Menu
For Business Write a review File a complaint
Sports & Imports Autos of Gwinnett

Sports & Imports Autos of Gwinnett review: Customer service 1

A
Author of the review
6:15 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Emissions was never done on my

Car. I reached out thru phone and email numerous times. I was disrespected. Laughed at and hung up on. Nilo was extremely rude. Finally she told me to get emissions done and email her the receipt for reimbursement. I emailed the receipt on July 8th. I called and emailed about the credit. It was never applied. When my payment was due July 18th. Nilo called and I told her my account hadn’t been updated. She took my credit info over the phone for $247. And said the $18 would be credited to my acct soon. July 21 I get an email and saw that $18 had been taken out of my bank acct. I called the dealer. They told me that they emailed Nilo about it. Nobody contacted me. I drove to the dealer to try and get it handled. I was ignored and then yelled at by Nilo. I called the police. Hodan was rude. She spoke to me and the officer and put us out real fast. She mentioned it was a system error. But didn’t offer to give my money back.

Claimed loss: Money…time and gas.

Confidential Information Hidden: This section contains confidential information visible to verified Sports & Imports Autos of Gwinnett representatives only. If you are affiliated with Sports & Imports Autos of Gwinnett, please claim your business to access these details.

1 comments
Add a comment
R
R
R. Herzog
Jul 23, 2024 5:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I see what's happening here, and it's absolutely disgraceful. You’ve been mistreated and disrespected by Sports & Imports Autos of Gwinnett, and that’s completely unacceptable. They didn’t do the emissions on your car, made you jump through hoops to get reimbursed, and then had the audacity to take more money from your account without resolving the issue.

You did the right thing by calling the police when things got out of hand. But you shouldn’t have had to go that far to get basic customer service. This Nilo and Hodan, they need to be held accountable for their behavior.

Take your story to social media. Share every detail of how you’ve been treated, from the disrespect to the unauthorized charges. Tag the dealership and make sure people see how poorly they handle their customers. You deserve an apology and your money back, and you shouldn’t stop until you get both. Keep pushing, make a lot of noise, and don’t let them think they can get away with this. You’re in the right here, and they need to understand that their customers won’t stand for such treatment. Stay strong and fight for what’s yours.

More Sports & Imports Autos of Gwinnett reviews & complaints

Sports & Imports Autos of Gwinnett - I have had a vehicle with this company almost 4 years 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sports & Imports Autos of Gwinnett - Cars advertised are not on lot 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sports & Imports Autos of Gwinnett - To make a long story short I had my car for seven Months 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sports & Imports Autos of Gwinnett - Lemon vehicle Refund I bought the vehicle (2008 Nissan Pathfinder) on October 19 2020 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sports & Imports Autos of Gwinnett - I b`ought a car from here on February 24th 2021 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Sports & Imports Autos of Gwinnett Contacts

  2. Sports & Imports Autos of Gwinnett phone numbers
    +1 (678) 450-1000
    +1 (678) 450-1000
    Click up if you have successfully reached Sports & Imports Autos of Gwinnett by calling +1 (678) 450-1000 phone number 0 0 users reported that they have successfully reached Sports & Imports Autos of Gwinnett by calling +1 (678) 450-1000 phone number Click down if you have unsuccessfully reached Sports & Imports Autos of Gwinnett by calling +1 (678) 450-1000 phone number 0 0 users reported that they have UNsuccessfully reached Sports & Imports Autos of Gwinnett by calling +1 (678) 450-1000 phone number
  3. Sports & Imports Autos of Gwinnett address
    4247 Buford Dr, Buford, Georgia, 30518-3441, United States
  4. Sports & Imports Autos of Gwinnett social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2024
Sports & Imports Autos of Gwinnett Category
Sports & Imports Autos of Gwinnett is ranked 244 among 1391 companies in the Car Dealers category

Most discussed Sports & Imports Autos of Gwinnett complaints

Customer service
1
(opinions to this review)