Reliance Hub Services
Reviews and Complaints

I bought the package from them at AED 40, 000. Now I am after them for hotel booking but every time, they have excuses and it being more than two years now. Now their emails are also not working.

Surprisingly i have observed that other travel plannings are using the same approach what reliance used to trapped me.

I would request everyone not to fall on the calls for any free gift vouchers and don't bring ur family with you for any event in the hotel.

I would also request dubai authorities to please do something about these fraudulents and help me I getting my amount back.

Hi, I had taken a package from them regarding a travel offers. I was promised so many things. In return I did have to pay a huge amount .
Later, I realized that they are fake and I tried my level best to get my refund. They promised me that they will. But in vain. Now the manager in Abu Dhabi, mr. Irshad says he is no longer in the company. The main branch head Mr. Sajeer cannot be got on call.

What can I do to get this money back?

Pls help.

We have been following-up about our reimbursement of Aed 2, 259 and Cove Rotana booking fore 20th march and we have not been getting a positive reply we have been following on this matter for a long time but there is no settlement. We have also been calling the phone but all al them have been closed. Please let us have reply

My Name id Ashish Jain and Phone Number [protected]

If you are unable to make the further booking, Please give back the our balance payment,

Biggest fraud company I have come across. I paid them 15k for a package and due to their false information about the payment plan, we requested to cancel the agreement within 7 days. This all happened in October 2019. Till now no response to our numerous calls and emails.we don't know who or how to report these fraudsters to. Visited their office today for the refund, but their office has been sealed by the Economy deptt

I have been member of 3 +1 complimentary weeks holiday package from last one year, but unfortunately the service is very poor they are not committed to what is promised me at the time of taking package.

3-4 times they denied my Holiday booking, by some or the other excuses. I am going to back out of this and need my refund immediately.

MR Akhter is the owner and cheating the public by false promise. Action should be taken immediately to stop them committing big fraud to its members..

My membership details are Welcome Letter RHS-DXB-100441

I received a call from.them and informed tgat won gold coin and hotel stay. I went there ad they told we they gave a small gold con .5gram 18k and hotel voucher but need to pay 7000 service charge . Aftef that they informed they providing some offers for members . They gave a plan worth 6000 14 days package including all ( no flight ), 5 star hotel stay and can cancel anytime if dont use or like there service. I gave an advance of 500 aed and they told within 3 days i will get welcome letter with all details. I waited 3 days no response. 5 days no responze and after 14 days they sent one email in wriiten format, 3 star or 4 star and no tour or anything included in package. So informes them to cancel, one of there staff farhan told to call back after 3 days refund will be provided. I called his phonr switched off, then i got other staff sreekath who is 10000% unprofessional and untrusty. I told me he will call back evertime byt never and when ever calling he telling next day will deposit. Its been 2 minths now and now not responding to my calls and trlling will refund on dec last.
Requesting all people not to join this fraud company. They steal your.money and they clain they Re here for 7 years but they are just 2 year only here.

I purchased a 25, 000 aed worth travel package the offered. They promised and signed up contract with certain set of services. When I contact them, they will ask you to send an email. Once email send, with several reminders and phone calls, they take minimum 3-4 weeks to give a first response. The final excuse will be either 1. You have to make the booking 2 months prior to the travel date, (one month you already lost on follow ups) otherwise some other lame excuses such as all hotels are fully booked and ask you to give another date for booking. The free voucher they offer is not practically usable in asian countries as they promise bacause the advance payment they will ask you in the name sake of govt. Taxes is more than the hotel rates you can easilt find from bookingdotkom. So it is clear that they do not intend to provide a service but keep on selling product packages which they will never deliver by giving you excuses after excuses.

I would like to know from those who already lost their money by purchasing their fake packagesin dubai or abudhabi been later able to obtain a refund either 1) directly from them or 2) through consumer rights/court case.

I have decided that I will build the case through formal documented booking enquiries and follow ups enough to file a case in consumer affairs court in dubai/abudhabi.
I have appointed a strong legal consultant already working on my case.

If you are in a similar situation, feel cheated by purchasing their package, but unable to obtain a refund/compensation, please feel free to contact me. I will provide necessary informal legal advise free of cost and can gurantee that you will be able to claim the refund and a compensation for your losses if you may have documented justifications for it.
You can whattzap me on zerofivetwo sevenfive oneoneone seventhree. Zero5two7511173.
Regards, jw

Dear Reliance Team,
I would like to express my dissatisfaction and disapointment on the services you have given to us.
We have purchase a vacation package to Europe of 25000AED with a downpayment of 12500AED. We have started using it and to our dismay every hotel booking request we have to beg and follow up till last minute. We end up paying our hotel booking and to be reimburse to reliance hub. Till date full amount is not refunded with constant follow ups.We are fed and tired with the staff with all the lies and promises. Your interest is just taking money and no interest of giving a quality service..

