Shopper Discounts and Rewards review: Scam 137

Dear Julie:

I just read your post and want to give you an official response on behalf of our company. It's important to me that your concerns are addressed and that your issue is resolved. I'll be happy to assist you with your request for a cancellation and a refund. I'll send you a private message via this forum to confirm that this has been taken care of. In the meantime, if you have questions, you can contact me at mary@shopperdiscountsandrewards.co.uk.

Regards, Mary

I was reviewing my most recent bank statements and discovered monthly charges/withdrawals from my account to this company. I went back as far as January of 2009 and discovered that they have been withdrawing money every month! I never signed up for this and I do not know who they are. I have notified my bank to be on the lookout for these charges and to deny them immediately. I will be seeking reimbursement from them and wish for any assistance that is available.

Hello RosieSm:

I'm sorry you had difficulty with the email address I provided but I tested it today to confirm that it does work and I am receiving emails from other consumers to that email address. Please try my email address again, mary@shopperdiscountsandrewards.co.uk. Alternatively, you can contact our customer service team at customerservice@shopperdiscountsandrewards.co.uk.

Regards,
Mary

£10 was been taken from my current bank account on 26th. Juoy 2010 without autorisation. Please refund this immediately and cancel any apparent arrangement to take payments in future.
Mrs. Vera Lowe

Hello Vera:

I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. I will be happy to assist you with your request for a refund. I will send you a private email via this forum with details. In the meantime, please feel free to contact me directly at mary@shopperdiscountsandreward.co.uk. If you contact me directly, please reference this post.

Regards,
Mary

i recently purchased goods from a mail order company and a box came up to gain discount i clicked on and was told i would gain good discounts.it didnt include that a regulary payment of ten pounds a month would be deducted from my account each month.i have tried to cancel with the bank but have been told i must contact the company to cancel if i dont have any joy to go back to the bank and they will try to claim my money back.i think is a terrible thing to do to people to rob them of their own money when they are just using well know sights and companys and these people are abusing peoples good faith.

Hello wellies:

I just read your post and would very much like to provide you with detailed information about your membership. It’s important to us that your concerns are addressed and that your issue is resolved and it’s easier to do this if you contact us directly so we can find the details of your membership. This way we can help answer your specific queries. You can contact us by calling our customer service team on [protected] (this is a free phone). Alternatively, you can contact me directly at mary@shopperdiscountsandrewards.co.uk. If you contact me directly, please reference this post.

Regards,
Mary
Customer Service

hello, over the last few months i have noticed i am being charged £10 from a shopping discounts i dont know who this is and would like a full refund as think its a damn cheek, and to be taken off your records as wont be happy if this happens again, i look forward to hearing from you soon.
Regards,
Elena

Hello Elena:

I will be happy to assist you. I will send an email directly to your email address with details on fulfilling your request. In the meantime, if you have questions, you can contact me at mary@shopperdiscountsandrewards.co.uk.

Regards,
Mary

I believe that I have also been duped by this scam.
I paid for a flight from RyanAir in July 2010 & was offered the £15 cashback offer, which I accepted. I have had three monthly transactions of £10 taken from my bank account since then. I am shocked that this is possible with the on-line protection of transactions.
I am also disgusted that reputable companies like RyanAir allow such underhanded shafting of their customers by an unscrupulous third-party tag-on to their website. No doubt some fat-cat IT geeks are laughing at us whilst creaming money from thousands of accounts.
YOU ROTTEN NO GOOD GREEDY [censor].
I will be contacting my bank tomorrow & also the BBC Watchdog programme.

This company is taking money out of my account and is NOT authorized to do so. I want my money back!

I have also had money taken from shopperdiscounts.co.uk without me being aware I have signed up for something. My credit card company has said I need to get hold of them and tell them that I don't want to use their services (?) any more but I can't find anything for them and their website doesn't seem to work. Does anyone have an email address or telephone number that I can call. I can ill afford the £10 they keep taking with nothing coming back!

Thank you

Hello Anitaeb:

I just read your post and would very much like to provide you with detailed information about your membership. It’s important to us that your concerns are addressed and that your issue is resolved and it’s easier to do this if you contact us directly so we can find the details of your membership. This way we can help answer your specific queries. You can contact us by calling our customer service team on [protected] (this is a free phone). Alternatively, you can contact me directly at mary@shopperdiscountsandrewards.co.uk. If you contact me directly, please reference this post.

