They offered to phone me back but I had no phone call! Does anyone know how to get the money back from them?
Exactly the same as those above. I have no recollection of asking for this company, in fact when I did get to their website my computer flagged up a notice saying this was a disreputable;le company. Had I seen this I would have shut down the page immediately, and certainly not provided them with any details at all. Does anyone get money back from them?
Dear Jonathan,
I am a representative from Adaptive Affinity Ltd (which operates the Quick Credit Score membership programme). I have read your post and wanted to respond. Firstly I would like to apologise for your experiences to date.
We honour all our offerings including the offer of a free trial period to the programme; however you must cancel within the trial period so as not to be charged.
Once you have signed up to the programme (by physically completing our sign up pages) we always make sure that all the key information is sent to your email address that you used to join the programme- including how to access the service, repeating information on the ways to contact us and of course the ways that you can cancel membership. We also make sure that the amount and date upon which you will be billed is set out clearly in the email.
If membership has not been cancelled then I ask that you call our UK contact centre on the number below, making sure to provide your full name and address. Cancellation occurs the same day in which we receive the request.
For more information or to contact us you can:
1. Call +[protected]
2. email contact@quickcreditscore.co.uk
3. Visit http://www.adaptiveaffinity.com/faq.html
4. Post your questions or concerns on our forum: www.adaptive-affinity.com.
Kind Regards,
Adaptive Affinity Customer Services
This is an email i sent to them i sent one similar before and had no reply also when i went to my banki asked them to stop further payments going to this fake company though found the transactions couldnt seem to stop it or find any standing order or direct debit.email below
YOU THIEFING FRAUDSTERS
I WANT TO CLOSE MY SERVICE ACCOUNT OR WHATEVER AS YOU PROVIDE NO SERVICE AND STEAL £14.95 EVERY MONTH FOR AND YOU GOT MY INFORMATION BASED ON THE FALSE PRETENCE OF A FREE TRIAL NO OBLIGATION SERVICE. AND FOR SOME 5 MONTHS NOW THATS £74.75
YOUR VERY ANNOYED CUSTOMER
JONATHAN GREGORY
OWNER OF A VERY LOW NATWEST BANK ACCOUNT
The best way in order to get this company closed down, and some action taken is by writing your complaint at the following website:
https://secure.consumerdirect.gov.uk/reportascam.aspx
Or sending an email to the financial services authority on: consumer.queries@fsa.gov.uk
Alternatively you can call them on: [protected]
We need numbers contacting the relevant government bodies, for the right people to actually notice, and stand up to what can only be described as aggressive, manipulative and misleading marketing.
I have also had £19.95 taken from my account over the last few months and have no way of logging into my account or contacting these people. I am going to contact THE GOVERNMENT FUNDED ORG -"CONSUMER DIRECT" on [protected] on monday and denounce the case. I have a group of peple know who are working together to resolve the fraudulent company.
Regards
Dear Member,
It has been brought to our attention that you have encountered problems with your Quick Credit Score membership. We would be more than happy to answer any questions you may have. We are always looking for ways to improve our service and your input is welcome.
Please contact our Customer Service team who will be happy to assist you.
Email: contact@quickcreditscore.co.uk
Phone: [protected]
Fax: [protected]
Our contact centre is open Monday - Friday between the hours 9am to 5pm, excluding Bank Holidays. All calls are normally answered within one minute of you calling us.
If you call out of hours please leave a voice mail with you details and we will call you back within one working day.
Kind Regards
Quick Credit Score, Customer Service Team
19.95 unauthirised charge
When I accessed my account, I noticed that 19.95 pounds have disappeared. the statement said that quickcreditscore.co.uk widthawed money from my account without my authorisation. god knows what this company offers besides robbing of money. I have a feeling that this company is the same rewardsnow.co.uk which robs of the same amount of money of 19.95 pounds.
The complaint has been investigated and resolved to the customer’s satisfaction.
i agree i have had 4 withdrwals of 19.95 from quickcredtscore and rewardsnow and dont rember sibscribing to either, get the fraud department of your bank on to this
PLEASE DO NOT BE TAKEN IN BY THIS COMPANY, IT IS A SCAM, THEY NOT ONLY WITHDREW £19.95 WITHOUT MY AUTHORISATION, AFTER PHONING THEM TO COMPLAIN THEY REFUSED A REFUND EVEN THOUGH I DIDNT EVEN USE THEIR SERVICES AND STILL HAVE NOT GOT MY CREDIT SCORE. AFTER BEING RIPPED OFF FOR THE PAYMENT I THOUGHT I MAY ASWELL TRY AND VEIW MY REPORT AND AM YET TO RECEIVE IT AS THEY STATED THAT THEY NEED TO VERIFY SOME INFORMATION BEFORE THEY CAN GIVE IT ME AND WILL EMAIL ME IN APPROX 48HRS, YEA RIGHT, ABSOLOUTE MONEY MAKING SCAM...DO NOT USE THE SITE, BE WARNED!
i totally agree..same thing happened to me..i even didnt get my free trial credit score also
illegal withdrawal of 19.95 from my account
I first contacted quickcreditscore.co.uk on 05/06/09 seeking access to my credit rating. After repeated emails supplying me with various access codes I was unable to get on line to read my credit rating. I was last contacted by this company on 08/06/09, until today 22/08/09 when I received my latest Bank statement. The statement informs me that the sum of 19.95 has been deducted from my account without my permission by quickcreditscore.co.uk.
