Titan Auto Group’s earns a 1.0-star rating from 7 reviews, showing that the majority of customers are dissatisfied with their purchases.
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I got a jeep from Titan Auto Group, LLC and I really liked it
I got a jeep from Titan Auto Group, LLC and I really liked it. It was easy to buy, but they tricked me into getting a used car warranty that they said was free, but it actually cost $2500. They just want to save money. They had my jeep for almost a month and replaced the back differential once and the front twice. But less than a month later, it sounds terrible. I took it to Aamaco and they said my front differential is almost broken and looks like a junkyard part. Titan won't fix it until I break down so the warranty will work. Be careful when you buy from them. Titan said they fixed my heater, but the glue they used melted because they didn't really try to fix it. They just glued the door to blow hot air. The loaner cars we used all had problems and mold. I talked to the warranty company and they said I should get my money back for the warranty because the dealership is responsible for fixing existing problems.
Titan Auto Group Complaints 6
Bought a car from Titan Auto Group, LLC and they didn't tell us it had some damage
Bought a car from Titan Auto Group, LLC and they didn't tell us it had some damage. We told them we want to give it back, but they said no. So we stopped the payment on the check we used to buy it.
I bought a 2002 jeep liberty from Titan Auto Group, LLC on 5/26
I bought a 2002 jeep liberty from Titan Auto Group, LLC on 5/26. But, the next day, I had to go back to the carlot because the dealer lied about the vehicle. I took it to my mechanic, and he told me that the dealer knew it was a bad motor when he sold it to me. The cost of the repair is more than the total cost of the 2002 vehicle. The dealer said he couldn't do anything for me. I feel like I was lied to.
I bought a 2013 *** Outlander Sport from Titan Auto Group, LLC on 2/12 for $6,374.50
I bought a 2013 *** Outlander Sport from Titan Auto Group, LLC on 2/12 for $6,374.50. But, it turned out to be a bad deal as the car was not reliable. I returned it within 24 hours, but they refused to give me my money back. I explained to them that I needed a reliable car as my fiance has cancer and I take him to ohsu for his radiation treatment. But, they didn't care and only offered me $5000 for trade-in. They won't even trade me anything straight across and want me to spend more money which I don't have. I'm really disappointed with their service and regret buying a car from them.
Is Titan Auto Group Legit?
Titan Auto Group earns a trustworthiness rating of 82%
Highly reliable. Use their services with confidence, yet trust but verify.
- Titan Auto Group's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 1 complaints being resolved.
- Titan Auto Group protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Titan Auto Group has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
We got a car from Titan Auto Group, LLC in October
We got a car from Titan Auto Group, LLC in October. It was good at first, but then it started overheating a month and a week later. We took it to them, but they said it was fine. We took it home, and it overheated again before we got there. We took it back, and they said their mechanic checked it and it was okay. We took it home, and it overheated again. They told us to take it to the *** dealership for a recall. We did, and it needs a new engine because there's scrap metal in it. The repairs cost a lot, and they won't fix it. They say we did something to it. They shouldn't be in business if they're going to scam people like this.
I got a car from Titan Auto on May 21 for $3,800
I got a car from Titan Auto on May 21 for $3,800. The sales guy, John, said he'd fill it up with gas, but JD took over and didn't do it. When I got it, I filled it up myself and it took a while to start. Some warning lights came on too. John said he'd help me out for cheap and asked me to bring it in. When I picked it up, he said he didn't know what was wrong and that he'd call me back. Today, June 2, JD said they wouldn't help and I'd have to pay for repairs. They didn't tell me about the problems before I bought it.
Me and my partner went to Titan Auto, LLC on 1/11 to buy a car
Me and my partner went to Titan Auto, LLC on 1/11 to buy a car. We met JD and bought a 1999 *** Prizm in Red. JD promised to fix the front inside driver door handle for free. He said he would order the part and contact us in a few days to schedule the installation. But after 2 weeks, we heard nothing. We called their service/ordering department and they said they never ordered the part. They said they would order it right away, but again, we heard nothing. We called again and they said the part was stuck in Las Vegas, but they never told us. They said the part would arrive by 14th or 15th Feb. 2021. We waited until the 16th to call them and they said they got the part, but they wouldn't install it for free. They said it was an "as-is" sale. We went to Titan Auto, LLC on Feb. 16th, 2021 and talked to JD. He said the service department could do it, but they couldn't make it work. So now we have a car with no driver side inside door handle, which is dangerous. They made promises, but didn't keep them and didn't give us any customer service.
About Titan Auto Group
At Titan Auto Group, customers can choose from a variety of new and pre-owned vehicles, including cars, trucks, SUVs, and vans. The dealership carries vehicles from some of the most popular brands in the industry, including Ford, Chevrolet, Toyota, Honda, and many more. Whether you're looking for a reliable family vehicle or a sleek sports car, Titan Auto Group has something for everyone.
One of the things that sets Titan Auto Group apart from other dealerships is their commitment to customer satisfaction. The dealership's knowledgeable and friendly staff is always available to answer questions and help customers find the perfect vehicle for their needs. They also offer a range of financing options to make purchasing a vehicle as easy and affordable as possible.
In addition to their impressive selection of vehicles and exceptional customer service, Titan Auto Group also offers a range of other services to help customers maintain and care for their vehicles. These services include routine maintenance, repairs, and parts and accessories.
Overall, Titan Auto Group is a top-notch dealership that offers a wide range of vehicles, exceptional customer service, and a commitment to customer satisfaction. Whether you're in the market for a new or pre-owned vehicle, or need maintenance or repairs for your current vehicle, Titan Auto Group is the place to go.
Overview of Titan Auto Group complaint handling
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Titan Auto Group Contacts
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Titan Auto Group phone numbers+1 (541) 704-0777+1 (541) 704-0777Click up if you have successfully reached Titan Auto Group by calling +1 (541) 704-0777 phone number 0 0 users reported that they have successfully reached Titan Auto Group by calling +1 (541) 704-0777 phone number Click down if you have unsuccessfully reached Titan Auto Group by calling +1 (541) 704-0777 phone number 0 0 users reported that they have UNsuccessfully reached Titan Auto Group by calling +1 (541) 704-0777 phone number
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Titan Auto Group address4345 Santiam Hwy SE, Albany, Oregon, 97322-7033, United States
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Titan Auto Group social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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