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I purchased a madina lounge suite from russells ladybrand in december 2008. I reported this matter in february 2009 and was told the lounge would be collected for repairs, that was done and instead it was badly damaged rather than to be repaired.
Now I want to exchange this suite and I am being told I was supposed to have reported this within 7 days but in th econtract there is no clause that says such.
Please help me deal with this because I don't want this lounge suite anymore..
The complaint has been investigated and resolved to the customer’s satisfaction.
Is that not false information? The 27th is a public holiday but read the poster carefully. It's even written in bold.
Leave me with the numbers of the manager of the head office. It says a lot about him/her.
I also filed a complained i have the reference number
I applied for credit 3 months ago and i lost my job so i cancelled my credit aplication but i did already paid the deposit of R600 so i asked the manager branda for refund as i never received the product which is a labtop but i am waiting 3 months for refund of my hard earned cash i keep getting excuses from the manager
I applied for credit 3 months ago and i lost my job so i cancelled my credit aplication but i did already paid the deposit of R600 so i asked the manager branda for refund as i never received the product which is a labtop but i am waiting 3 months for refund of my hard earned cash i keep getting excuses from the manager
I went to buy itams on account and they told me 3 days I will.have my money and its now 18 days and still no money in so please can someone help me with this its not right thanks
My name is Grace Niemack.Special Order [protected] - 6831727.I am waiting for 6 weeks for a bed I ordered.Why is it taking so long.I need a refund so I can buy a bed from another company.Can you please tell them to refund me because they do not want to deliver the bed they promised.
I’m Sphamandla Mapa, I brought a fridge, Sofa and a sound bar on account, I signed for delivery last week and I was promised to get my delivery before the 25th of this month but I have yet not received my delivery. Please assist
My fridge its not working stil new bought it last year december im still paying it.its hot from the behind n doesn't give cold inside it also lights
Hi! I am your customer what my consent is that I bought a new bed Edblo at your branch at IXopo. So now what I found out is that the old brand Edblo is changed this is not the Edblo that I was looking.
So now I need this bed to be changed I received it on Tuesday it's less than 7 days for do complain. I need this problem to be solve soon please.
I will recommend Klerksdorp Russells to anyone who wants a quality stylish furniture and you can get the best service ever..
I will definitely recommend Russels in Klerksdorp if you need or want to buy furniture or something else. The service you get is excellent, friendly and very quick