We would like to reimburse our remaining money with reliance hub as we dont want to suffer every time we require a hotel booking or vacation. This is not a vacation package it is like you bought a hammer and punching in your head.we are very tired dealing with your staff who are unprofessional and liars..

We are now on process of filling a formal complaint if our monies are not refunded and come up with ammicable solution.

Anybody want to join me in filling complain can call me thru my mobile number [protected].

I was called for collecting free coupons and gold coin. 45 to 50 mins they kept explaining on the product. Then I told them I cannot pay so big amount of 25000 dhiram and told no. They kept insisting and forcing in one way or other by giving offers. Then finally told offer is valid only for today and asked to make 1000 AED payment today and avail services. Later if you like continue or withdraw. Have few signed papers with no company VAT registration or stamp. I made the payment unfortunately, just half n hour later when I read the reviews and thought how can thay add/ delete stuff as per i customers payment capability. I immediately went back and asked them to not proceed with banking transaction and cancel the payment. They told no it's all automatic and we cannot cancel. I insisted lot, sent emails, chasing them more than 3 months but They did not. I went to police station in Al jafliya but they asked me to go to Rashidiya police station. They even tried calling their office number.. So basically this company does not exist & they push ppl so much to take the offer and pay as much as we can.
I need my money back as I have not availed any services. So many ppl cannot lie. Pls help me getting my refund.

My name is Ana.
We paid travel tour services for this company.
We constantly communicating about our booking since May 2019. But until now we didn't receive our reservations. Our vacation is Dec 12 but until now we didn't receive any booking, their abu dhabi office always promise that they will going to give as the voucher. Now, they are not responding anymore. I want my money to return!

Very bad experience from ths company.. this is a fraud company.. I requested 4 service from this team not even a single one I received.. last Sunday I went to their office its shut down then I call to shoukath Ali he told will up date tmro.. till now I call him more than 15 times... he is not answering.. when I call from other phone he pick the call and suddenly cut the call by reliazing its me.. I am going to start a campaign against reliance hub services...

Worst worst worst company in the world I have seen in my life. Very worst company in the world, this completely cheater company. Do not pay any single amount to them. Throwing money in dustbin will not give you that much of headache, and mental problem, what reliance hub services will be going to give you if you buy any plan from them.
Dear all readers kindly do not believe in this company for any small deal. These people keep stalls in malls and public places and make customers to fill a form for it to give discounted offers on tour packages. Then they call for sailing the travel plan.
I was customer of gulf royal travel and tourism, and I had a package of 30000 aed with gulf royal. After just for a trial I purchased a small plan from relaince hub services as well on 03 june 2019. I received confirmation of membership as well on 5th june 2019 (refer image -1). As per policy and commitment made by sales advisor mr. Akabar ali khan, 0567776004 (now mobile number is out of coverage area) that they will reimburse the interest amount for installment plan taken in paid amount. He promised to reimburse the amount immediately at one time payment.
Herewith, I have taken lowest interest rate plan of 0.70% per month with adcb credit card and requested to reliance hub services to reimburse the calculated amount of only 504 aed on 29th august 2019 sending an attachment of credit card statement. (refer image -2)
And baddddd newssss to everybody here their original form here the company policies started to unmasked their real face. May be they had jealous with the gulf royal services a competitor company for them and they have seen the payment plan of that in my credit card statement.
They started keep delaying every time, can refer image 3 to image 10. Until today no any positive response to disburse the interest amount. On mail they just type "they will coordinate with the accounts. They will do the needful at earliest." however, account email id (ccdauh1@reliancehubservices.com) also was same when they confirmed about amount 504 aed and will release in 30 -45 days on dated 30th august 2019.
But just for delaying more they will say that they will coordinate with the accounts however I was sending the mail to account also. And they sits all in a small office in electra street, abu dhbai, so it can not take longer time if they really want to look after customers.
I strictly to say to all readers not to go ahead with thi time of gang of people who are cheating the hardorking money of innocent people.
Kindly note they have the gang of people and after making some of the deal, sales advisor will leave the job, however internally they are attached with the company, but for making fake coomitment to attract customers to buy the package they keep changing employees. Please stay away this gang of cheater name reliance hub services.

Worst service experience provider in the travel and tourism industry. Request for hotel booking at least two weeks in advance and till the day of check-in no one picked up the phone also no reply to the emails. Chargd AED 25000 for the membership and now not providing any services also not picking up the phone also. This is a fraud company with fake promises and fake memberships. Now I am struggling for the reimbursement and Mr. Akther is threatening me that if I visited their venue he will take legal actions. How a company or person can do that. I am depressed and stressed due to this situation. Please help me canceling the membership and reimbursement of the deposit.