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The Press Enterprise / PE.com

The Press Enterprise / PE.com review: Press enterprise newspaper delivery

C
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2:49 pm EDT
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For the past several months I have not been receiving my paper. I call each time and record the missing paper either on the automatic service or I personally talk to a Customer Service representative. Each time I am assured that I will receive my paper that day within 2 hours. Other than one time, I never did get my paper. For example, I didn't get my paper for October 13, 20 or 23. I believe I haven't gotten at least 10 issues in the last five weeks. This is unacceptable! I have tried calling and even drove to the Press Enterprise office here in Riverside this morning only to find out that the office is no longer there (on Chicago Ave). I waste up to an hour each day this happens. My time is too valuable to have to fight to get a paper on time. I can't get anyone to give me a direct phone number to a district manager or anyone in charge of this area. I'm at the point to writing to the Better Business Affairs office, Consumer Affairs, Yelp, and maybe even get Channel 4 on the case. Would you please provide me with a contact of someone who can solve this issue? How can this be resolved? I'm been a loyal customer for many years but am extremely close to just canceling my subscription.

Desired outcome: Receive my paper on time each and every day!

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  1. The Press Enterprise / PE.com Contacts

  2. The Press Enterprise / PE.com phone numbers
    +1 (877) 473-6397
    +1 (877) 473-6397
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    +1 (951) 684-1200
    +1 (951) 684-1200
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    Head Office
    +1 (951) 368-9000
    +1 (951) 368-9000
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    Customer Service
    More phone numbers
  3. The Press Enterprise / PE.com emails
  4. The Press Enterprise / PE.com address
    1825 Chicago Ave., Suite 100, Riverside, California, 92507, United States
  5. The Press Enterprise / PE.com social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
The Press Enterprise / PE.com Category
The Press Enterprise / PE.com is ranked 79 among 198 companies in the Magazines and Newspapers category