I have just bought 2 air conditions 2 weeks ago. The agent (Haidar Murad company) made delays in installing these air conditions and after they installed them it seems that there is something wrong with these machines as it sends noisy sounds to the degree that we can't sleep as the sound is too high (even with soft mode). I have already contacted the agent company and they promised to come and check the problem but they didn't come and they deliberately ignore my calls. I have paid that money to enjoy the warm weather in winter as it is too cold in Jordan these days not to enjoy these very noisy sounds! So could you please help me with resolving the problem or at least returning these bad machines as I did not get the value of my money.