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Shari's Berries / Berries.com

Shari's Berries / Berries.com review: ridiculous shipping charges 7

L
Author of the review
6:36 pm EDT
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I'm so disappointed in this company right now. I tried to order gourmet chocolate dipped strawberries as well as a box of chocolates. I have used Shari's Berries in the past to give out for corporate gifts at the end of the year, and my company has also encouraged friends to send Shari's Berries as corporate gifts. But after adding $87 worth of merchandise to my cart, I am baffled at the $57 in shipping, when I want to ship my items to the same delivery address on a non-holiday weekday. Shame on Shari's Berries for such a horrible shipping policy as well as what seems like an intentionally cumbersome ordering process where the shipping charges aren't apparent until multiple time-consuming steps have been completed.

Update by Loginname
May 06, 2016 3:53 am EDT

If the two items are going to one address, it's the same truck. In the same box. With the same cold packs. I'm not complaining about the charges. It's the duplicate charges. It's the $10 extra for a Monday delivery. And the $5 for rush shipping when I clearly had standard shipping selected. No other website conceals these charges until so late in the checkout process.

7 comments
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Wine Is Good
Wine Is Good
US
May 05, 2016 8:17 pm EDT

Here is a coupon code link for you. http://www.retailmenot.com/view/berries.com

Merchandise price has zero to do with how much packing and shipping is. I can sell a bowling ball for a dollar. I can't ship it for that. You are talking about food that must be shipped specifically to maintain freshness and edibility. It does not get tossed in a box and dropped off at the post office. Most of that stuff gets shipped packed in dry ice and trucked to the deliverer. That costs. Use the coupon code to save money and start thinking about WHAT you are buying when comparing shipping charges.

Wine Is Good
Wine Is Good
US
May 06, 2016 6:53 am EDT

They hide nothing. Their website has their charges posted where everyone can see them. And you are welcome for the coupon code.

Delivery Details
All orders are shipped Express Delivery to ensure freshness. Each step of the delivery process is carefully examined to make sure we’re delivering the highest quality gifts at a great value.

We calculate the appropriate shipping charges based on a number of factors, including time of year, delivery location, desired delivery date, product selection, and other factors.

The amounts below can be used as a general guide for delivery charges. Once we have all of the delivery information, we’ll calculate the actual charges and display them on the final page of the checkout process, so that you can fully review them before submitting your order.

Shipping Charges
Standard Delivery:
From $7.99 to $19.99
Care & Handling:
$2.99

Additional shipping charges:

Guaranteed May 8th Delivery:
From $14.99 to $19.99
Guaranteed May 6th Delivery:
From $4.99 to $9.99
Saturday Delivery:
From $4.99 to $19.99
Monday Delivery:
From $4.99 to $9.99
Rush Delivery:
From $4.99 to $14.99
Morning Delivery:
$14.99
Alaska/Hawaii Delivery:
$19.99

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Oshinsd
US
May 06, 2016 1:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I agree that the shipping costs for Shari's Berries are crazy. I don't know as of yet how the product is, but I ended up paying almost $59 for 6 strawberries. I sure hope they are worth it. CRAZY!

Wine Is Good
Wine Is Good
US
May 06, 2016 7:12 pm EDT

The shipping charges are stated up front on the website so there is no surprise or hidden charges.

R
R
reginald323
US
May 09, 2016 12:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Their berries are AWFUL!

S
S
Speak The Truth Now
US
May 04, 2017 2:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wine Is Good sounds like an undercover Shari's Berries CEO/stock holder or they are being paid to write these comments. You sound crazy and based off all the other reviews of this company there is no hiding behind shipping technicalities. I've been swayed to never buy from this company OR ProFlowers.

S
S
Speak The Truth Now
US
May 06, 2017 2:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of

It doesn't change how disgusting they are or their reviews. Consistently negative reviews speak louder than any glamourous marketing materials.

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    3715 Atherton Rd Ste 6, Rocklin, California, 95765-3722, United States
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    Nov 23, 2024
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Shari's Berries / Berries.com Category
Shari's Berries / Berries.com is ranked 4 among 34 companies in the Gifts category