Reliance Hub Services
Reviews and Complaints

Got a call from reliance hub raffle draw winner gift collection

After long discussion promised me to pay some amount for holding holiday vacation, they told me can cancel and get refund anytime ...lol on me chasing them for refund from long time..will wait for some more time and take necessary action against them

I'll make sure this fraudsters will be behind Bars soon

I took membership last July. After reading these reviews
I cancelled within 2 days and sent cancellation mail, got reply from Faran for the confirmation. I paid through my credit card . During the discussion agent said we can cancel any time within 7 days. I cancelled within 7 days. But these people are have not paid since 2 months. I lost my 25K AED. But these people are not scared for anything . Probably one non local acting as local and promise to pay the amount. But he too cheating and giving fake assurance. Who can help me and what we can do next to get these people in to jail? Otherwise these people will keep on cheating others.

I too had a very bad experience, trapped by way of lucky draw coupon in Safeer Mall, Shabiya 9, Abu Dhabi. Initially introduced themselves to be representing ministry for promoting tourism. They had offered discounted visas, flights, and events every month.
I had tried booking flights, visa but at same or higher rates only when compared with internet.
Haven't received any entry pass for functions in last 6 months (promised to give events at-least one per month)
I have the contract and the offers send by email. Now the people who had canvassed left and seems lost money. Doesn't know whom to contact for complaints and have no time to chase down this. Understand once committed can not get the money back as well.

Vivin
[protected]

HI, I have taken a membership from Reliance hub services but the contract was not completely ready i have paid part payment of AED 13000/- as the contract was not ready, after a week I asked them to cancel the contract and refund my money its almost 2 months but still I haven't received my money, this people keeps on giving fake promises up till now, it seems it's a fraud company and i have been cheated ...please all guys be aware about this ...they are running this in the conference hall of Le meridian hotel.

We paid for 6500. They said we can start availing the 4 pax free plane ticket going to georgia, and also we can book 4-5 star hotel! But they dont want to give us this. they only want us to book in 3 star hotel. and they dont want to book us the georgia unless we paid for another 6500. If we will compute it, 6500 is too much for 3 star hotel. And they dont want to book plane ticket costing 1200 only?. They are scammer. please! we need to take legal action on this!

I had paid 27, 000 AED to this company by both credit and debit cards. After one hour of signing the contract I asked for cancelation as I saw the reviews here and they ask to send a mail. They acknowledge the cancelation and said money will be refunded within 30 working days. Time is over and again they ask for one more month. My advice is don't waste time and go straight forward to Court. Look for" Adheied center "and put a complaint there.

After signing the contract during an event that was held by Reliance Hub services on 20 July 2019 Mr. Altaf and Akther had agreed to providing services on time.

When I requested for summer camp that was a part of the agreement they did not respond to me for month after which the summers were over.

I have requesting for refund as per email communiation and verbal agreement Reliance hub Mr. Akhter, who had agreed on providing refund if required to end the contract but he not responding to emails not taking calls.

My name is Abdul Nazar, me and my family went to meet the reliance hub representative in March 2019 after I got a call from them and we took the membership from Reliance after their long stories of lies, and the they registered the membership under my Wife name and we paid amount
during the time of registration I informed them that we are planning to go for holiday trip to Malaysia on July-Aug 2019 and they told that they will provide the hotel stay
and on 23 June 2019 I went to their office to confirm the date and the hotel stay then the staff told send the request my email, then I sent the request and I was planning to travel on 28 July 2019, from that day on wards I was trying to get the confirmation and I was following with them by email and they told after 15 June they will confirm, after that 30 June 2019 I went to India and our plan was to travel to Malasya from India that I already informed them and they were aware about that, After 15 June I sent so many emails, SMS, Watsapp messages until 27 July to confirm the Hotel stay some time they replied they will do as soon as possible, Our ticket was on 28 July
Finally I didn't received the confirmation and I informed them that if you are not provide the Hotel stay I cannot continue the membership and I need to cancel it
I was waiting until the last minute of our trip but I am not received any confirmation finally I booked my self the Hotel stay and I informed them I need to cancel
Later when I reached Abu dhabi I went to their office in Abu dhabi for the cancellation of the Membership and they told to sent the request, so I sent the cancellation request by email and they told that it will take a month
but still I am following with them by email until now they didn't refund money

I had availed a service of AED 3000 from Reliance Hub Services on 26th July 2019.They had assured I can cancel this service at any moment and will be refunding.I haven't used any of their service till now.I requested for cancellation and refund .They haven't refunded it till now.Its been 2 months.Please look into the problem and solve it as soon as possible as I am in urgent need of the amount.my name is Rabeeh and my phone number is [protected].

