Stamps.com
Reviews and Complaints

There was 17.95 taken out of my checking account without my permission This is dec 3 I can not afford this. I called got transfered to one person after a about A 20 minute wait . then to another person and after requestion the supervisier I was hung up on

I Gwendolyn Harris has never used anything on line to do with this company and they keep taking money out of my account every month why? I would like if you don't take anymore of my money from my account and would like to be reimbursted please send me an e-mail for respond.

I found a mysterious charge on my bank account and had to suspend my account because of the charges coming from this company.

while going through my account statment and it charged me with stamps.com

I also have a $17.94 charge on my account statment. I can not afford this and wish somone could stop people
from stealing from people that are trying to make a living honestly.

I was contacted by my credit card company- about a possible fraud charge. I did not recognize the name scic stamps.com. While on the phone with my credit card company, I looked online, saw all the complaints and knew I did not authorize a charge. The credit card company is closing my account and it is reported as the fraud charge that it is. I have no idea who scic stamps company is and how they stole my info. I am very glad people posted info about them online.

I Gwendolyn Harris has never used sci stamps or know nothing about it and would like for them to stop taking money out of my account every month also would like to be reembursted the money they have been taking out of my account please need to here from someone real soon or I will have to find a lawyer.
thank you

I had the same charge today 11/4/08, called the 800 number listed on my bank statement and stamps.com informed me that an account was opened up today (11/4/) with all of my info (cc, name, phone number...) excepting that the email used to set up my account was different, the operator informed me that the account would be closed. I am still worried that someone is running amok with my credit info...

Stamps.com is a SCAM. Do not get caught up in this mess. I signed up last year and saw nothing about there added cost on their site until it was to late. I called many times to cancel my this mess. They said there was nothing they could do . In the mean time I still get billed. I am in the process of collecting as much info about this company so I can send it to the better business bureau in their city

Thanks to all of you for posting your stories with this scam. I have tried for months to figure out what this thing was. After reading all of your emails, I have taken them to my bank; changed my ATM card (a total inconvenience because of other accounts); ordered a stop payment; called the company to get this mess cancelled; and filed a complaint with the Atty General of my state. I hope everyone caught by this scam reads these emails sooner than I did. By the way, y'all were lucky...I've been charged $19+ for months.

~rebel, St. Louis

In October, I sign up with stamps.com thinking it was a apart of the USPS but found out it wasn't. How can a company charge way less than the United States Post Office, that's unheard of.

I didn't sign up for it because I don't send mail or packages out often to use the service. I thought I see what this company has to offer, it offered a scale which I didn't have or owned. It offered several free $10 to my account which I didn't need. And for the last three or more months which I didn't know, they were charging me 17.99 a month. I am a student and have a car, why would I need such a plan. I don't even have netflix. I called and they said they were charging for a "postage license". I don't understand it at all.

I am feed up with this company. I called and complained, they wont issue my refund so I'm taking up here. I am willing to sue this company for those who are hurt. CLASS ACTION!

Stanley
San Francisco, California.

I have just noticed that I also have been being charged for this since May of last year! i never knew of it, and most certainly did not agree to it. I amcall my bank right now! There are over 74 report on rip-off.com

Checking my account today showed the same $17.94 pending charge. I found this site (and many others like it) by Google'ing SCI*STAMPS.COM. There were a few other unknown/unauthorized charges pending as well - a total of $25+. I called my bank right away and they were able to tell me which debit card was used (joint account -- 2 debit cards) and that it looks like the companies must have shared my information and all charged me on the same day - odd coincidence, I think. I requested that my card be cancelled and my bank rep gave me a bunch of 800-numbers to call to cancel the "subscriptions". Otherwise, they will simply charge me again next month. I told him that I never signed up for any of these services and that I wanted to cancel my card. If they want to try to recharge that card again next month - so be it; the number won't work anymore. The phone number my rep gave me, if anyone is interested is [protected]. Maybe I will give them a call tomorrow - just to see what they try to tell me. The only internet company that has charged me within the last 60-90 days is Netflix. I don't see Netflix selling my information or signing me up for anything, but.. you never know, I suppose.

Likewise, my January bank statement has a $17.99 charge. I will issue a complaint to my bank and have payment stopped.

What the ****? I signed up for stamp.com in november and their service didn't work for mac. There is no login on their website to access any billing info. Their help page suggests that we MUST use the downloaded client provided by stamp.com... Out of nowhere im hit with a 17.99 fee...

I have received a total of $107.70 in bogus charges on my credit card from Stamps.com. After the first charge, they told me that were going to refund my card and even gave me a "confirmation number." I did not receive a refund, in fact they charged me AGAIN.

I called to complain a couple of times. They told me that "so and so" dropped the ball and that's why I didn't get my first refund. And they said I got charged again because I actually have TWO accounts with them linked to this credit card and they were both past due. Again, they gave me confirmation numbers for the refunds and for the cancellation of the accounts.

If I don't see the refunds hit my statement by Friday I am going to dispute all the charges and file a complaint with the Federal Trade Commission. You should too if you cannot get satisfaction from Stamps.com. The URL is

https://www.ftccomplaintassistant.gov/

I have never used this site nor have I ever ordered anything from them. what is going on this is really unscruplous for the people that work for a living and then someone gets your account debit card and use it for there personal gain. How come these people have not been prosecuted there acts of thief. I am discussed with the way these work . This occurred on Jan. 17, 2009 and I had not ordered anything from the internet this month.

