Skype
Reviews and Complaints

I think the explanation was, our providers also connect to other providers and thus sometimes when we call and the other provider said "yes" that a connection has been made, your provider will start charging your account. Skype should credit those minutes back but the problem is, they don't have phone support and most of the time, email or chat isn't enough. This is the most common complaints about Skype and phone support is very important part of customer service.

This is the reason why I chose my current long distance provider, Onesuite.com, because aside from email support, they also have 24/7 live phone support. Their rates are cheap and call quality is good but Onesuite 24/7 phone support is the deal maker for me.

I have had unauthorised deductions from the US
( live in Australia) and presently trying to get a reimbursement from my bank.
It's a debit card...which has the first card now gone into credit?! My bank only recently informed me.
Fortunatley have another account from which I can access cash.
I did this so I had a backup account should this occurr...
The card with illegal deductions I keep for Internet stuff mainly; it's easier to find illegal deductions this way and only on that card.
There are cockroaches out there so be on guard!

I DID NOT AUTHORIZE MONEY FROM MY ACCOUNT FOR WHATEVER THIS COMPANY IS. I DON'T EVEN KNOW WHAT THEY ARE. I WANT MY 58.00 DOLLARS BACK IN MY ACCOUNT ASAP. OR BBB WILL BE HEARING FROM ME AND MY BANK AND THEY WILL GET YOU FOR FRAUD.

An unknown and unauthorized charge of $2.95 was carried out on my Bank Of America account on the 03/29/10.How do Iget my money refunded?

I have an unauthorised charged of $10.20 on 1/5/09 from my us bank (non pin) and another charge of $10.00 on 1/6/09.

On 11/19/2010, WWW.SKYPE.COM INTERNET withdrew $39.87 twice from my account with no authorization.

Did you file a complaint...maybe at BBB? Or FCC? Go to dslreports.com forum, I believe you will get some of the best advice on that forum.

I recently had two charges from Skype.com on my checking account. I have never even heard of the company so I definitely don't have an account with them. Luckily my bank reversed the charges but today I see another pending charge from Skype. As a result I am cancelling my debit card and another one is being issued. Once the pending charge post to my account, I have to file another claim with my bank. I also tried to find a number on Skype's website and was unable to do so.

I have had the same thing happen to me and Skype took some money out of my account also. I have tried and tried to find out a phone number so I can get in touch with someone. But I can't find a number or anything besides emailing them and that's useless. So if anyone knows the number to Skype please email me because this has got to stop.
Thanks Amanda
email address
asheets1@skybest.com

I found Skype awful too as a consumer. I have Premium and there is supposed support for that. A "Next" button to press after using the help but there is no "Next" button to arrange contact. Premium says unlimited access to all Landlines (without any exclusions other than fair use in their small print) but I couldn't call a 1300 land line number. They say somewhere they exclude non-geographic numbers (which you wouldn't have clue if the number you want to call is one of those- no informative description or online number checker such as also the numbers you can't call at all by Skype). They are also ridiculously easily accept money- without saying how do you wish to pay- to confirm the payment and no clear cut immediate confirmation of payment- any slight glitch could give them multiple payments. You need to keep logging in over and over- a real nuisance- no save details. After this month, I will only use them for free. I had to deal with another sucky company Quickflix urgently so I just put some credit in my account.

hey they need to fix login i put in my user or skype name in login and my pass $%^%^^%^*& it said it was wrong so i said forgot changed it to $%^&%^ it said wrong then it said that 3 more times and said too many times tommorow [censored]

I have suffered financially using Skype. They billed me excessive amounts and then whenever I attempted to make call they were always denied. After a long struggle on emails, most of them were never answered, I gave up. I am now using Gizmo. Excellent quality and no FU's so far.

I think skype just tries to scam US.

