Menu
For Business Write a review File a complaint
Sims Custom Shop Customer Service Phone, Email, Contacts

Sims Custom Shop
Reviews and Complaints

www.simscustomshop.com

Learn how the rating is calculated

3.0 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Sims Custom Shop Complaints 2

ComplaintsBoard
V
5:32 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Sims Custom Shop has left an official reply on this complaint.

Sims Custom Shop Purchased a guitar

Purchased a guitar from www.simscustomshop.com and later changed my mind and decided to cancel my order. That was about two hours after I placed my order. I contacted them and asked was it still possible to cancel and their rep said yes of course. According to what their rep said my order was cancelled and I was promised a refund.
Time passed and there was no money! Contacted them but they ignored me and did not reply. Several weeks later I received the guitar. I have nothing else to add, you can see everything yourself.

Read full review of Sims Custom Shop
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
8:32 am EDT

Sims Custom Shop I didn't get guitar back and was sick of the promises

I will never again use the services of the company www.simscustomshop.com. I have sent my guitar for the repair to this company. 2 months later, the rep told me that it was almost done and promised to send it back to me. After another month I got an email, where the rep again provided some promises. It was terrible to wait and hear some blah-blah. I need my guitar back, so please maybe someone can help me.

Read full review of Sims Custom Shop
Hide full review

Is Sims Custom Shop Legit?

Sims Custom Shop earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Sims Custom Shop stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Sims Custom Shop's reputation as a trustworthy leader in their field. Customers can rely on Sims Custom Shop's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Sims Custom Shop. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Sims Custom Shop has claimed the domain name for simscustomshop.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Simscustomshop.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Simscustomshop.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Simscustomshop.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Sims Custom Shop.

However ComplaintsBoard has detected that:

  • Sims Custom Shop protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Sims Custom Shop has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

Sims Custom Shop Reviews 0

Looks like Sims Custom Shop has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Sims Custom Shop, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Sims Custom Shop complaint handling

Sims Custom Shop reviews first appeared on Complaints Board on Sep 3, 2015. The latest review Purchased a guitar was posted on Nov 10, 2016. The latest complaint Purchased a guitar was resolved on Nov 10, 2016. Sims Custom Shop has an average consumer rating of 3 stars from 2 reviews. Sims Custom Shop has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Sims Custom Shop Contacts

  2. Sims Custom Shop phone numbers
    +1 (423) 355-2437
    +1 (423) 355-2437
    Click up if you have successfully reached Sims Custom Shop by calling +1 (423) 355-2437 phone number 0 0 users reported that they have successfully reached Sims Custom Shop by calling +1 (423) 355-2437 phone number Click down if you have unsuccessfully reached Sims Custom Shop by calling +1 (423) 355-2437 phone number 0 0 users reported that they have UNsuccessfully reached Sims Custom Shop by calling +1 (423) 355-2437 phone number
    +1 (423) 499-4440
    +1 (423) 499-4440
    Click up if you have successfully reached Sims Custom Shop by calling +1 (423) 499-4440 phone number 0 0 users reported that they have successfully reached Sims Custom Shop by calling +1 (423) 499-4440 phone number Click down if you have unsuccessfully reached Sims Custom Shop by calling +1 (423) 499-4440 phone number 0 0 users reported that they have UNsuccessfully reached Sims Custom Shop by calling +1 (423) 499-4440 phone number
  3. Sims Custom Shop emails
  4. Sims Custom Shop address
    2288 Gunbarrel Road, Ste. 154, Chattanooga, Tennessee, 37421, United States
  5. Sims Custom Shop social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Sims Custom Shop Category
Sims Custom Shop is ranked 240 among 410 companies in the Mobile Phones category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.