SockBroker.com
Reviews and Complaints

I wouldn't even give it one star. The socks came two days late. I paid for the 2 day priority shipping. I asked to get my money back for the 2 day priority shipping fee. I sent them lots of emails and left voice messages. No response from sockbroker.com. Don't buy from this company.

I paid for product *** but haven't got it yet. I tried calling them but couldn't get through. Still can't reach them to talk about fixing the problem.

On January 9, 2023, I paid $25.00 through PayPal for 3 pairs of men's dress socks (2 black, 1 unspecified color). To date, I have not received my order. I contacted SockBroker.com on January 23 and again on January 25 without receiving any reply. I also attempted to reach out through their online chat to no avail. I am requesting either the delivery of my purchased items or a refund to my PayPal account.

I ordered a 6pk of big and tall socks on 1/15/23 for *** and I still haven't got my order. They haven't told me anything about shipping. I've tried emailing them many times but they never reply. When I call their phone number, nobody picks up and I can't even leave a message. I've bought from Sockbroker before a few years ago and it was fine. I just want my socks or my money back. Order number ***.

I ordered a package of socks from SockBroker.com, order # XXXXXX on 10/11/2022. It's now 11/4/2022 and I still haven't received my order. I've tried contacting them through email four times, but they haven't responded. I've bought from this company before and their service was usually good. They didn't waste time charging my credit card, so I shouldn't have to wait three weeks for my order. I'm not sure if they've gone out of business or what the issue is, but I just want the socks I ordered or a refund on my credit card.

I bought and paid for 24 pairs of socks from SockBroker.com, but they never sent them to me. The seller didn't want to talk or give me a refund. They just kept my money. I placed the order on February 1, and they took my money on February 3. I tried to contact them on February 11, which was 6 business days later, but they didn't reply. I followed up on February 12-14, 2020, but still no response about my purchase. On February 15, I officially complained, but they didn't communicate with me for a total of 9 business days. The vendor is in California and I'm in Texas, so it shouldn't take more than 5 business days to get the product or a response about my purchase.

I bought a bunch of socks from this website. They took my money but haven't sent me the socks yet. I've been trying to reach them online and on the phone, but no one's answering. I ordered a few pairs of socks from this company, and they took the money from my account right away. But I haven't heard anything from them since then. I've tried calling the number on their website multiple times (XXX-XXX-XXXX), but no luck. I've also submitted a few online inquiries, but they haven't responded. I just want my money back. This company is so unreliable.

On 11/14/22, I made an order with SockBroker.com. They sent me an email confirming my order, but unfortunately, they got it all wrong. I've been trying really hard to contact them through email, phone, and online messaging, but it's been a struggle. Their voicemail box is full again and they're not accepting any messages. They already charged me $64.90 for my order, but I haven't received any shipping email or any response from them despite my multiple attempts. It feels like I've been scammed. Thankfully, I managed to find socks from another place, but I really want my money back.

This company hasn't given me my money back for the socks I sent back, but they still charged $10.00 to my debit card on 3/9 for the return fee. When I got the socks, they were really bad quality. I ordered them on 1/17. I emailed the company about my order, but they didn't respond. So I called them, but they didn't pick up and I had to leave a message. They still didn't call me back, and it took forever to get the socks. The order number is XXXXX and it cost $44.95 on my debit card. I had to pay to send them back, and I sent them back on 2/4. They got them on 2/6.

I ordered on 4:24 at 8:12PM CT, I ordered 2 pairs of 3 pack socks. I haven't received no confirmation emails or nothing but it charged my card $38.81 I ordered from SockBroker on 4/24 at 8:12PM CT, with my Netspend card ending in 2210. Since then I haven't received a confirmation email, a processed email or nothing. They charged my card $38.81. I don't like feeling like people are playing with my money or clothes. Right now I don't even care about a refund I just want what I paid for ASAP so I don't see what the problem is with this unprofessional *** disrespectful as sockbroker website.

On 11/20/2022, I made an order on SockBroker.com for a total of 16 pairs of socks. I paid them $48.51 through PayPal. They sent me an email saying they would process my order once payment was confirmed. I thought it should have been confirmed right away since I used PayPal. The next day, I went to their website to check the status of my order and hopefully get a tracking number. I looked under my account, which I made when I placed the order, and it said my order was complete with no more info. I tried using their chat and also emailed them, but I didn't get a response from either method.

I ain't got my order from SockBroker.com yet. I placed it on 11/6, but they ain't responding to my emails and their phone ain't workin' either. The order went through and they even sent me an email sayin' they got my payment and were processin' the order. The order number was ***. But it's now 12/31 and I still ain't got nothin'. I emailed 'em on 12/6 askin' for a refund, but they didn't bother replyin'. I tried callin' 'em too, but their phone just says it ain't takin' voice mails. I sent 'em another email on 12/9 and still no response. I even called 'em on 12/20, but they still ain't answerin' and their voice mail ain't workin' either.

I ordered my stuff on 09/08/2022 and they charged me right away. I emailed them twice, once on 09/26/2022 and again on 10/01/2022. I also clicked on their Chat thingy and sent my question twice too, once on 09/24/2022 and again on 09/30/2022. I even called the number they gave on 09/30/2022 and again on 10/01/2022 and left a voicemail. It's been more than 3 weeks since I ordered and I still haven't gotten my stuff. They haven't given me a tracking number or a shipping confirmation. They haven't responded to me at all. I think this company is a scam and I just want my money back now.

I bought some socks for a birthday bash in August 2022. I ordered them online and got a bit worried that they wouldn't make it on time. So, I called a bunch of times, left messages, but no one bothered to call me back. On my last call, I asked them to cancel the order. This all happened between Aug 22 and 25. The socks finally showed up around September 1, way after I needed them. I sent them back right away, unopened, using *** and got confirmation that they were delivered (sadly, I can't find the receipt for that). I tried calling and emailing (through the "contact us" thingy on the website) to ask for a full refund, but they never bothered to respond. And here's the weird part, I never got an email confirming that they even received my order or telling me how much they charged my credit card, which was $111.41 on 8/26/2022 (check the attachment).

I tried reaching out to SockBroker.com through email and phone calls to inquire about returning socks for a refund, but unfortunately, I haven't received any responses. On May 13, I placed an order for three pairs of black cotton slouch socks in size 5-9, under order number XXXXX. However, upon trying them on, I noticed that the seam in the toe area was rubbing against the tips of my toes, causing discomfort. I immediately took them off as I knew they would bother me. I have been attempting to contact SockBroker.com through email and their customer service number at 818/XXX-XXXX for about a week now. Despite leaving messages, I received a notification stating that their mailbox has been "full" for the past two days. This situation has led me to contact the ComplaintsBoard.com as I am unsure how to resolve this issue. I am hesitant to return the socks to the address mentioned on the invoice, which is *** XXXXX, as I am uncertain if it is the correct returns department address. I wanted to confirm their returns process before sending the socks back. I would greatly appreciate your guidance on the next steps to take. Thank you in advance.