We invest money into skype (skype credit) or buy an subscription. Then our accoutns get blocked, meanwhile skype makes interest on all the money/credit people can't use up. So think of how much they make in interest!.
Also, if you buy an subscription and they block you here and there, its in effort for them to save money. Think of it, you buy a few moneys, but can use the subscription for a week, they save a lot/make a lot on all the users this happens to.
I cant figure why else our accounts get blocked. A lot of time they say another person access our accounts etc, but we know that is BS. No one has been in my email account, so why would they magically be in the skype account? I don't think skype security is that bad anyone gets in with little effort.
Every time my account gets blocked, I ask them why they keep giving me the same story. The customer service just act brain dead. I think most of the time the customer service has no clues what happens with the skype system so it takes them so long to reply. And there is so few of them. So, if our accounts get blocked, due to the small amount of customer service, only a few of the accounts get unblocked, leaving skype with a lot of money they scammed from people, and also saving money on customer service.
I find skype service is like 'take it or leave it, my way or no way'.
So many times I have been blocked for BS reasons, they know I am a good customer, and they could of easily offered me skype credit for waisting my time, but they never did that.
So far skype has made me loose a few seeks here and there, so maybe 3-4 weeks in total no service since december.
So I am unhappy with their constand blocking...
If this is how they treat good customrr, I wonder how they treat ordinary customers?
If you have not been blocked, count yourself lucky, enjoy the time while you can as I garantee skype will find a way to block you too...
My skype account is unblocked now. Took customer service 1 1/2 weeks to get back to me, up to 48 hours for a reply my ###!
I don't see how ebay could buy an company for over a billion, if aparently, they must only have 5 customer service represenative working for them WHat a micky mouse company. Does the office of this micky mouse company still reside in the basement or a small closet?
I use to recommend skype to all my friend and family and customer. ANd since I have a computer store I have a lot of customers. But do to skypes constand blocking me, and not providing me compensation in the way of skype credit for waisiting my time, I will now do my best do discourage people from using skype whenever I can. And since I have a website/review site, I will for sure post an article here and there about how bad skype is. Just put it this way, i just don't want other innocent people to go threw the same things I have gone threw. I always stand by the products I recommend to others. ANd how can I recommend something if it is a product/service thats bad? Customer service is a big part of a service. ANd skype really needs to get its act up together. billion dollar companies have no excuse for taking 1 - 2 weeks to reply a customer. And really no excuse for not having a phone number.
anyways I am happy my skype is back, but really unhappy skype sucks. Cheaper rates does not make up for bad service!

My skype account was supposed to reload when the credit balance falls below $2. Believe it or not, I still got more than $60 yesterday and out of the blue, skype just charged my paypal for $250. My blood pressure shot up knowing that there's little we can do considering their horrible customer support. Perhaps they have some liquidity problem and they are doing this in the guise of honest mistakes. For everyone out there, you must disable your auto-recharge. Or better do away with skype as much as you can.

My account was blocked too, Skype is the terrorist, i got 2 month unlimited plan., no reason given. blocked account. do not use skype. ebay is the horrible company i have ever seen.
very upset.

skype "blocks and bills". i paid for unlimited skype calling. skype blocked my account, then kept billing me. sending email to skype is useless, it takes skype 1 or 2 weeks to reply, and it is with boiler-plate answer. i am ok with skype blocking accounts or choosing their customers, but to continue billing on block account is wrong. where is our attorney general now?

BEWARE OF PAYPAL! It could get WORSE for you, as it has with others!

Paypal (owned by ebay) has amended it's user agreement and now allows Paypal at it "sole discretion" to withhold users funds for 21-180 days! Paypal has NO real arbitration process, allowing Paypal, iteself, to be judge, jury and executioner of your held funds!

You can thank ex-ebay CEO, Whitman and current ebay Inc. CEO, John Donahoe for a huge number of detrimental changes due to their "Disruptive Innovation" scheme against users of ebay Inc. (includes ebay, skype, Paypal, etc). To learn more about their plot against the users, search the internet for "eBay's Disruptive Innovation, How's that workin' for ya? — GenuineSeller".

