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Smart Communications

Smart Communications review: bal cut 21

S
Author of the review
7:16 pm EDT
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

I have not subscribed any value added service on my cell no. 8817785508but Reliance is deducting my balance.I have tried many time to unsubscribe but it did'nt happen, also my balance deducted again and again.IT IS OPEN LOOT BUY RELIANCE FROM MANY MANY CONUMERS...bipbipbip

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

21 comments
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zenthil
IN
Sep 07, 2009 6:25 am EDT

Hello,

My mobile stolen my home in chennai last 5th september morning... Model No is Nokia E71, IMEI no : [protected]... if u found this IMEI no and this mobile feels free call me [protected], I'm in chennai tamilnadu

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Viper007
US
Nov 08, 2010 11:21 am EST

Frank de Simone and SMART offered me spectacular returns for a meager $9, 000 investment. After more than 6 months, he has never fulfilled his promise and has continuously changed the business model. I requested a refund when offered and I have not seen a cent since. It has been 3 months and this guy Frank is nowhere to be seen. Don't ever trust what he promises and stay away from SMART medical credit...

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RCOMcare
IN
Aug 04, 2011 6:33 am EDT

Hi,

We apologize for the inconvenience caused to you. This is to inform you that your problem has been escalated and our concerned team is working on the resolution. We will get back to you shortly. In future, you may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

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RCOMcare
IN
Aug 05, 2011 4:57 am EDT

Hi,

We hope that we were able to assist you with your concern to your satisfaction.

Regards,

RCOMcare

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Lot1982
US
Sep 10, 2018 11:44 am EDT

Sa twing nagppaload ako Sa kapatid ko Sa pinas 6 text lng ang reply ko Sa gamit ko roaming, pra maka tipid ako Sa text at 2 pesos kada text ko aba nman ang smart kinakain load ko at ilang beses na yan ginagawa ng smart. Tipid text Sa smart..[censored] tlga

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fatbelly
US
Oct 27, 2018 1:57 pm EDT

Customers have been waiting for more than 45 mins for service because almost all of the clerks took a break and left one to serve the customers.

Really slow service. Staff are not even courteous.

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Hezekiahlove
US
Oct 31, 2018 3:37 pm EDT

2 days na walang signal indicator na nagsoshow sa cp ko. Puro reference number lang ang binibigay. 2 sim cards same issue. Big company but only have 1 supervisor. 1 hour call with customer service and still supervisor was on a meeting or busy. Duhhh. Nothing that they can do daw sabi ng mga CSR. Kainis.

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Cesar Brusas
US
Nov 11, 2018 7:46 am EST

Hello good evening my postpaid account number [protected]
Please review I can't make a call, ?

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Steeeven527
PH
Apr 25, 2020 5:31 pm EDT

My shareable mb getting wasted even when only using youtube that is in the video everyday promo and i have not even used the data because I only just subscribed to this Giga Surf 50

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Mark918
US
Oct 17, 2022 10:51 am EDT

3 month past , not receive home wifi , no one solve the problem

check the chat history in twitter with @baidusome

. So professianol cs ,

order number : [protected]

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Jose Navigar Jr
US
Oct 22, 2022 10:33 pm EDT

Subscribed to Unli data but no Internet access

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Mitchi Icaranom
US
Oct 24, 2022 3:18 am EDT

Hello, may I kindly report the app Peso Buffet because this app hacked my phone contacts and this number is a corporate number?

Kindly blocked them.

This is my number: [protected]

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Padi Maria
US
Jan 24, 2023 4:26 am EST

I bought a load for SMART sim worth 300 via my Gcash account...but i still can't make a call..it says "not enough balance"...then I loaded 10 pesos..it got through.

Actually, this happened several times already. What's soooo wrong with your service? please assist. thank you.

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Akdkkgrkxkks
Davao city, PH
Feb 18, 2023 9:04 am EST

Hello good day I have a complain about losing data connection on talk n text sim February 17 2023 Friday 8pm until now February 19 2023 we don't have data connection.

[protected] and [protected]

Please please we need a data connection.

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BheckaAlcantara
Rodriguez rizal, PH
Apr 02, 2023 10:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i have unlifb, but i cant used it because there was no data indicator signal since this afternoon march 16 2023

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Jaballa
NCR, PH
May 01, 2023 6:37 pm EDT

Ma'am/sir mabalik po sana data ng smart kopo nagkamali po ako napasali po ako Sa VPN na dead po tuloy sim ko dinapo maulit at tuloy tuloy napo ako mag load ng isang sim ko na smart. Gamit kopo kasi Sa Gcash kopo in sir/ma'am pati Sa pag ibig kopo lahat napo

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Nakshatra Jamkhande
US
Jul 29, 2023 11:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Awesome! You can now enjoy 2 GB POWER EVERY DAY FOR ALL SITES & APPS + 48 GB Shareable Data for 30 days with GIGA POWER 699.

+[protected]

Smart service is disappointing and I need my money back or else my data should be usable.

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crismark Zosa
US
Aug 27, 2023 4:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Since August 13 ,2023 I was not able to use the services. Keep calling the customer service but it seems that they are not welling to help, keep disconnecting the call put me on hold. I want compensation for days that I was not able to use the services and have the issue fix ASAP. Of ever you cannot fix this issue please escalate to NTC

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Roland Lanip
Calamba, PH
Sep 09, 2023 11:30 am EDT

After buying load for my smart broadband home wifi, the transaction pushed through but the screen showed "We're working on it! This service will be back soon." All while deducting the amount from my GCash wallet.

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gargheil020689@email.com
San Miguel Betis Guagua Pampanga, PH
Nov 13, 2023 7:07 pm EST

November 03 2023

Edgar Ocampo San Migue Betis Guagua Pampanga [protected]

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ShoBs371
US
Dec 06, 2023 3:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Good day i bought load unlimited 499 through smart giga app today November 30 2023. It was successful payment but i did not receive the load. Everything is correct since im using giga app. I have proof of payments .please need immediate action. Thanks.. heres the attached document/photos for verification thank you

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  1. Smart Communications Contacts

  2. Smart Communications phone numbers
    1800 1888 5648
    1800 1888 5648
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    100%
    Confidence score
    Smart Money/Padala
    888
    888
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    Smart Postpaid, Smart Prepaid, TNT
    800
    800
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    Smart Infinity
    333
    333
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    Smart Load Retailers
    7744
    7744
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    Smart Load Dealers
    177
    177
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    Smart Bro Enterprise
    +63 28 110 211
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    100%
    Confidence score
    Customer Service
    +63 28 488 806
    +63 28 488 806
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    Smart Infinity
    +63 28 457 777
    +63 28 457 777
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    Smart Money/Padala
    +63 28 457 733
    +63 28 457 733
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    Smart Load Retailers
    +63 28 457 744
    +63 28 457 744
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    Smart Load Dealers
    +63 28 000 999
    +63 28 000 999
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    Smart Travel WiFi Philippines
    +63 28 488 878
    +63 28 488 878
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    Smart World Toll-Free Roaming Hotline
    +63 2 888 1111
    +63 2 888 1111
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    More phone numbers
  3. Smart Communications emails
  4. Smart Communications address
    6799 Ayala Ave., Makati City, 1226, Philippines
  5. Smart Communications social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
Smart Communications Category
Smart Communications is ranked 297 among 346 companies in the Telecommunications category