Regards,
Mary
Customer Service

I ordered some flowers on line with Interflora in Sept and there was a link for a 15 pound discount on your next order so I followed it and went through and printed the discount voucher and said yes to the e newsletter; there was no question about a 10 pound monthly debit from the card I'd used with Interflora. I have now 20 pounds taken off my card, Oct and Nov for something I did not knowingly sign up to. I spent ages on the site looking for a phone number, to no avail but then called the number on my credit card statement and got an automated voice message which allowed me to immediately cancel the charge - gave me all the details and a ref number. Seemed very efficient - let's see what happens in December! Lesson learnt !

FRAUD... just checked my statement... took 5 payments.. refunded only 1

This happened to me, I purchased tickets from ticketmaster and filled out a form on the site to recieve "money off vouchers". I discovered that SHOPPERDISCOUNTS.CO.UK have been taking £10 from my bank account for the last 3 months without my authorisation. I did not give my consent nor did I enter any bank details. I called SHOPPER DISCOUNTS on [protected] and selected option 3 to speak to an adviser. I explained that I was unhappy that they had taken this money form my account and would like a refund, dispite my anger I was polite to her and at first she said she would refund only 1 payment of £10 which was the most recent payment. I said this was not acceptable and that I would like the £30 they had taken from my account refunded and my subscription cancelled. She agreed to do this which I was shocked about after reading all the bad customer complaints . I asked for the ladys name and agents number. She also gave me a confirmation number for the refund and subscription cancellation. I have also recieved an email confirming this today. Shes said my refund will be recieved within the next 10 working days and will appear as 3 seperate payments of £10 to my account. I will check this and let everyone know. Good luck !

This happened to me! I ordered some tickets from ticketmaster and I noticed that £10 has been taken from my bank account from a company called SHOPPERDISCOUNTS for the last 3 months. I called SHOPPERDISCOUNTS.CO.UK on [protected] and selected option 3 to speak to an adviser. I explained to her that I didnt give my consent to these payments to be taken from my account nor did I fill out any bank details. Dispite being very annoyed I was polite to her and she said she could refund 1 payment of £10 to my account and cancel my subscription I said this wasnt acceptable and that I wanted the £30 back. She agreed which I was shocked about after reading other complaints with this company. I got her name, agent number and confirmation of the cancellation. She explained that my refund will be back in my account within the next 10 days on 3 seperate payments of £10. I have also recieved an email to confirm this . I will keep you posted on the outcome ! Good Luck !

Have now recieved my £30 back today from SHOPPERDISCOUNTS ! It took a week but i now plan to cancel my bank card just incase this happens again !

Unauthorised standing order set up without my knowledge or approval following transaction over internet. Reading through similar posts here it is clear that this is happening frequently - it's terrible that this is allowed to continue and so many people are out of pocket.

I bought a train ticket through The Trainline and was pleased to hear I would be entitled to £15 cashback if I made another booking with them within specified time. I booked another ticket not knowing that they had taken 2 payments of £10 from my bank account. I couldn't understand this, I hadn't as far as I was aware, I hadn't agreed to joining "their club". Telephoned them on [protected] and selected option 3, spoke to lady and told her I wanted my money back. She kept on insisting that I knew what I had signed up for, couldn't rattle her at all, she didn't seem surprised about my situation at all. She said she had cancelled my memebership and that money would be refunded in 7-10 days. Received email confirmation of cancellation number and intenetion to refund my account. Let's see!

I have been and thought I still was a member of Shopper Discounts and Rewards. When I tried to access my account today, I recieved a message stating that my membership had been cancelled. I was never notified of this action, and I would like to know why. I would also like my membership to be reinstated. Thank you for your attention to this matter.
Beverly Jones

