Roman's Pizza’s earns a 1.1-star rating from 334 reviews, showing that the majority of customers are dissatisfied with dining experience.
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Product
GOOD MORNING
Yesterday i ordered pizza pies and a small pizza
I am.very upset this is third time my order was not right and it is no.use calling the store.Also the pizzas.was ice ice cold.U know.debonairs pizza even if you late to collect, they have warmers and when you.open box.it is still hot .Not with romans, i.love the pizzas and more over it is affordable.P lease can you.look into this matter urgently
The Romans pizza store in question is in Boksburg.One is going to.lose a lot of cuatomers through this Can you use [protected]@caxton.co.za to contact me...( Caxton Newspapers Boksburg )
Shop 3, East Rand Junction Cnr Rietfontein and, Dayan Rd, Dayanglen Boksburg 1459
Contact Evi/ Evalina
Regards
Barsh
[protected]
[protected]
Pizza
We ordered a ham pizza at Romans Pizza Arcadia and we got a cockroach under in the base of the pizza. We have ordered there many times and this is the first time we have had a problem. This is against health regulations and we will be reporting this to the health inspectors. Can this problem please be resolved.
Regards
Nora ([protected])
Desired outcome: A new pizza
Hi we order one pizza he charge us 2 pizza and saleman and manger both r crock they even give us wrong change nd not bad service
Hi we order one pizza he charge us 2 pizza and saleman and manger both r crock they even give us wrong change nd not bad service
Desired outcome: Bad
Bad service at Romans pizza Randfontein
Yesterday i was given wrong order and they said i should wait for them to correct it i went home because it was already late had to eat bread now today when I came to collect the same pizza they gave me raw pizza now i have to cook as i did not prepare anything because I thought I'd be eating pizza. Roman pizza in randfontein has bad service. Please correct this asp.
Katleho
[protected]
Bad service
I was at romans pizza showgate Bloemfontein, the cashier's refused to call out orders when they are ready they said we should come to them and ask them if our orders are ready...this was the first...is it really supposed to be like that?
Because I stood there waiting for my order to be called out in the mean time it was long time ready...
Bad service
Pretoria cbd your services are very poor and your staff are rude with the customers please check that out not good I've ordered a pizza at 18:03 and still waiting for service maloy one of your cashiers many people got their orders before me that ordered after me and your staff is not professional at all
Desired outcome: Please treat your customers with dignity
Krugeedorp romance Pizza lady called eve, she was rude to me and others without any regret s
I greet the lady she kept quiet and I repeated just kept quiet again and i said to her am greeting u she just look at me she never responded until she said what do u want, I was shocked and after that she shouting at the customer her name is eve from krugeedorp
Late delivery
I'm really disappointed in Roman's Pizza i ordered pizza the said 35 min but received it only after a hour and it's not even hot anymore
Pizza topping
Good Day, I called Romans Industria at 16:29 t o place an order for the R99 special. I ordered x1 Margarita, x1 chicken, x1 russian and x1 mince. I requested extra toppings for the russian to be pineapple and the mince extra topping was jalepeno. When I was ready to serve supper to my dismay there were no toppings but I was charged for it. Because of...
Read full review of Roman's PizzaSeafood pizza
I purchased a large seafood pizza from roman's pizza phoenix plaza today 22/01/2021 at 19h45 order 456 I waited 25 mins for the order and I was eagerly awaiting a delicious meal when I got home however to my surprise I received a pizza with raw shrimp and calamari and a bitter herb of sum kind dusted all over the pizza. This is truly disappointing we spend our money expecting quality and the assurance that our food will be prepared in a manner that represents the franchise. A total dissapointment.
Desired outcome: I would like for this branch to be looked at and take more pride in their jobs we work hard for our money and can't just throw food away due to their negligence.
Wrong product served
Dear Roman's Pizza
Please can I lay a complain about Roman's Pizza at Meiniger Road, Nelson Mandela Drive, Shop 2 Shoprite Centre, Modimolle, 0510, South Africa
I ordered Tomato base, ham & mushroom. They decided to serve me Tomato base, ham & pineapple.
Unfortunately I lost the receipt. My order was number 102.
I made a mistake of not checking before I leave the store.
I want my refund.