While you're at it, please view the petition to remove Donahoe from ebay, by searching the internet for "Ebay Stockholders and Sellers Calling For Immediate Termination of John Donohoe CEO Petition" at petitiononline.

Learn what ebay's own employees are saying about the extremely poor upper management of ebay by going to glassdoor (dotcom).

ebay's discussion boards are being SEVERELY censored and users are being suspended and restricted for being HONEST on those boards, BUT if you search through the ebay discussions at "Seller Central", "The Soapbox", "Payapal" and "Feedback" posts and threads, you'll get a better understanding of what is REALLY happening to ebay and it has nothing to do with the economy. In fact, discount venues on other sites are all showing remarkable resilience to these trying times, as people search for more "Deals". They are no longer on ebay.

It is the 2nd time my Skype account has become inactivated and my credit inside has turned to 0. There is never a direct way I can raise my inquires. My suggestion to all users is stop using Skype as they will inactivate your account once you don't use it from 6 months. I credited it with my real money but they are acting like a thief. This company is not worth trusting.

be careful about unlimted world, it does not include all the new countries, u pay the same but don't get all the countries

correct address is : gnavicat@gmail.com

i need to hear people who have had problems with skype unlimted world, namely that they took a subscription a while back and that subscription has not been updated to new countries that came after on the list of free countries
please pm me on gnavigator@gmail.com
thank you,

Skype is dumb and the call quality isn't that great either. Their "Fair Usage Policy" is RIDICULOUS. If I make 100 calls and each call lasts 10 mins long on average, that's 1000 mins per day. That will break their 6 hour per day rule.

Technically and legally speaking, if you quote "UNLIMITED" it means unlimited with no limitation and no restriction. What good is "UNLIMITED" calls if you are LIMITED by the "Fair Usage Policy" ? This is just plain DUMB. It is like saying this: Eat, but don't eat. Turn Left, but don't turn left. Die, but don't die...

Plain an simple, Skype VoIP is dumb.

Skype's Customer Service is NON-EXISTENT. No person to talk to and no person to email to regarding the account and general inquiry and complaints. If this company does not have Customer Service, stay away from their business--Plain and Simple.

Be aware of Skype's false international call plans

I purchased the credit of US $ 20 fom Skype for international calls just a few days ago, and could hardly had called for US $ three, my account shows a balance of US $ 17 . Suddenly now i found that my account has been blocked and i can not make call anywhere. My balance of US $ 17+ still left unused in my account and Skype has blocked the account. It is not possible to contact the skype support, and they do not respond to your e mails.

It appears as Skype is an organized cyber crime, they are cheating money of innocent people on the name of different schemes, cheap calls, false unmilited world plans to lure the people.

Be aware befoere paying any money to skype, you may loose money and will be posting comments like me and many such others. Its a direct big cheating by Skype.

Dr. Anil Khari, M.D. - Kingston, Jamaica

I decided I wanted to save money and downloaded Skype. I decided to get the unlimited calling anywhere plan for 12.95 per month.
Gee, now I have to buy minutes. They don't tell you the truth up front. You find out as you go.
Well, ok I thought and I had already ordered when I place my order for the service a head set for 12.95.
I just got it in the mail. I opened the package to find that the cord is about 18" long!
I couldn't believe it. My computer is on the floor just like most computers are. I would need to be on my hands and knees to use the head-set!
I looked the web site and nowhere did I find it listed the distance of the cord.
I even rearranged my computer and cords so I could place my computer on a chair. Well, guess what it still is too short.
Twice my experience with this company has decieved me.
the head set is not a headset at all it has two ear pieces that you have to place in your ear and they are big ear pieces. Unbeleivable.
Cheap just doesn't describe the head set, I mean ear piece I think.
So, I have already looked for a phone number to call them. There isn't one. You have to email them your issue.
I am asking to be refunded for the head set and my paid month. wish me luck.

