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Stillwater Property
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Stillwater Property Complaints 4

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Stillwater Property I had some problems with the property and I told the company about them, but they didn't fix anything

I had some problems with the property and I told the company about them, but they didn't fix anything. They did the move out inspection on May 25, just three days before my lease was up on May 28. Stillwater Property won't give me back my $400 deposit, even though they're charging me for stuff that was cleaned and moved out before my lease ended. They also tried to charge me extra fees that weren't in my lease, and they kept bothering me about payments that I already made.

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Stillwater Property sent a deposit check to Stillwater Property for both myself and my former roommate

sent a deposit check to Stillwater Property for both myself and my former roommate. However, there was a mistake in how the check was written, using the "&" symbol instead of "or". Unfortunately, I am currently located 800 miles away and unable to cash the check without my former roommate present.

When I reached out to the owner, Clayton, he advised me to contact the office for assistance. Upon speaking with the office staff, they informed me that there were no other options available to rewrite or resend another check. To my dismay, they even went as far as accusing me of lying about my inability to cash the check without the other payee present.

Regrettably, they refused to find an alternative method to provide us with our rightful deposit refund. It is frustrating that they are unwilling to accommodate us in a way that allows us to access our own money. The individuals I spoke with were impolite and disrespectful, making it impossible to reach a mutual understanding and resolve the issue.

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Stillwater Property I got a problem with the rental property management at Stillwater Property

I got a problem with the rental property management at Stillwater Property. They charged me $940 and I want them to take it off and give me back my deposit. I rented a two-story townhouse at 818 W. 8th Ave. Stillwater, Oklahoma from June to May . I paid $400.00 as a deposit and $200.00 for a pet deposit that they won't give back. When I moved in, the place was dirty and smelled like animals and sewage. I complained about the animal smell, but nothing changed. I left the place in May when my lease was up. During the big snow and ice storm in February/March , water leaked from the shower on the second floor to the ceiling on the first floor. The people at Stillwater Property say it's my fault, but who knows if there were problems with the place already. They're charging me $940 for fixing the water damage from the storm, plus a bunch of other charges for cleaning and stuff that was already messed up before I got there.

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Is Stillwater Property Legit?

Stillwater Property earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Stillwater Property to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Stillwater Property is known for their high standards and safety. If you're thinking about dealing with Stillwater Property, it's wise to check how they handle complaints.

We found clear and detailed contact information for Stillwater Property. The company provides a physical address, 2 phone numbers, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for stillwaterpm.com can be seen as a positive aspect for Stillwater Property as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Stillwater Property's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Stillwaterpm.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Stillwaterpm.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Stillwaterpm.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The stillwaterpm.com may offer a niche product or service that is only of interest to a smaller audience.
  • Stillwater Property protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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Stillwater Property We gave them a 500$ deposit for renting

We gave them a 500$ deposit for renting. When we called to ask about our responsibilities upon checkout, they gave us a list of things to do to get the house ready for the next tenants, and we did them all. We swept and mopped the floors, scrubbed the walls, filled holes with spackle, and even swept under the fridge and oven. We even hired a carpet cleaning service that they suggested. But, unfortunately, they somehow charged us the exact amount of our deposit for "cleaning purposes" and other things like lightbulbs and blinds. We're arguing about the cost of the cleaning services because we cleaned everything even better than the previous tenant, and they didn't clean professionally after them, so I don't understand why they needed to charge us so much. We were really clean and even returned the keys earlier than expected. It seems suspicious that the charges ended up being exactly the same as our deposit.

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About Stillwater Property

Screenshot Stillwater Property
Stillwater Property is a highly reputable and well-established property management company that has been serving clients for many years. With a strong track record of success, they have built a solid reputation for their exceptional services and commitment to excellence.

One of the key strengths of Stillwater Property is their extensive experience in the property management industry. Their team of professionals possesses a wealth of knowledge and expertise, allowing them to effectively navigate the complexities of property management. This experience enables them to provide their clients with valuable insights and guidance, ensuring that their properties are managed efficiently and effectively.

Furthermore, Stillwater Property takes great pride in their dedication to delivering exceptional customer service. They understand that each client has unique needs and requirements, and they go above and beyond to tailor their services accordingly. Whether it's finding reliable tenants, handling maintenance requests, or ensuring timely rent collection, they consistently strive to exceed expectations and provide a seamless experience for both property owners and tenants.

In addition to their exceptional customer service, Stillwater Property also utilizes cutting-edge technology and innovative solutions to streamline their operations. They leverage advanced software systems to efficiently manage property listings, tenant applications, and financial transactions. This not only enhances their efficiency but also provides clients with real-time access to critical information, allowing for informed decision-making and transparency.

Another notable aspect of Stillwater Property is their commitment to maximizing the return on investment for property owners. They employ strategic marketing techniques to attract high-quality tenants and minimize vacancy periods. Additionally, they conduct thorough tenant screenings to ensure reliable and responsible individuals occupy their clients' properties. By implementing these proactive measures, they help property owners achieve optimal rental income and maintain the long-term value of their investments.

Overall, Stillwater Property is a trusted and reliable property management company that consistently delivers exceptional results. With their extensive experience, commitment to customer service, utilization of advanced technology, and focus on maximizing returns, they are the go-to choice for property owners seeking professional and efficient management services.

Overview of Stillwater Property complaint handling

Stillwater Property reviews first appeared on Complaints Board on Jun 30, 2023. The latest review I had some problems with the property and I told the company about them, but they didn't fix anything was posted on Jul 7, 2023. Stillwater Property has an average consumer rating of 1 stars from 4 reviews. Stillwater Property has resolved 0 complaints.
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  1. Stillwater Property Contacts

  2. Stillwater Property phone numbers
    +1 (405) 743-2126
    +1 (405) 743-2126
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    +1 (405) 743-2126
    +1 (405) 743-2126
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  3. Stillwater Property emails
  4. Stillwater Property address
    633 N Husband St, Stillwater, Oklahoma, 74075-5244, United States
  5. Stillwater Property social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  7. View all Stillwater Property contacts

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