Sappington Pro Outdoor’s earns a 1.0-star rating from 6 reviews, showing that the majority of outdoor enthusiasts are dissatisfied with their equipment and services.
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for Polaris and should be able to service all Polaris vehicles
for Polaris and should be able to service all Polaris vehicles. The owner's attitude towards customers is unacceptable and it reflects poorly on the business as a whole.
Additionally, the website for Sappington Pro Outdoor is difficult to navigate. It lacks clear organization and important information is hard to find. It would be beneficial if they could improve the user experience and make it easier for customers to find what they are looking for.
On a positive note, the selection of outdoor equipment at Sappington Pro Outdoor is impressive. They offer a wide range of products for various outdoor activities. Whether you're in need of lawn care equipment or hunting gear, they have you covered. The salesperson, Justin, is knowledgeable about the products and provides excellent assistance in finding the right equipment for your needs.
However, the pricing at Sappington Pro Outdoor is quite high compared to other similar stores in the area. It would be beneficial if they could offer more competitive prices to attract more customers. Additionally, the customer service from the owner needs significant improvement. Rude and harassing behavior should never be tolerated in a business setting.
In conclusion, while Sappington Pro Outdoor has a great salesperson and a wide selection of outdoor equipment, the rude and harassing behavior of the owner, as well as the high prices and difficult website navigation, are significant drawbacks. It is important for the owner to address these issues in order to provide a better overall experience for customers.
Save yourself the trouble and avoid dealing with this company
Save yourself the trouble and avoid dealing with this company. They're really difficult to work with. It's alright when you're buying something, but if you need service or a part, it's a big hassle. I should've checked the reviews before buying from here.
Sappington Pro Outdoor Complaints 4
I made a contract with Sappington Pro Outdoor in May to purchase a side by side
I made a contract with Sappington Pro Outdoor in May to purchase a side by side. I paid the full amount for the side by side as well as the accessories, and I have the receipts to prove it. However, after about a week, the owner informed us that there was a mistake with the rebate and now we owe an additional $1600. He provided a different invoice number for this amount.
To make matters worse, when our accessories arrived, the owner tried to prevent us from taking our side by side and even resorted to calling us names. He also stated that he would not honor our warranty and refused to provide any servicing for the vehicle.
Sappington didn't even bother to let me know that my mower repair part was still under warranty until I faced another issue with the mower and
Sappington didn't even bother to let me know that my mower repair part was still under warranty until I faced another issue with the mower and got charged too much for the repair. They charged me $401.46 to install an external part of the motor, which I was told would be covered by the warranty. The part itself, which was actually under warranty, cost $116.87 plus the installation fee. I spoke to the mechanic, who mentioned that he hadn't been working there for very long, but he could tell what the problem was based on the issues with the mower.
We bought a 2020 Polaris RZR Pro XP Ultimate from Sappingtons on May 30th
We bought a 2020 Polaris RZR Pro XP Ultimate from Sappingtons on May 30th. When we got home and checked it out, we noticed some issues. There were screws and clips missing, the seat belts were twisted, and the front speaker on the passenger side had damaged or missing screws. Also, the switch for the accent lights was cut into the dash instead of being installed in the provided switch panel. We decided to take it back to Sappingtons for recalls, but unfortunately, we were disappointed with the service. However, the owner reached out to us and assured us that they would fix everything. So, we took our RZR back to them and asked them to install interior lights, a secondary battery with an isolator, and put in the missing screws. But when we inspected their work, we found three unnecessary holes drilled into a cover plate behind the rear seats. They also cut out and removed another section of our dash near the front speaker. Additionally, the extra battery had an exposed bare wire, and they didn't install an isolator as requested. To make matters worse, they told us that they didn't want customers like us who paid $34,000 in cash.
Is Sappington Pro Outdoor Legit?
Sappington Pro Outdoor earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Sappington Pro Outdoor. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Sappington Pro Outdoor's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Sappingtonprooutdoor.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Sappingtonprooutdoor.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The sappingtonprooutdoor.com may offer a niche product or service that is only of interest to a smaller audience.
