CB Furniture Stores Russells Poor service and rudeness from management

Russells review: Poor service and rudeness from management

Jabulani 83 of ZA

Jan 24, 2020 12:22 am EST

Verified customer

My wife purchased a bed on lay bye. When completed the payment on the 28/12/2019 she didn't get the item. They told her to be patient. After a week she went there still there was nothing. We asked them to refund or look for the bed from another branch after not finding the bed they said they are asking for more time. We went there again there was nothing so asked for our money which they said they want a bank statement in order for them to process the money. We gave them but up to now we received nothing. Now when we call they don't pick up our calls

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Russells phone numbers

+27 800 110 775
+27 800 110 775

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Russells emails

russellscustomercare@jdg.co.za

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Russells address

27 Stiemens St, Braamfontein, Gauteng, 2001, South Africa

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