Reliance hub team contact us by phone.that we have won gold coin and holiday voucher.They invited us to receive this gift in Novotel hotel in Dubai. After we went there they explained about the fake membership details.unfortunaly we trusted them and joined the membership by paying 15000aed by using credit card.They informed us that they will convert it into EMI. The very next day we received mail from them that the membership has been activated.But In the mail the details of the membership is entirely different from what they told us.We try to contact them through the numbers which is on the mail.But it is not active.Thus we checked all the complaints against this company.All the complaints are same as me. I went to their office Very next day for the cancellation of membership. They hesitate to cancel the membership.with too much of discussion they told us they will refund the money with in 45 working days after deducting 5% of some official charges. These terms now saying they will refund the money with in 3 months by installment.(5000 per month).we are facing financial issues in the bank. We are not sure this company will be working from next month because their Dubai Economic and Tourism licence is expiring next month(05/11/2019).Kindly rise complaint against this company and help us to refund the money. Too many people's are cheated by the company.
Response of this reliance hub customer service is very poor.

They lie. We went to USA and booked hotels through them and when we went there we came to know that they cancelled the booking. When we tried contacting them they kept on lying. Every state we went our booking was cancelled we got in a lot of trouble because they never reply on time we had to book hotels for the same nights which were extremely costly due to the urgency. Worst experience. Kindly don't waste your money on them.

Last March, 2019, my husband received a call from this travel agency and claiming that he won a gold coin and 3 days accommodation voucher and they invited him to get his prize, so we went to the hotel wherein they will meet us. I don't know why suddenly we encouraged to get the membership, we paid 13, 000, and they explained to us what's the inclusions in the said membership package. Unfortunately, last August we need financial assistance because we were so much in need for the budget of school tuition fee and for the house rental fee. Then I realized that we need to withdraw our membership from that Reliance. So I sent an email requesting for the refund since we haven't use any of the inclusions in the package. No one replied me, then I called them they told me to wait until next week for the approval, I waited until 2 weeks and called them again. they told me they still waiting from the management. Until we decided to go their office, Natasha and Shirin gave us a promise that they will call but until now we are still waiting for their call, it's already almost 3 months. And honestly, it's really hard to reach them, most of the time they will not answer your call. We really need the money so I'm still hoping that if we report it to the authority, they will give back the refund.

Hello

I bought hotel stay package from the company with Aed 5000 for 21 days stay

While giving the package they promised lot and quick service and now whenever I ask them for book hotel, they are saying not available or giving me cheap type hotel

Now they stopped replying to my emails and common answer we r checking and it's not happening

I m complain in consumer court but not worked out

Please take action

Regards

Sunny
[protected]

We paid 6000dhs for a package in which they have said refund possible anytime. Now when we asked for a refund, they refused to pay our amount. so we asked for a Georgia trip for the 6000dhs, so the company is asking extra 2000dhs for the trip which is a comparatively huge amount. Fake promises were given by the company. And also they are charging a huge amount for the trip we enquired for. Please take serious action about these services and take necessary action against this company. Kindly help us to get refund of our paid amount

We paid 6000dhs for a package in which they have said refund possible anytime. Now when we asked for refund, they refused to pay our amount. so we asked for a Georgia trip for the 6000dhs, so the company is asking extra 2000dhs for the trip which is comparatively huge amount. Fake promises were given by the company. And also they are charging a huge amount for the trip we enquired for. Please take serious action about these services and take necessary action against this company.

Worst travel agency I have encountered. To think that I paid 15, 000 AED for their services/package. I would expect paying this much would have an efficient customer service response but I've been chasing them for weeks now to use the package to korea but all i get was "will update you". To those who where scammed by this company let us take action and complain.

Me and my wife was invited to collect the voucher and gold coin which was selected in the draw. When we went there they made so much of fake promises and make as to join as a paid member in reliance hub. Unfortunately we believed them and paid aed 15000 by credit card. Once I reach home I googled about the company. Rewiwes about the company that much bad. Very next day I went to their head office to cancel the membership. The feedback I got from the customercare department is so worse and painful. I need the cash back. Still I didn't get the correct clarification from there side. I need the money back.

My sister purchased a family packaged an paid 11k aed last year. Last month they emailed the company that they want to use the package and booked a trip to singapore supposedly on sept 2. My sister, kept on contacting them, even going to their office to facilitate their trip. But natasha their agent didn't booked it. She just kept on saying that the management is processing your request, blah blahh blaahh. Until the supposed date of their departure no confirmation ticket and hotel booking was made. I was really upset because they already traveled in the philippines with 2children. Finally they booked the plane ticket on the next day, but to their dismay, there ticket doesn't include meal, when in fact it is in the contract package. And when they reached singapore, the hotel is not allowing them to check in because it was not paid, now they're outside the hotel with there 2 children and cannot go back to the hotel because it was not paid by this company and they don't have extra money anymore. I'm really worried. I really need advise on what to do about this company. They are scammer and fraud. They should pay what they did for every person they swindle.

I have been chasing reliance hub services from last 2 and half months for the refund, but until now there has been no positive response from there end. Mr.Farhan has stopped recieving my calls and replying to emails also there landline number there is no one receving at the other end. I have paid 3000 aed was promised refund after 45 days, as of now there is just fake promises. Kindly refund the money back as i m in need for my wife's treatment. Fear GOD atleast.

I would like to warn you guys, they are really fraud, they cheated me by offering a trip. I have paid my full amount in october 2018, based on their confirmation I took visa for my family, after getting the visa that they did not give the air ticket and hotel accommodation as per the contract. They simply withdraw the contract. And till now I am behind them to get my money back.
Be careful before you shake hand with them.