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm having the similar problem with this company. I thought it might be interesting to find out what my credit rating was. So I took out the 10 free trail on 01/02/10. I had to give them my credit card details. I got my credit report from them with no problems. I found it was very interesting. After I had received it, I thought that I would no longer require the account with them, so I emailed them to cancel it immediately. I received my credit card statement today, I see that Quickcredit Score have taken £19.95 from my card, even though I had cancelled the account. So I telephoned them today to get them to refund the money. They said the wouldn't as the said that they never received the email. It quite easy to say that. The trouble is I cannot prove I sent it because my computer crashed and I lost all the the earlier emails.
Mike
unauthorised charges on credit card.
This company cons people into taking out "subscriptions" to their service.Subscriptions are treated differently to purchases.Their address is a P.O.Box on the web site but is realy Adaptive Affinity, Cavendish House, 369 Burt Oak Broardway, Edgeware Middlesex.HA8 5AW. They have afiliates in the USA. See "Whois" ip and reg info.
The complaint has been investigated and resolved to the customer’s satisfaction.
This company are taking 14 95 out of my account monthly. I did not give permission for this. I have been into my Bank and they are notifying the company to cancel on my behalf, but by the time it has been dealt with they will still have took 2 months money. I am out of work at the moment and cannot afford this, it is putting me into an overdraft which i do not have and thus incurring more bank charges. Can anyone help me cancel it sooner please.
Just had £14.95 taken out of my account. Just tried to call them, they are closed until the 28th Dec, what a scam, these guys should be removed from th internet.
Spoke to my bank, who has informed me that this is a yearly subscription and £14.95 will be the monthly payment...
I also have same problem. quickcreditscore has been doing fraudulent transactions on my credit card and hasnt send me any confirmation of any member ship and has been charging me for last 3 months while i was away for holidays. this is just not acceptable. and ill be taking this metter to BBC and Trading standers. will not let them get away with it. anyone has same problems please send your emails to trading standers.
But how do you stop them.?
Kevin ONeill
More and more people are being scammed by this company, why do the 'servers' accept their fraudulent advertisement?
I endorse this complaint. The company concerned say they give ten days free credit check-ups and after that time say they will send an e-mail re 'subscriptions'. They lie onboth counts. Firstly, they pass on no info. and then do not send an e-mail but instead take nearly £20 from your account - which you are not aware of until you receive the statement from the credit card company and by that time, they have probably taken out another 'subscription' which you only find out on the following statement. I contacted my credit card company to make a complaint, I am waiting to see about reimbursement, I also phoned the company concerned i.e Quickcreditscore to complain and whichever person I spoke to was foreign with a bad English accent...
The only thing Quickcreditscore do is to be quick to score by stealing money from accounts under false pretensions. I just do not understand why some internet servers are still allowing this company of frauds to advertise on their sites. I know the servers get paid for advertisements but is it worth doing this one which has proved time and time again to be a cheating, underhand, untrustworthy company just scamming the public...
I too was taken in by this 'company'. They are just thieves
result!!!
Flag this messageFW: Cancel membership of 64465626Tuesday, 14 July, 2009 2:15 PM
From: "Contact Quickcreditscore" View contact detailsTo:
[protected]
Dear Kevin,
A full refund £ 14.95 has been processed on your behalf. Please allow 7-10 working days for this be credited to your account.
If you have any queries now or in the future, please feel free to contact our Quick Credit Score Department, during normal office hours (Mon-Fri 9am-5pm).
We are always happy to help and welcome the possibility of you subscribing to Quick Credit Score in the future.
Yours Sincerely
Chyna Brown
Customer Services Representative
On behalf of Quick Credit Score
Please find email I have sent to these fecking idiots today. I have deleted my personal details for ovious reasons.
Kev
Flag this messageFw: Cancel membership of 64465626Sunday, 12 July, 2009 1:50 PM
From:
I have been billed £14.95 to my credit card which I want refunded as per my original email below. You have basically totally ignored this email. Should this not be done I will be contacting Trading Standards, Watchdog and the Police as this £14.95 is technically theft. Your company were instructed not to take this money and have done so regardless.
