Timex
Reviews and Complaints

So, I got this Timex watch, the T2N720, and it's been pretty good so far. But, I had a bit of a problem with the band - the screw pin and screw that attach it to the watch broke. I figured it wouldn't be a big deal to get a replacement, but when I contacted Timex, they told me I had to send the whole watch in for service just to get a new screw pin and screw. That's pretty annoying, especially since I don't even want a new band - I just want to fix the one I have.

Honestly, it's not the end of the world, but it's definitely a hassle. And it's not like the screw pin and screw are some kind of rare, hard-to-find parts - they're just basic components that should be easy to replace. It's frustrating that Timex won't just sell me the parts I need, and instead wants me to go through this whole process just to get a new band that I don't even want.

Overall, I'm pretty disappointed with Timex. I have another Timex watch that I've been happy with, but this experience has definitely soured me on the brand. It's a shame, because I really like the design and functionality of their watches, but if they're going to make it this difficult to get basic replacement parts, I don't think I'll be buying another one anytime soon.

So, I recently bought a watch from Timex.com and I gotta say, it was a bit of a mixed experience. First off, I only found out that my order had been accepted because I got a receipt from PayPal. I mean, come on Timex, couldn't you have sent me a confirmation email or something?

Then, after I placed my order, I decided to create an account on their website. I added a password and everything, but when I tried to log in later, there was no record of my account. What's up with that?

I tried to send an email to their customer service team to get some help, but I never got a response. And when I tried to reset my password, I didn't get any kind of confirmation or instructions.

But, on the bright side, I did eventually get my watch. It's a nice watch, and I'm happy with it. But I can't help feeling like Timex could have done a better job of keeping me informed about the whole process.

Overall, I'd say that Timex.com is an okay place to buy a watch, but don't expect great customer service or communication.

So, I bought a Timex watch from their website on December 10th, but I haven't received anything yet. I tried calling their customer service number, but all I got was an automated machine. I also sent them an email, but I haven't heard back from them. It's really frustrating because I just want a refund if I'm not going to get my watch. I even sent an email to their corporate office to see if they'll respond. I wouldn't recommend buying from Timex online because they might rip you off like they did to me. I spent almost $95 on something I never received or even got a text or email about. I'm thinking of making a video on YouTube to warn people about this.

I got this brown Timex Expedition watch for over 10 years now and it's still ticking like a champ. I thought I lost it a few days ago, but it turned up in the dryer after I washed a big load of clothes at the laundromat. I was worried that it might be ruined, but to my surprise, it was still working perfectly fine. I mean, it was bone dry and still had the right time and date. That's what I call a tough watch!

I've had other watch brands before, but none of them can compare to Timex. This watch is built to last and can take a beating. It's perfect for someone like me who's always on the go and doesn't have time to baby their watch. I've accidentally dropped it, banged it against walls, and even scratched it against rocks, but it still looks and works great.

The best thing about Timex is that they have a wide range of watches to choose from. Whether you're looking for a casual watch or a dressy one, they have it all. And the prices are very reasonable too. You don't have to break the bank to get a quality watch that will last you for years.

Overall, I highly recommend Timex to anyone who's looking for a reliable and durable watch. It's a brand that you can trust and depend on. And if you're like me and tend to be a bit clumsy, then Timex is definitely the way to go.

I gotta say, I'm a big fan of Timex watches. They're stylish, reliable, and affordable. But let me tell you, their customer service is a real head-scratcher. I've tried every way possible to get in touch with them - email, phone, chat - and it's like they're avoiding me or something.

I mean, I've sent emails and haven't gotten a single response. That's just rude, you know? And don't even get me started on their chat service. Every time I submit a chat session, I get kicked out. It's like they don't even want to talk to me.

And when I try to call them, it's a whole other story. They tell me to leave a call back number, but I never get a call back. And when I try to call again during business hours, all I get is a message saying they're closed. What kind of customer service is that?

Honestly, it's frustrating. I love Timex watches, but I don't know if I can deal with this kind of treatment. I might have to start buying from other vendors instead. It's a shame, really. Timex could be so much better if they just put a little more effort into their customer service.

I bought a Timex Ironman Run Trainer 2.0 watch with GPS and a one-year warranty. I used it for my daily lap swimming, but after 23 months, it stopped being waterproof. I was disappointed because I paid a lot of money for a name-brand watch with specific waterproof features. I thought it would last longer, but I was wrong.

So, I decided to buy another Timex watch, the Ironman T5K412, with a one-year warranty. I wanted to track my daily lap swimming again. However, after only 21 months, it also stopped being waterproof. I was frustrated because I thought I was buying a quality product that would last.

Overall, I am disappointed with my experience with Timex watches. I expected more from a brand that has been around for so long. I feel like I wasted my money on watches that didn't live up to their promises. I hope Timex can improve their products in the future so that customers like me can trust them again.

