Several months ago, along with our new Rogers WiFi, we received a remote control device (photo below), with the marking inside, XR15v2.
I am writing to tell you that this device is among the most difficult to navigate, generally useless pieces of technology imaginable.
Without referring to specific problematic aspects, allow me to say that anyone who has attempted to use this device will undoubtedly agree with this assessment. The product is rubbish.
Desired outcome: Another, easy to use remote control device.
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This complaint has been resolved automatically due to user's inactivity.