The cancellation email was sent within 10 minutes of mr original actication on your site so is well within the 10 day free period. I will also not accept the excuse of it being sent to the wrong email address, if this was the case the email should have been forwarded to the relevant department, you are after all one company.
I am prepared if necessary to take you to court in order to get this resolved but would prefer to keep things amicable at the moment. I have copied in my credit card company to this email.
I await your comments.
--- On Sun, 14/6/09, wrote:
From:
Subject: Cancel membership of
To: membersavings@quickcreditscore.co.uk
Date: Sunday, 14 June, 2009, 5:17 PM
I have been unable to access my report on your site. I would like you to cancel my membership and do not expect my card to be billed as the service has not been used.
Please confirm this to my email address.
Regards
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed up for a free 30 day credit scoring service.At the end of that period I did not wish to continue the service however I find that the cmpany have been deducting monthly sums from my account via the details of my debit card.I want these deductions to cease forthwith and all monies taken to be returned.
The reference ID given to me by the company is [protected]
So, how exactly does QUICKCREDITSCORE manage to get credit card account details (notice I say account and not just credit card), without people filling in the final screen on their website that asks you to enter payment details.
Like many it seems, I have had money taken from my account without actually completing the registration. Technically.. they shouldnt have my details other than my name and address and email at this point. So... either, they are getting the details passed to them via am affliatte website (i.e. Lastminute.com used to forward these details are clicking on a banner), OR they are doing something highly illegal (I imagine), and getting your credit card or credit card account details based on the name and address provided.
What this amounts to is theft/fraud, and I cannot believe they have been able to get away with it for so long without the law coming down on them.
I expect a reply soon from an 'employee' saying how they provide evidence. Let me assure you that what they provide is blank screen shots and a purported email, and absolutely no service given, but money taken. Adaptive Affinity, you are liars, thieves and crooks, nothing more.
I looked into having a credit check done, but then changed my mind and erased the details of my card no, etc. Today I find they have taken £14.95 off my cashplus debit card. I want this cancelled immediately as I did not even get my credit score, it went to some pop up. I want a refund by the end of the day or I am reporting them. I no longer wish to have any more dealings with this company. It did not tell me they would take any payment and I assumed because I had erased my details they could not do this. Please help me as I am desperate for that money back. Have scanned the document but it would not save as JPG.
Jan Little
Wanted to know my credit score so i saw that Quickcreditscore offered a free service. After realising their service was not free at all i decided not to go ahead with the application. Unknown to myself they had been taking £19.95 from my account for 9 months as a full member. I have since cancelled my so called membership by e-mail which takes 2 days to reply to each e-mail and asked for a refund. They twice declined my request for a refund (surprise, surprise) and so i will be taking the matter further.
I have tried to take out a loan with the broker Merlin Money. Next thing i know i getting ripped off by them and also credit report companies are deducting money from my account. It's not right and would like a full refund from Quick Credit Scoring and also e-credit Plus. I am not happy when I am in need of money and these companies are taking it from me.
How can I get my money back?
this company has been taking money from my mums bank account for 9 months without permission. She never gave them her details, we do not know how it happened. Contacted them today and they told us the account had been cancelled via email on 21st of Feb, How did she cancel it without being able to login to an account that she didn't know about/have details for. This company is engaged in internet and financial services fraud. Do not use their free credit check facility (not that my mum did) as it will make it easier for them to continue these deceiptful practices?
quickcreditscore have been taking money from my bank account for around six months . At first i thought it was linked to a prepaid credit card i had called cashplus but as i cancelled the credit card they said it wasnt them . I rang the bank straight away and followed their advice and had my bank card cancelled straight away as quickcreditscore had obtained my details from the internet and had started withdrawing money straight away and continued to do so every month at the same amount it also showed as a card payment ( like a swipe ) so cacelling my card was the only solution . I would like further advice on how to get compensation and my money back and hope this complaint is registered.
This is a scam involving the offer of a free trial of a credit rating service for a certain length of time after which £19.95 per month is charged. Foolishly I signed up for this not realising I had to cancel within 10 days. I was unable to access the so called service as I was not giventhe necessary code number. For the next two months my credit card was debited with the above amounts. Ifinally managed to get them to stop, but despite a fairly strong series of emails they still refuse to make any refunds. I have alsodone some further research into their parent company, Vertrue, which is incorporated in the USA and has been in court for similar fraudulent operations and is currently under investigation by Congress. It is a fraudulent scam and should be stopped by Trading standards. Various other things they have tried include Vistaprint and Hotelbookings.e529
I went to my bank today to check my outgoings only to find that a company called quickcreditscore has been taking money out of my account since last November at £ 19 95 per month this has totalled to £ 100 so far.
I have never given my details to this company and am absolutely fuming that they are stealing my money.
Who do they think they are! I have now had to search the internet to find this company and need to stop it. where did they get my details from!