Because of an unspecified "technical glitch" my 12 month renewal fee was not applied properly to my online number and my phone service was cut off on September 21 in the middle of the busiest time for my seasonal ghost tour business. I was not notified in any way (except, of course that I continue to be billed, and to pay, for voicemail and call forwarding for the deactivated number)and I lost thousands of dollars worth of business when my customers couldn't reach me for a month. Once I was told about the problem (by a friend who was trying to make reservations and called my cell number), I got the number reactivated and the erroneous applied funds refunded, but got no satisfaction on my losses or explanation of why I wasn't notified. I am furious and will continue to post negative comments in every possible venue until something is done.

10th August: I discovered I could not enter my Skype account with my password. I found it strange and chatted with the Online Skype Agent. She verified my account and we both found out that my account was hacked by some Russians. She allowed me to change my password and gain access back into my account.

11th August: I was concerned as I was receiving more and more Russian messages providing more information on Skype User IDs. I found it rather strange and I realized that this might be the hacking ring leader/group that are collecting others' information. So I went to chat again with the Online Skype Agent and gave the agent all the messages I got. She acknowledged it. And BLAMED ME that I had not secured my account hence the hacking.

22nd August: Skype sent me an email to inform me my account was suspended and I will not issued any refund. I have a on-going phone plan with them, and they just charged into my credit card. I was beyond angry! Everytime I email them, they said I breached a policy called Paragraph 6.3 (c) -- "there has been unsolicited communications coming from your account."

No one understands that these hackers have gotten into my account and done all the unsolicited communications and I have to pay for their fraud?

I am the victim here. Skype refuses to issue any refund to me and terminated my account. Meaning, I am paying for a service I cannot use!

I just spent half hour chating with customer service trying to obtain a detailed ongoing balance of the usage in my account.
the rep gave all kinds of worthless information that did not answer my concerns.
The reason I started the call to Skype customer service was because I notice that the balance in my account seems to go down faster that what it should. And my going around with the Skype did not get me an answer. I had to extract it from her that "Skype does not provide an ongoing balance before and after each call. Obviously in that way I know exactly what I pay for the call.
Today I called Costa Rica and when I noticed a big deduction in my balance.
I called Skype customer service. According to what the rep said my call was .347 but the deduction was .697. When I inquiry she said that is because I made 3 calls. However when I look for the charges there was only one charge for .347 and my account was deducted .697
When I said I did that because the other person could not hear me ( which it happens practically every time I use Skype)
She argue that that was my internet. I responded that it could also be their system but didn't go anywhere. (again, every time Skype fails, I have to pay for. ( I am sure it is a common problem with Skype)

Also I had cancelled auto refill, but every time I did a refill myself, the system will put me in auto refill. That is not a good practice.
Somebody need to look into the way Skype is charging the customers.
I am including below a copy of the chat with the rSkype rep.

