Safeco just cancelled my homeowner's insurance. I have been insured with Safeco for about 4 years, only filed one claim when my power went out for 4 days, and due to the deductible, Safeco paid me zero. Safeco hired a company to go around to houses and look for problems. My home is beautiful, has a really good roof, it looks beautiful, there are NO problems. Every person who comes out to the house to try and find things to sell me on, tells me the paint and roof looks great. I just put in new landscaping, new plumbing, I have spent about $130,000 on upgrades and home repairs. Safeco could only say that there is some moss on one tiny part of the roof and they lied that there is a tree touching the roof. 1) the camphor tree is gone, I had it taken down. 2) prior to my having the tree removed, I had it trimmed back 3 times in the 4 years I have owned the house. The camphor tree was NOT touching the roof. Safeco had NO reason to cancel my policy, and what they are doing is due to all of the trees falling in Sacramento from the high wind storms, they are cancelling a lot of people who live in Sacramento, so they hired a company to come out and lie and lie that there are reasons for them to cancel my policy. As a landscaper and gardener, no one one earth can make claim my property is not in steller condition. So they lied that a tree which is no longer here, which I had trimmed back 3 separate times was touching the roof. This company is doing criminal behaviors by doing this to people. They are not a good company in that they never sent me my bills, so I would have to look it up online and if I forgot, they list the bill online with fees for late payment. I contact my contact person and they never got back to me, and admitted it later when I brought it up. They raised their rates due to wildfires in CA and now hired a company to do inspections to cancel people out due to the massive storms knocking trees down. I have NO big trees at all on my property. They are looking at the property above mine that has 2 redwood trees, and that is why they cancelled my policy. I take great offense knowing I planted rose gardens here, had drought tolerant landscape put in, had the camphor tree taken out, have NO big trees at all anywhere on the property and these con artists cancelled my policy by lying, just flat out lying. The lady who came out here and looked around my house said how nice the house looks, how great the grounds look and then wrote up a phony report and I get my insurance cancelled. These people are crooks.
Desired outcome: Reinstate me as they are LYING. A home inspector inspected this house and put in writing the roof is good for at least ten more years. I just had another inspection done by Open Door and again, they found NO issues.
Confidential Information Hidden: This section contains confidential information visible to verified SafeCo representatives only. If you are affiliated with SafeCo, please claim your business to access these details.