I gotta say, I've had a couple of experiences with Timex and they were pretty unremarkable. I mean, I ordered some stuff from them and didn't get any notifications about my order being received, shipped, or delivered. That's kinda weird, right? But whatever, I got my stuff eventually so I didn't really think much of it.

But then I ordered an extra watch strap and boy, let me tell you, what I got was NOT what I ordered. Like, it only barely resembled the description and photos on the website. So I reached out to their Customer Service team FOUR times over the course of FIVE weeks and I haven't gotten a single reply except for those automatic "Thank you for contacting us" emails. Like, seriously? Do they not care about their customers at all?

It's pretty clear that once they've got your money, they don't give a hoot about you anymore. So I would definitely avoid Timex if I were you. There are plenty of other watch companies out there that actually care about their customers and will provide support after the sale. Don't waste your time with these guys.

I gotta say, Timex's customer service is a real letdown. I tried to reach out to them through their web chat, but it just wouldn't work. And when I finally managed to get through, they didn't seem to care about my concerns at all.

To make matters worse, my order was delayed for a whole week without any explanation. I tried to email them about it, but they just ignored me. It was only after a week that my watch finally arrived.

And when I finally got my hands on it, I was pretty disappointed. But when I tried to leave an honest review about the product, Timex's customer service had the nerve to reject it.

Honestly, I wouldn't recommend Timex to anyone. Especially their online store. If you take a look at the reviews, you'll see that I'm not the only one who's had a bad experience with their customer service. It's a shame, really, because Timex is a well-known brand. But if they can't even get their customer service right, what's the point?

I've been a fan of Timex watches since the 1970s and I've never had a single issue with any of them. Recently, I purchased a Timex watch from a department store on Wednesday 10-1-20. It has a steel wristband that you stretch out and put over your hand when you put the watch on your wrist. I wear it five days a week and take it off on the weekends, so I've probably put this watch on and taken it off my wrist about 800 to 840 times since I got it.

However, on Saturday 6-18-22, when I went to take the watch off, the part of the strap near the top of the watch itself broke on one side. I was disappointed, to say the least, as I've always trusted Timex to make quality products.

So, on Monday 6-20-22, I called Timex customer service to explain the situation. A gentleman named Migelle (sp) answered the phone and after I explained everything to him, he sent me a 15% email coupon if I bought a Timex watch strap! I was shocked and disappointed by their response. I mean, come on, your product failed, and I have to buy another watch strap? That's not how you treat a customer who's been loyal to your brand for almost half a century.

If I were Timex, I would have apologized for the inconvenience and sent me a new watch strap. It's not about the money; it's about the principle. I've always trusted Timex to make quality products, and this experience has left a bad taste in my mouth.

Overall, I'm disappointed with Timex's poor response to a customer who's been with them for almost half a century. It's a shame that a company with such a long history of making quality products would treat their customers this way. I hope they take this feedback seriously and improve their customer service in the future.

So, I ordered a watch from Timex and they sent me someone else's order. I called them up to let them know and asked for a return label. They couldn't send one right away and had to check with someone higher up. They said they were going to re-ship my order. I should have just kept the watch they sent me since it was the same one I ordered. But I decided to wait for my actual order. A week later, I still hadn't received a return label, so I had to call them again. Each time I called, I had to wait on hold for 40 minutes just to speak with customer service. It was a real pain in the neck.

When I finally got through to someone, I told them it was ridiculous that I had to wait for a return label to fix their mistake. They eventually sent me one, and I returned the watch. I waited for the replacement, but it never came. I had to call them a third time, and they told me that the order had been cancelled. I never received any notice of this. The watch I ordered as a gift for my daughter was no longer available. There was a similar one, but it wasn't exactly what she wanted. I asked Timex to pay for express shipping, but they refused. They said they would refund the shipping, but given how many mistakes they had already made, I asked them to pay for it. They wouldn't budge.

I can't spend any more time on the phone with Timex talking to people who have no authority to help me and don't communicate well. I even spoke with a supervisor, but it was like talking to a robot. She just kept repeating the same canned speech over and over. If you order from Timex and they mess up your order, it will be your problem, not theirs. You'll waste hours of your life on the phone with unhelpful people who aren't interested in fixing their mistakes. I'm never buying another Timex watch again, and my daughter will have to find another watch she likes. She won't have it for Christmas, which is a real bummer.

timex.com is a website that asks you to make an account, but then it doesn't let you sign in. I tried to click on the "sign in" button, but nothing happened. It's really frustrating because I wanted to check the status of my watch order. I have no clue when it's going to arrive, and that's not cool. I wish they would fix this issue because it's not fair to their customers.

Finally, after three weeks, I received my watch. The packaging was damaged, but the watch itself was fine. The Navi XL is a great watch, it looks good and is easy to use. The only downside is that the strap is a bit stiff, but I'm sure it will soften up over time. Overall, I'm happy with my purchase, but the lack of communication and slow delivery was frustrating. I hope Timex can improve their customer service in the future.