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Facebook review: Didn't give my credit card number but being charge 88

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3:42 pm EDT
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I am trying to get in touch with someone on face book in referece to a discrepancy in my bank account, never gives my credit card number I don't know how they got it. All I get is a recording. I called this number [protected] telling me to go to c.facebook.com/credit and I am not getting through. If you can please call me at [protected] I am more than happy to discuss the issue. I want this problem to be resolve I though facebook was free and I don't know how I got charge and never gave my credit card.I need to talk to someone because I am being charge for something I know nothing about. Thank you and God bless through the blood of Jesus

Update by cloutilda
Mar 14, 2011 3:48 pm EDT

I do need to talk to a fb representaive where as I donot get charge for anything anymore

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

88 comments
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jayovelli
Texarkana, US
Jun 23, 2013 6:53 am EDT

I have da same problem didnt give fb cc number but some how has manage 2 take 50dllr from my acct: in den dey r given u sum number which doesnt let u contact dem im going 2 my bank 2 dispute dis charge in possibly local authorties

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sweey
Jul 29, 2013 8:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

someone better get hold of me as soon as possible [protected] been charge for stuffs i dont no about and i am planing to sue this company am serious its urgent please

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much
AF
Jul 29, 2013 8:59 am EDT

urgent please call me at [protected] got charge for things i dont no about need my money back on my account and i an willing to sue your company am serious

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sara echavarria
mathis, US
Aug 02, 2013 5:20 am EDT

i am being charged for something i didnt buy on facebook i have no facebook account and they have charged me a total of 138.00 on my bank card please email me on how to resolve this problem at echavarriasara@yahoo.com

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Dustin Bush
Clermont, US
Sep 15, 2013 3:04 pm EDT

Facebook you charged me 65.00 I never gave my credit card number to you I want this resolved ASAP now I'm in the negative my name is Dustin my number [protected]

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Anne A. Pierce
Lancaster, US
Sep 23, 2013 4:56 pm EDT

I am a FB member and I recently noticed a $4.85 charge on my bank statement. I have never ordered anything or joined anything - and I want to know why I am being charged - ALSO I never gave my credit card number to FB. I wan this charged removed and I also want to know why I was charged in the first place.
anneap0717@msn.com

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julio neil maldonado
Grand Junction, US
Oct 30, 2013 11:33 am EDT

i been charged whit thins i never authorized facebook to charge my debit card if you can please anwer please ...my gmail is Jmaldo2010@gmail.com thanks

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Gladys martin
South richmond hills, US
Apr 27, 2015 7:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am playing bubbles iq under my Facebook account glad_is_me@yahoo ...this is the second time this has happened..I reached a total of 4200 .. 5 minutes ago...Gave me the medal but it did not register my points

  1. Facebook Contacts

  2. Facebook phone numbers
    +1 (650) 543-4800
    +1 (650) 543-4800
    Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 77 77 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 176 176 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
  3. Facebook address
    1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
  4. Facebook social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 04, 2024
Facebook Category
Facebook is ranked 2 among 45 companies in the Websites category