Hello,

Following our chat support session, here's a copy of our chat history.
1:29:05 AM oct127 oct127 begins session with: Payment methods (how to pay)
1:29:05 AM SYSTEM Presentation Script "Thank you for contacting Skype Customer Support" ended.
1:29:14 AM oct127 Hi,
1:29:32 AM You Hello! Welcome to Skype Live Support! My name is Ramona. How may I help you?
1:29:44 AM oct127 Seems to me that is getting increasingly expensive to use the phone service
1:30:08 AM oct127 Also I was not able to find a way to keep track of my ballnce
1:30:20 AM oct127 balance that is
1:31:38 AM oct127 I need an statement of my available balance every time I make a call
1:31:57 AM oct127 in that way I now exactly how much the call cost was
1:32:20 AM You I understand your concern with regard to account balance.
1:32:31 AM You I would be willing to help you with your concern.
1:32:35 AM You Before we go further, may I have your name and Skype username, please
1:32:42 AM oct127 thank you
1:32:53 AM oct127 oct127
1:32:56 AM oct127 Octavio Suarez
1:33:31 AM You Thank you.
1:34:17 AM You To check your avalaible balance, you can always sign in to the my account page and your balance also shows on the Skype application.
1:34:35 AM oct127 I know that.
1:34:44 AM oct127 I will explain again
1:35:20 AM oct127 I want to be able to see in a statement how much you deduct it for the call
1:35:42 AM You We're you able to check your call history?
1:35:55 AM You To view a detailed list of the calls you have made and how much they cost, sign in to your account: https://secure.skype.com/account/call-history
1:36:11 AM oct127 yes but that does not tell me how much you deduct it
1:36:43 AM You The total call charge per call to a number is what we deduct on your balance.
1:36:44 AM oct127 can you tell me how much was the last call I just made today to costa rica?
1:37:03 AM You Sure.
1:37:04 AM oct127 yes, were is it showing?
1:37:07 AM You Just a moment.
1:38:20 AM oct127 HOw much was my balance before I made the call and how much was after the call?
1:40:42 AM You The last call you made for calling mobile in Costa Rica is $0.347.
1:41:03 AM You That was made on Dec. 21, 2011./
1:41:14 AM oct127 thank you and how much was the balance in my account at that point
1:41:29 AM oct127 before and after
1:42:08 AM You Prior to Dec. 21, 2011 your account balance was $2.10.
1:42:41 AM oct127 thank you. Does that match tha deduction?
1:44:57 AM You After the call, your account balance top up for $10.00 leaving your account with a total of 11.400.
1:45:56 AM oct127 So that is a total of.70 right?
1:48:16 AM You Sorry for the confusion, your total call charges on Dec. 21, 2011 is 0.697.
1:49:26 AM oct127 so how are you telling me that the call was .347 when you are tellin me that the total charge was .697
1:52:34 AM You On your call records, you have made 3 calls to number [protected].
1:53:12 AM You First call - 0.175, second call - 0.175 and the last is 0.347.
1:53:23 AM oct127 I see, that is correct.The reason I had to do it. The other person could not hear me.
1:53:32 AM You A total of 0.697.
1:53:59 AM oct127 Which is another issue I have with your service. every time your service is flawed I have to pay for
1:54:18 AM You Please be reminded that your auto-recharge is enabled.
1:54:39 AM oct127 No it is not
1:54:46 AM You I would like to clarify that you have not been overcharged.
1:55:53 AM oct127 All I am asking is that I am able to see call by call how much was I charged. were do I go for that.
1:56:21 AM You Please check your My account page now and your order history.
1:56:47 AM You To view a detailed list of the calls you have made and how much they cost, sign in to your account: https://secure.skype.com/account/call-history
1:57:05 AM oct127 the histroy does not keep a balance of my account
1:58:01 AM You Your account balance is stated on the welcome page of your my account page and on the Skype application.
1:58:44 AM oct127 I know that I am talking about a detail statement of how much was deducted for every call.
1:58:56 AM oct127 were do I see that?
1:59:47 AM You Once you made a call, it automatically deduct to your balance and it is posted on Skype application beside your name.
2:00:29 AM oct127 were do you keep a recordof every deduction
2:00:50 AM You We have that on our end.
2:01:00 AM You You can alos check that on your account.
2:01:05 AM You **also
2:01:11 AM oct127 what is that please
2:01:30 AM You It is on the link I gave you.
2:01:41 AM oct127 would you guide me there so we can do it together
2:04:37 AM You Before you made a call, observe your current balance is $11.400.Now try to make a call and check the balance after.
2:06:08 AM oct127 I already said that twice. I want to see it in writing an ongoing balnce not befoe and after only.
2:06:22 AM You That option is not available.
2:06:46 AM You I will forward it to the development team so they can consider it on future releases.
2:07:53 AM oct127 Well you finally said it. That is not the way to do business. If you cannot send me a detail of my money deductions I will have to look into your business practices.
2:08:32 AM oct127 I am amzed that you don't have it .
2:09:42 AM You I apologize for the inconvenience this has caused on your end.
2:09:56 AM oct127 Also, If I recharge my account, it automatically sets me up as a auto recharge
2:10:33 AM oct127 I had to go there and change that after I did a refill this morning.
2:10:44 AM You All right.
2:10:45 AM You Is there anything else I can help you with today?
2:11:08 AM oct127 That is another practice that is not friendlly and very convenient to you
2:11:38 AM oct127 How do I get credit for the bad connections that you charge me for
2:12:21 AM You Record shows that you have successful calls.
2:12:38 AM oct127 yes, bad quality
2:12:59 AM oct127 I need it restart the call so the other person could hear me
2:13:12 AM You Please be reminded that calls are rounded up to the next minute: for example, a call lasting 00:35 minutes is rounded up to 1 minute.
2:13:30 AM oct127 what is you rpoint?
2:14:06 AM You Before making a call, ensure that you have stable internet connection and your audio/video settings is set up correctly.
2:15:02 AM oct127 mi internet was stable. It may be your internet
2:16:00 AM You We do not have control over your out going/incoming calls. If everything works fine on your end then the other might have the problem.
2:16:11 AM oct127 Obviously you didn't resolve my issues. And is not personal but your company policies.
2:16:29 AM oct127 I will follow up about this.
2:16:59 AM oct127 Can you send me a detail statement of mi usage and account balances
2:17:48 AM You We are unable to provide that since it is all listed on your call history.
2:18:23 AM oct127 can you send me a transcript of this chat?
2:18:30 AM You Sure.
2:18:41 AM oct127 thank you
2:18:49 AM You You can keep our session ID: 657020.
2:18:56 AM You You're welcome.
2:19:08 AM oct127 were do I go with that #
2:19:56 AM You You can keep that as your reference for our chat.
2:20:44 AM oct127 you are sending me the chat though?
2:20:49 AM You Yes.
2:21:05 AM oct127 rigth now?
2:21:06 AM You May I have your email address, please?
2:21:22 AM You I'll be sending it in a while.
2:21:29 AM oct127 octavio127@gmail.com
2:21:35 AM You Thank you.
2:21:41 AM oct127 thank you
2:21:44 AM You It's been a pleasure speaking with you today. Thank you for contacting Skype Live Support, have a great day.