Desired outcome: Refund
Rude cashier
I was on my way to Romans Pizza Fordsburg and only when I arrived at the gate I realised I forgot my mask I had a top which had a long collar which covered my nose I went to order and the cashier kindly said no mask no entry as I was about to tell her that I forgot my mask another cashier who was indian just came and screamed at me as if I was talking to him and started screaming at me and said get out no one will help you we won't listen to your stories get out
I feel displeased about how I was treated he could have kindly said ma'am please leave we can't help you without a mask
Desired outcome: Treat customers kindly
Seafood pizza
We were at romans in vanderbijlpark yesterday the 22/12/2020 at 18h14 to buy that special 2 large pizza and a 1.5liter coke for r159.90 we took seafood and bbq spareribs and mushrooms and when we got home we were busy eating to find out the calamari on the pizza is raw now me and my hubby are sick of that this morning. We even waited till 19h15 for the pizza.
Read full review of Roman's Pizza and 1 commentBacon avo feta pizza
I just bought a bacon avocado feta pizza from Romans Somerset West - Main Road. The avocado was black. This is totally unacceptable quality and inedible. This product should have been checked in store and not been allowed to go out to a customer. Please get back to me asap in this regards. My name is Neil Breebaart. Contact nr. [protected]
Date 22 Dec. 2020
17:07
Bad service
Very unhappy about the service we received at roman's pizza 74 gareth roberts ave, cashan, rustenburg, 0300. We walked in 19:50 pm 20/12/2020 2nd in line 19:52 pm I paid for the pizzas I ordered at katlego kole, order number 142. So 20 minutes pass and I went to see if it's ready yet, no is not ready yet he said, in 15 min then I go back again because all...
Read full review of Roman's Pizza2 pizzas I bought for me and my colleague
Hi I bought 2 pizzas that were absolutely raw and doughy and gave us stomach cramps as we at aome of it qnd the tops because we could not go out again as our lumch time was over, I could qlso not go spend peteol again to collect and rake back... This is the 2nd time im so so cross as things r expensive and times r tough to get this in return. I would like replacements at no inconvenience caused... The video and pictures attached say it all... Excluding the terrible taste and gross looking and that it was offputting we had stomach ache!
Food Service
I ordered with Mr D the Romana Chicken Pasta from the Lenasia branch. Firstly it was extremely dry and tasteless apparently supposed to be creamy chicken. Secondly I found a piece of hair baked in my pasta. We call the Manager and he says that they haven't added the sauce to it, so I asked for the Lasagne instead and the Manager advised that it wasn't a...
Garlic bread
Ordered the garlic bread before hand and went to collect only to find that its burnt. I had a look at the garlic bread when I left the store, just to realize when I got home that the burnt parts were covered at the bottom of the wrap
Bolognaise pizza
I just received my pizzas 1 bbq chickenlicious and 1 bolognaise large I asked for no jelepenos as iam alwrgic to it took it back the lady tells me they will take it off for me I can take it off myself I need a new pizza as I did not touch it uet but she just wants to remove it. I just wasted my money as no one else eat the pizza. I wasted my petrol and my money on the pizza. The lady was also rude after I took the pizza back
Read full review of Roman's PizzaPizza special
I ordered a romans pizza special R160 the large spare rib and mushroom and a bacon Supreme and when I arrived at home my little sister ate it cause she was really hungry and tasted that it was still raw I saw that it was really undercooked as u can see the dough is still raw and she is not feeling well from that slice and I personally feel I had to waste gas because I live a far distance and when I went back and they were closed I am situated in upington and I would like to get a refund/ a correction back.
Kind regards
Tamia Richards
[protected]
Roman's Pizza Reviews 0
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Overview of Roman's Pizza complaint handling
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Roman's Pizza Contacts
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Roman's Pizza emailsmandyc@romanspizza.com100%Confidence score: 100%Supportinfo@romanspizza.com100%Confidence score: 100%Supportcustomerservice@romanspizza.com100%Confidence score: 100%carls@romanspizza.com100%Confidence score: 100%evertk@romanspizza.com100%Confidence score: 100%ayandak@romanspizza.com100%Confidence score: 100%glynis@romanspizza.com100%Confidence score: 100%info@romanspizza.co.za99%Confidence score: 99%support
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Roman's Pizza address7 Bavaria Road, Louwlardia, Centurion, Gauteng, 0157, South Africa
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Roman's Pizza social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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