I was conned into this scam 37 montsh ago after buying flowers through Interflora. It is easy to miss an £8.00 payment amongst many charges on a busy account statement, which I did. I eventually discovered I had to contact Shopperdiscounts to stop the subscription ( a disgrace in itself - shame on MBNA and VISA for allowing this company to use their platform when they know their M.O.) I got them to send me a copy of the original propostion internet page. It has a huge picture of a £10 discount voucher with your name, address and credit card details below it. The first paragraph also gives the impression that this is Interflora themselves who are making you this offer. Shopper Discounts' logo at the top of the paragraph has no reg trademark on it, so shopper discounts might easily be a description of an offer by Interflora, not a transaction with a separate company. If you do not read the whole page carefully, which I may not have done, it appears that you have to fill out the details to obtain your voucher offer. Look to one side or below and, in much smaller, in parts emboldened writing, the fact you will be charged £8.00 a month for this non-service, is explained. Of course, as the main suggestion of the page is a free voucher, they have you lulled, especially having just bought flowers for a loved one!
I contacted them. The woman on the phone stopped my 'subscription' and offered me 3 months payments back. I enquired how long this had been going on. The answer was a shock - 37 months. I said I was not happy but would provisionally accept the payments, took her name and said I would be seeking legal advice. I had an email within 10 minutes saying I would get all 37 payments back but pointing out to me that, in their opinion, it was clear that this was a subscription service and it was all there in the initial offer...which technically it was, in a fashion which I am sure the OFT and Trading Standards do not approve of, otherwise why else the immediate, unquibbled refund once I threatened legal action? In my experience, companies operating within the law and accepted trading standards do not easily part with money, especially 37 payments of £8.00.
I am no lawyer but I suspect this behaviour is sailing very close to the legal wind. I am ASTONISHED, that a comapny I would have previously had unquestioning faith in i.e. Interflora, would have anything to do with what is clearly a cleverly crafted scam that probably stays just the legal side of the criminal line. I have contacted them and they say they no longer deal with ShopperDiscounts...well great. BUT NOT GOOD ENOUGH INTERFLORA. TRUST GONE, my flowers bought elsewhere in future.
It's obvious advice but, unlike me on this occasion, READ EVERYTHING SCRUPULOUSLY CAREFULLY BEFORE GIVING ANYTHING INVOLVING YOUR DETAILS.Also, if you didn't solicit it, I would personally now avoid anything offered to me on-line. 'FREE' = BEWARE!

yes it also happened to me, back in early january i ordered some clothes from MandMdirect, via an email i got this £15 cashback offer on next purchase, so i cladly signed up for it, i did not see anything describing i would be paying a£10 monthly subscription fee.What a SCAMMMMMMM. Luckily there was only 1 debit of £10 from my account but i cancelled my card in fear as i have had card fraud before, nothing like this it was a worker in a shop that stole my details.So now i have to wait for a new debit card :( .Anyway i rang the [protected] after ringing MandMDirect and shopperdiscontsandrewards cancelled my membership and are refunding my account.I also recieved an email like others to confirm this.The thing is the Lady from MandMdirect said it had nothing to do with them and just gave me the number, but this was attatched to there outgoing EMAILS this should be stopped its ILEGAL .False advertiseing small print stuff!.will inform if i recieve the credit back see no-one else has posted to say they recieved there money back!

Avoid this company at all costs - they are underhand and dishonest and will charge you monthly fees without you knowing. I bought a ticket for Wizzair and was charged £10 per month thereafter. They claim to send you monthly emails about your 'account' but at no time since signing up were these received - but you can't argue because they simply say they have it on record. Do not even CONSIDER purchasing anything via this website - go elsewhere, they are a backyard operation and do nothing for the integrity of online shopping. They should be closed down or at the very least more honest in how they deal with consumers. Do yourself a favour and avoid this website.

What else would you expect from a company that operates from these premises: http://maps.google.co.uk/maps?f=q&source=s_q&hl=en&q=Tubs+Hill+House+North, +London+Rd, +Sevenoaks, +Kent+TN13+1BL, +United+Kingdom&sll=53.800651, -4.064941&sspn=20.488956, 39.506836&ie=UTF8&geocode=FV5pDgMd79ACAA&split=0&hq=&hnear=Tubs+Hill+House+North, +London+Rd, +Sevenoaks, +Kent+TN13+1BL, +United+Kingdom&ll=51.276084, 0.185126&spn=0.001319, 0.002411&z=19&layer=c&cbll=51.276086, 0.185128&panoid=E2qcvadcJkFJSIG6QN9G-A&cbp=12, 237.64, , 0, -21.83

Hello Pickles2011:

I just read your post and I would very much like to provide you with information on Shopper Discounts & Rewards and to be able to address the concerns you have raised. I strongly recommend that you visit our online member forum, http://bit.ly/gy87cg where you can ask a question directly to our Community Manager. They will be able to provide you with further information and I hope be able to resolve your issue. Alternatively, if you have a specific question regarding your credit card and membership I strongly recommend you contact me directly at mary@shopperdiscountsandrewards.co.uk. If you do contact me directly please reference this forum.