I have just tried to ring them and they are closed, so i tried to email that didnt work.
the only thing i can do is close my account, get a new card etc but i should not have to do this. These scams should be stopped.
so i started filling out the form online antered my credit card details and then saw that it was a 10 day trial and did not procede with the form and pressed X to ghet rid of the page but despite this i have had £14.95 taken from my card this is tantermount to fraud and i have complained to the ombudman
charges
im very not happy i wenr onto this website for a FREE credit score and now for the last 2 months they have taken 24.95 out of my account. i never gave them permission to do so. what can i do to stop this? email [protected]@hotmail.com
The complaint has been investigated and resolved to the customer’s satisfaction.
This damned company took 2 lots of £19.95 from my Disability benefits and dont care that i neitther set the accounts up nor do they care that i am going to struggle to live now aswell.
Worst company in history. I have so far complained to them, my bank, FSA, Financial ombudsman, Consumer Direc, trading standards and Watchdog. Hope that gets these crooks shut down. It was probably them that got the details and made the accounts. They cant even provide an IP to prove WHO did it!
twice money has been taken from my account and this was supposed to be a free service
i have noticed cash withdrawals on my visa that i have not authorised
My credit card has been debited & I have received no service. This is a scam - be warned!
I too have had money taken from my account, by these parasites. Lloydstsb don't care that it is so easy for them to take access my account, I feel so vulnerable.
Wonder upon wonder "CAVENDISH HOUSE " has refunded my £19.95.
Well done to the Financial Ombudsman for their persistent efforts in resolving this matter.
It wasnt the money but the principle of how the money was extracted and the inflexability shown to my complaint.
Bravo for justice!
my son is only 16 and had money taken from his bank not just by quickcredit but by another company also that is actualy the same company he was never on any of the two websites
on calling the number given by my sons bank
the person on the other end of the phone was very rude told me that my son had signed up and ticked a box to say he was indeed 18
and the other company rewardsnow is one of there other sites that they have a right to sign him up to also
i have no doubt they probably have more than one ghost company that they will pass details on to
i was told after being very rudely spoken to that my sons account with both were now canceled and i would have to send proof that he is only 16 for him to get a refund
it has been sent as normal for this type of scam company it is to a po box number and as yet still no refund
same problem here too my frens. they made me like a crazy every month i have to pay unrecognised bills and waiting reply for my complaints. i m so upset about this happenings and Lloyds TSB is also linked with spam email because of its logo that makes people confused and for just a click you have to bear all those fraud headaches.
Any one got Andrew millets home address maybe we should go tell his family how he makes his money. Publish his home address if you have it
hi this has also happened to me 19.99 with rewardsnow.co.uk and 14.99 from quickcredit score.co.uk. what is the best way to go about getting my money back? cheers jordan. jords_1983@yahoo.co.uk
fraud scam
This company initiall charged me £29.95 without my knowing and as soon as I found out I cancelled my membership and also called my credit card company. The credit card company contacted them and confirmed my cancellation but the following two months another £29.95 twice was taken. I am now in the process of disputing these charges. This company...
Read full review of Quick Credit Score / Callcredit Consumer and 95 commentscharges
I did a free credit scoring ? A few days later they went in to my bank and took out £27.63. I didn't give them permission to do that. . . What can i do about it ?
The complaint has been investigated and resolved to the customer’s satisfaction.
taking money out of my bank without my authorisation. e mailed to stop and refund money had no reply. they are still taking money from mt account.how do i get it to stop?
Taking money from my account with out permission, and taking money i dont know about
whilst checkingmy bank account this company has taken money from my account without permission
do not know where the company is based thats why i cant stop payments leaving my account
this is absoutly discusting! they charged me 29.99 on my account.! i dont know what to do!
I recently noticed that they have taken 14.95 pounds every month since Jan.
I tried to check my creditscore but i couldn't check anything
but after that I have been paying a lot without knowing it
they even didn't notice me about that fact
and I don't have any ID or things that I can reach to that site.
How can I stop it?
Please...make it stop...or let me know how to stop it
same thing has happened to me they took £77.75 from my a/c they r cheated to me
they r frauds they take money without my permission 3 times 14.95
i have had payments of 14.99 debited from my account for months now and would nt go with this company again ineed the payments to stop going out of my bank as i am facing bank charges
i have been robbed of £19.95 for two months .what can i do about it ?
lemon law
On 6/18/07 i went to credit quick at 7701 south blvd to buy a vehicle and i test drove it and i told the sales men that the car was pulling he told me to take it to any mechanic and have him to look at it so i did the next day and found out that it needed tires rear and front brakes and they told me i was responsible for it i haven't had the vehicle 24hours so i asked for my money back they told me no and the car was inspected illegally it had bad brakes bad tires and i thought n.c. Had a lemon law.
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