We value your feedback. Please be aware that we will ask you a few questions after closing the chat window about your experience with us today.

Once you are ready please click on the "Exit" button.

Should you need more assistance, feel free to contact us again.

Best regards,

Ramona C.
Skype Customer Service

Get Live Chat Support.

Available now with a Premium Day Pass or Subscription.

Our specialist operators are ready to help you with anything you need.

Click here to find out more.

Please be cautious of any unsolicited emails claiming to be from us, requiring your account details and requesting urgent action. Patches and upgrades from Skype are only available at http://www.skype.com or from the Skype application itself – never anywhere else.

This electronic message contains information from Skype, which may be privileged or confidential and is intended for use only by the individual(s) or entity named above. Any disclosure, copying, distribution or use of the contents of this information by unauthorised person(s) is strictly prohibited. If you have received this electronic message in error, please delete it and notify me immediately, using the contact details above.

I was charged one fee of $20.81, and two fees of $13.87 each. All three transactions were done on Monday, Nov. 1, 2010. Now with $44.oo in NSF fees, my bank account is in the red. Along with a pending transaction for Nov. 5 with a deduction of $45.95 for some other crap I did not approve of.

I have had an Unlimited World subscription that I purchased in 2008 which included 3 Skype numbers, which I pay for quarterly. The current subscription only has one number attached, by my account still shows that 3 should be included with my plan. Back in May I noticed that 2 of my numbers had become deactivated. I contacted customer service, they said that they would give me vouchers for the 2 numbers and by the time I would have to renew in August the problem would be solved.

It was not. I had to contact customer service again who informed me that they could not reattach the numbers or provide vouchers since I had already been given vouchers. I had to ask several times to speak with a supervisor who said she would upgrade the complaint. I had to wait several days for an email, but received vouchers and a promise that it would be fixed by the time I had to renew in November.