- Sappington Pro Outdoor protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- If you purchased a website from Sappington Pro Outdoor that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
I ordered a transmission from Sappington Pro Outdoor on October 14th for my side by side
I ordered a transmission from Sappington Pro Outdoor on October 14th for my side by side. I drove for 2 hours to pick it up. However, when I gave it to the person working on my bike, I realized that they had given me the wrong transmission. At first, I didn't think it was a big deal. I asked if they could arrange for me to ship it back or have someone pick it up because it was difficult for me to go back there due to my work hours.
After some discussion, we discovered that the correct transmission would actually cost an additional $1000. At this point, I decided that I just wanted to return it. Unfortunately, this turned into a three-week ordeal. I asked if they would allow me to ship it back or have someone pick it up, but I was met with frustration. By the end of it all, I was very frustrated myself. I spoke with the manager, who informed me that I would have to drive down there to return it. So, I did just that.
When I returned the transmission, they informed me that they would be charging me $103 for shipping. They also mentioned a 20% restocking fee because they claimed I had been "rude" to the manager. Eventually, they decided not to charge me the restocking fee, but they insisted on the shipping charge. I believe this is unfair since it was their mistake in the first place. Additionally, I wasted $75 in gas for both trips. I contacted Polaris directly, and they informed me that it was the store's decision to charge me, not theirs. The store had tried to shift the blame onto Polaris. I want the $103 charge to be refunded to me.
About Sappington Pro Outdoor
One of the key factors that sets Sappington Pro Outdoor apart from its competitors is its extensive range of services. Whether you are in need of landscaping, lawn care, irrigation, or outdoor lighting, Sappington Pro Outdoor has got you covered. Their comprehensive service offerings ensure that customers can rely on them for all their outdoor projects, big or small.
What truly sets Sappington Pro Outdoor apart is their unwavering dedication to customer satisfaction. They understand that every customer has unique requirements and preferences, and they go above and beyond to tailor their services accordingly. The team at Sappington Pro Outdoor takes the time to listen to their customers, understand their vision, and provide personalized solutions that exceed expectations.
In addition to their exceptional service, Sappington Pro Outdoor also prides itself on using the highest quality materials and equipment. They believe that using top-of-the-line products is essential to achieving outstanding results and ensuring the longevity of their work. By combining their expertise with premium materials, Sappington Pro Outdoor consistently delivers exceptional outdoor solutions that stand the test of time.
Another aspect that sets Sappington Pro Outdoor apart is their commitment to staying up-to-date with the latest industry trends and techniques. They continuously invest in training and development for their team members, ensuring that they are equipped with the knowledge and skills necessary to provide cutting-edge solutions. This dedication to staying ahead of the curve allows Sappington Pro Outdoor to offer innovative and modern outdoor services that meet the evolving needs of their customers.
Furthermore, Sappington Pro Outdoor prides itself on its professionalism and reliability. They understand the importance of timely and efficient service delivery, and they strive to complete every project on schedule and within budget. Their team of experts works diligently to ensure that every aspect of the project is handled with the utmost care and attention to detail, resulting in exceptional outcomes that leave customers satisfied.
With a strong track record of successful projects and a commitment to excellence, Sappington Pro Outdoor is the go-to choice for all your outdoor needs. From landscaping to lawn care, irrigation to outdoor lighting, they have the expertise and resources to transform your outdoor space into a stunning and functional oasis. Trust Sappington Pro Outdoor to deliver exceptional results that will enhance the beauty and value of your property.
Overview of Sappington Pro Outdoor complaint handling
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Sappington Pro Outdoor Contacts
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Sappington Pro Outdoor phone numbers+1 (573) 243-1975+1 (573) 243-1975Click up if you have successfully reached Sappington Pro Outdoor by calling +1 (573) 243-1975 phone number 0 0 users reported that they have successfully reached Sappington Pro Outdoor by calling +1 (573) 243-1975 phone number Click down if you have unsuccessfully reached Sappington Pro Outdoor by calling +1 (573) 243-1975 phone number 0 0 users reported that they have UNsuccessfully reached Sappington Pro Outdoor by calling +1 (573) 243-1975 phone number
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Sappington Pro Outdoor emailsscott@sappingtonprooutdoor.com94%Confidence score: 94%
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Sappington Pro Outdoor address4700 E. Jackson Blvd., Jackson, Missouri, 63755, United States
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Sappington Pro Outdoor social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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