How did these people get my credit card number? My card is in my wallet all the time and they signed me up for stamps, gevalia.com coffee & more ( There was a bundle of fraudulent bills that hit this month) so they must operate as a team--they need incarcerating vacation together.

In December I tried shipping packages using USPS, however their site was down for over a week, during the busiest time of year! They refer their customers to www.stamps.com ... so since I really needed to ship stuff urgently for my business, I decided to try them out. After a very lenthy sign up procedure, I entered my card number so they could put any SHIPPING charges on my card. I was supposed to get an email with password etc, but that never happened. In the mean time USPS is back up an running, so I never even used stamps.com.

Now a few months later, I am catching up with business bookkeeping and notice that I have 3 charges for CSI*Stamps.com on my business credit card !?

I call them up, they are willing to close the account and refund me one months' worth of charges, but tell my I AGREED, to pay a monthly service fee. I say, I did not agree to that at all. Again, one of those places that tuck away the truth in small lettering and inconspicuous places on their site.

USPS is also at fault, they should not be referring their customers from their site, which you can use for free to a site where a monthly fee is being charged. USPS of course doesn't think it is their responsibility!

JUST BE AWARE!

I did dispute this with my bank and will have to wait and see what happens with that.!

I recieved a call from a company to tell me about a "free gift" that I had ordered, but I had never even contacted the company to recieve a free gift... luckily, the young man on the phone quickly realized that someone had stolen my cc #. after checking my online banking I found several charges pending from this SCI*STamps.com. I have never even heard of them or had given my cc# to them. Thank God for the internet because I was quickly able to Google the name and realized the scam. Someone needs to shut these a$$holes down.

I saw the charge on my husband's card, after signing up for a "Free" 30 day trial. I called them, mentioned all the scam reports, and the cancelled my account AND credited my money back right away. I had no problem with them at all. Infact they were polite, and helpful.

Tried to buy stamps from the USPS on line and got signed up by this outfit without any explanation of any monthly charges. I am trying to cancel it and they are resisting.

No mention was made of monthly charges

I have never heard of this company and a 17.95 charge appeared on my credit card. I have not not any business with them and believe this to be identity theft, fraud, and phony business.

I have never been on SCI*Stamps.com website - they are chargin my credit card 15.95 month for something I am receiving nor ordered. I want a refund!

I had an erroneous charge of $17.95 on my credit card from this vendor, that I did not make. I called the company and they said they will close my account and refund the charge on my next statement, and gave me a confirmation number.

I have about 10 such charges for the same amount, $17.95 and have never done business with this company. I reported them as fraudulent and changed my credit card number.

When I contacted them after an erroneous charge, they were polite, but very, very aggresive about maitaining my account. When I made it very clear that I did not wish to continue service and would really appreciate a refund for the service I never used, I was told the refund would not be possible, but they would discontinue service. I had to be very firm with the customer service rep. to get her to stop trying to push me into staying with the service (highly annoying). In my opini0n, it is surprising that the U.S.P.S. aligns itself with a company that obviously works it's people on commission.

I have been receiving upwards of $100 worth of charges from this scistamps.com, and I have never heard of this site. However, I do apparently have a user name and account number through the site, which I found out about because of the letter I received from them stating that the account was overdue by over $50!

I work at a class action law firm and we are investigating this issue. I am interested in talking to people and hearing about their experiences. Please contact me at abby1100ny@yahoo.com if you have had trouble canceling your account with stamps.com, have been billed fraudulently by stamps.com, or have any questions on this investigation. Thanks, Abigail.

You can do the same exact thing from USPS.gov as you can on stamps.com. The only thing that stamps.com provides that you cannot get from USPS.gov is the ability to print postage for First Class mail from your home or business. That may seem like a significant advantage that stamps.com has. But keep in mind that you can only ship packages or envelopes up to 13 ounces via First Class. Otherwise, you have to use Priority mail which you can print and pay for on the USPS.gov website. If you are shipping things less than 13 ounces, you can always use normal stamps.

So, stamps.com does not provide much benefit over using the post office website. And for $17.99 a month, forget it. Their service only really appeals to people with very specific needs and for most people simply does not have the value add to justify the monthly fee. Perhaps there are other value add services they have of which I am not aware. I don’t know.

In addition, I got stung by the monthly charge after I let the trial period slip. Most companies will refund you your first monthly charge if you let a trial period lapse then call as soon as you realize you were charged for a service you are not using. Well, the brass at stamps.com institute policies that don’t agree with that. They would rather entice you with a trial period, then ding you when you make a simple mistake by forgetting to cancel before the trial runs out. In today’s day and age where many people have accounts with dozens of websites and do much of their shopping, shipping, travel plans, etc. on the internet, it is unfair to hold people that sign up for trial to a charge them for a service they do not use then refuse to refund their charge if they cancel shortly after the trial period ends. Maybe unfair is not the right word since trial users do have to agree to a terms of service which outlines they will be charged. Maybe the better word would be disreputable. Actually, that is the perfect word to describe stamps.com. Not to mention I never recall seeing anything about a monthly charge. I suspect it was buried in a multipage agreement with an accept/decline button that I assume many people simply accept without reading at all.

I will never use stamps.com now simply because of this encounter. And I will advise against using stamps.com to anyone that may potentially use them. It has left such a bad taste in my mouth, that I am taking the time to post this. What a great way to build a solid reputation for a publicly traded company.

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They've stolen $19 from me so far, they refuse to cancel my account too so ill be charged again next month. When I signed up it clearly stated my account would NOT be charged for the first month. ###ers.

Im going to have to close my bank account.