Regards,
Mary

Hello:

We want you to know that we’re here to help you. However, it’s difficult to do that in a public forum when we don’t know who each person is or the details of their membership. We can help you better and resolve your specific queries or concerns if you contact us directly. You can do so by visiting our own online member forum where we can answer your questions. You can find the forum here: http://bit.ly/gy87cg . Once on the site please post a question and our community manager will be able to respond to you directly. Alternatively, for more information about your specific membership you can contact me directly at mary@shopperdiscountsandrewards.co.uk. If you contact me directly, please reference this forum.

Regards,
Maryo

I signed up for "myshopperdiscount" via a solicited phone call, on Feb. 22. I was told I would be getting information about this in the mail in 7 to 10 days. As of March 15, I still have not received anything via mail. I just received my bank statement, where the $2.95 was charged. However, I was also charged an additional $2.95 for "myleisurediscount" on the same day, aswellas, another $1.00 charge for
"usmagazine". All these charges were done on the same day. I cancelled all of these online and only hope that everything is now back to no charges for next month. We'll see. I do know I'll never sign up for anything via a phone solicitaion again.

Anyone had any luck getting more than the token 6 month refund? I didn't realize that this had been going on for me for A YEAR and they sent me an affadavit. I'm not comfortable signing any legal documents over to the soulless scumsuckers.

My fiance was also duped by these rogues. We only got to know about it when we received a telephone call from his bank on a Sunday afternoon. They advised they had been notified by Police due to an ongoing card fraud investigation. Make of that what you will? Of course we were slightly dubious about the phone call. The bank advised to legitimise the call, my fiance should call in his branch on the Monday morning and all the details would be on his file. It was. In the meantime they cancelled his card and re-issued another.

They have been taking £10 per month from my credit card since last December

Unauthorised deduction of £10 from my credit card account

Hello Darburton:

I just read your post and I would very much like to provide you with information on Shopper Discounts & Rewards and to be able to address the concerns you have raised. I strongly recommend that you visit our online member forum, http://bit.ly/gy87cg where you can ask a question directly to our Community Manager. They will be able to provide you with further information and I hope be able to resolve your issue. Alternatively, if you have a specific question regarding your credit card and membership I strongly recommend you contact me directly at mary@shopperdiscountsandrewards.co.uk. If you do contact me directly please reference this forum.

Regards,
Maryo
Customer Service

I ordered a Pizza from my local Pizza Hut online and after I did so a screen popped up offering me £10.00 off of my next pizza if I filled out a questionnaire, which stupidly I did. I then found that my bank account has been debited with a £10.00 fee and they say that this will be done monthly. Whatever for. I don't want or need to pay for a service I can get for free and do every single week. I have emailed them but as far as I am concerned they are nothing but thieves. I guess I stupidly must have given them my bank details but I don't remember doing this. I did give Pizza Hut my debit card details and I guess this is how they have charged me.

Hello Patricia:

I just read your post and I would very much like to provide you with information on Shopper Discounts & Rewards and to be able to address the concerns you have raised. I will send you an email directly with more detailed information. In the meantime, please feel free to contact me at mary@shopperdiscountsandrewards.co.uk. I will be happy to assist you.

Regards,
Maryo
Customer Service

Hi Shopperdiscount.ccd has been debiting £10 from my account every month and I need to stop this. Can someone help? Will I get my money back.

Hello daveypo9

I just read your post and would very much like to assist you. However, I don't know who you are. Please contact our customer service team on [protected] (this is a free phone). Alternatively, you can contact me directly at mary@shopperdiscountsandrewards.co.uk. If you contact me directly, please reference this post. We will be happy to resolve your inquiry

Regards,
Maryo

Unauthorized removal of funds (£10.00) from my account on 08 Aug; Bank Reference [protected].

Hello Anthony:

I just read your post and would very much like to assist you. I've located your membership record and have sent you an email with details of your Shopper Discounts & Rewards membership history. Please don't hesistate to contact our customer service team on [protected] (this is a free phone). Alternatively, you can contact me directly at mary@shopperdiscountsandrewards.co.uk. If you contact me directly, please reference this post.

Regards,
Mary
Customer Service

I have just discovered that £10 per month has been going out of my bank account for at least 4 months

ever since I bought a megabus ticket on 27 of June for 4 times (27 of June, 27 of July, 26 of August, 26 of september.) Total is 40pound.

I think I signed for that during bought a megabus ticket. but I didn't know and That is not what i want.

I want to receive my money.

I didn't use any your service.

All I wanted to do was make an international phone call, some how this obnoxious telemarketer comes on the line and does not take NO for an answer. Cons me and now I can not get ahold of the company to tell them NO and do not charge my Visa! what is wrong with this picture!?