It was not. For 2 months now the numbers have been inactive while they "work" on the issue. They promised me a 50E voucher over a month ago which I still have not received. I have had to spend over 20 hours in chat with customer service (I have logs to prove this) and I have been refused a supervisor (which is illegal). Now they have not given my vouchers, claiming their generator is broken. When I suggested they refund my purchases in the amount of 50E they did not respond.

The numbers will be going back into the system in 25 days. I have had these numbers for 7 years and have missed calls over the holidays from my family, calls from my boss, and from the head of my graduate program due to their negligence. They are charging me for a service they are refusing to provide.

I have asked them to deactivate a number I no longer use so I can reactivate one of the 2 numbers I do need, they referred me to a link that would require me to do the work myself and wait until the subscription ends, by which time I will lose my numbers.

It seems that the company is trying to force those of us with old accounts who have not cancelled or violated our terms and conditions who have better plans cancel them or purchase other services which would cost twice as much for the same products I currently hold a subscription for.

I do not believe a company as large as Skype, with the backing of a company like Microsoft who owns them, has not been able to solve a simple problem in 8 months, nor that they are incapable of providing refunds for products which are not working.

I need to keep these numbers until I am done with my program in August, so simply letting the matter be is not a problem. I need them to come up with a solution to fulfil their end of the contract.

1) I would like Skype to immediately detach the [protected] number from my account allowing me to reattach a number I actually need, 2) I would like Skype to immediately refund purchases in the amount of the 50E agreed upon by Martin S. on 12/27/2013 to my Skype credit, and 3) I would like a direct email address to someone in the team who knows about the case and has the authority to immediately respond with voucher codes or credit so I do not need to spend hours with the chat team and days waiting for emails each time I will need new vouchers to reactivate the numbers which are still detached. I will not, and should not have to, be doing through this every 3 months. I have a subscription promising unlimited world with 3 Skype numbers, with no mention of having to hound the company for months on end to receive the services I have paid for. I would simply like them to uphold their end of the contract.

BE WARNED
Skype 'Unlimited' plans restrict your calls to only 50 numbers per day! Businesses beware! They will start charging you the regular rate as soon as you hit this number. When asked why this is so, here's what Skype Technician Lori Dee O. told me: 

Lori Dee O.
Skype Manager is to be able to manage the usage of your members and not to actually use the subscription for business purposes.

Lori Dee O.
I completely understand how you feel about this. However, this has been implemented to ensure that Skype subscriptions are for personal use only and not for shared use.

SO WHAT IS THE PURPOSE OF THE SKYPE MANAGER PLAN THEN?
It's none other than to trick and rip off unassuming business owners who believe the meaning of the word 'Unlimited', and who click on skype's 'Business' menu because they think that this means there's something here for Businesses.

BE WARNED AND BEWARE. SKYPE IS A MASSIVE RIP OFF MERCHANT!

Transaction Type: Debit without PIN
Account: WAMU FREE CHECKING(TM) - 2528

Posting Date: 09/30/2009
Confirmation Number: 1090-930D-0MDG-12XY-XH
Amount: $ 10.00

Description: MC-WWW.SKYPE.COM INTERNET

Skype somehow managed to lock us out of our account, not allow us to retrieve voice mail, not receive phone calls. Horrible Service.

MC-WWW.SKYPE.COM INTERNET
Transaction Type: Debit without PIN
Account: WAMU FREE CHECKING(TM) - 2528
Posting Date: 09/30/2009
Amount: $10.00
Confirmation Number: 1090-930D-0MDG-97BL-W2

I subscribed for mobile callings and get mail confirmation that order had delivered.but when trying to call it fails by showing error like insufficient credit.my account:anshul.sharma955.i am pissed off.

The range of emojis are very poor, especially the lack of sloth emojis. Please can this be updated to improve the experience of Skype for myself and other users.

I am so

my name is prashant singh my contact no. is [protected] problem is my skype is recharged every month automatic from my credit card. iwant stop this auto credit