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Straight Talk Wireless

Straight Talk Wireless review: unlimited internet is not unlimited 1

J
Author of the review
10:11 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I spent $200 on a "smart phone" and $45 for "unlimited Internet" service and the phone could be used as a WiFi Hotspot as advertised on the box. Ok, I used it. I used the hotspot feature, uploading music that I own the copyright for. Halfway into my second month of service with this company I found I had no service. I attempted to call the company several times and after three days I found that the customer service person's English was horrible. I was told that my phone was permanently deactivated due to overuse of data. I was told that my new phone could never be deactivated but that I could buy a new phone and I could enjoy straightTalk service again. No thank you!

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The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments
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B
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BJ29
Alachua, US
Jun 08, 2011 2:16 pm EDT

The same thing happened to me. This should be illegal. Now im stuck with a phone I can't even use.

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    9700 NW 112th Ave, Miami, Florida, 33178, United States
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Straight Talk Wireless Category
Straight Talk Wireless is ranked 13 among 139 companies in the Mobile and Cell Phones category