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Great Fun

Great Fun review: charging my account without authorization 183

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1:45 pm EST
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I received a charge on my card from TLG company which I never authozie, they said I was signed up when I purchased airline tickets from Allegiant, I authorize Allegiant to charge my card to pay for my airfare not to subscribe me to other companies I dont know. I called this company and they didnt want to return my money is only $16.99 but if this is charge on a monthly basis during a year it could add up to a lot of money for something I dont use or know about. Now I have to call my bank to report this charges and which I never authorize it's just a waste of my time of being back and forther. I have never called this company until today because of the charges they made on my account...also never received any paper on the mail or e-mail saying i was enroll in this...

I want to prevent other people of going thru what i'm going right now, now i dont even feel online purchases with direct companies are secure since i dont even know if my information has been provided to other pple i dont even know about.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

183 comments
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Lois Shanahan
Jun 24, 2008 3:48 am EDT

I, too, was charged $12.99 on my credit card - I did not authorize any purchases; don"t know where or who they are.

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KB
Jul 01, 2008 5:50 pm EDT

I book a stay at the travel lodge online. I got a pop up from Travelers Advantage for a great offer giving me the money back I spent on my reservation that booking, etc. of course I was skeptical about it, so I used my cell phone to call Travellodge (room I was staying at) and ask 1 million questions to be sure they were familiar with Travelers Advantage, they turned out legit. So I accepted, and made sure I copied the transcripts from our conversation, just incase there was something tricky in the deal.
After forever I got my rebate (for the room I booked that night). I ened up canceling my account, only to notice that i was still getting charged every month turns out GREAT FUN got ahold to my credit card information, and had been going to town. I called and called the number that was provided with the debits they were making, automated system, many prompts, and finally a hang up. I contacted my bank again and thought I was making sure they put a stop to this company STEALING my money. thing just told me to log on and go through my statements (which i never really look at, i often check my balance, which never seem obviously off, but was) THESE UNKNOWN PEOPLE ARE STILL DEBITING MY ACCOUNT, AND HAVE BEEN SINCE LATE 2007. I was furious, and I finally got travelers advantage the company I did sign up with the spill the beans. They both are two companies under one umberella. They gave me a number and I finally got a hold to someone, they gave me one or two ridiculous reasons why they were taking my money, not knowing that I copied the transcripts from my offer. They have promised to give me four months of my money back. Am I grateful? Absolutely. Is that enough? Not hardly. I want every red cent they STOLE, going back into 2007 and I want to make sure they dont steal from another person.

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kOTESWARA RAO
Jul 02, 2008 2:09 pm EDT

I didn't know how they were charging with out knowing to me from my credit card. This is is big scam company... Please take action against this company...

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Kristin Oxley
Jul 03, 2008 9:39 pm EDT

How can they randomly charge my credit card? How do they continue to do this to other people? Luckily I had a chance to block the account before the creeps got my money!

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Kojo Blankson
Jul 04, 2008 8:10 pm EDT

Please can you cancel membership if any between us because I have notice charges to my Credit Card Account number [protected] which is unauthorised. Thank you

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corina
Jul 09, 2008 1:53 pm EDT

My bank charged my account an over draft charge because i didn't have the money in the account because i didn't know about it.

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t cannon
Jul 10, 2008 10:56 pm EDT

Got my credit card for 119.99 and just found out 2 weeks after. Am calling now to resolve but they deny lots of info on how they got my number. Credit card company barclays is just as dumb claiming no knowledge of TLG. Looking on internet now theres pages of complaints for TLG.

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steven garcia
Jul 12, 2008 10:27 pm EDT

This company charged my card and I dont know how they got the number so I went to my bank and we are going to find out how they stole this info and put a stop on this fraud. this is fraud and if I dont get my money back I will go to the feds and file a formal complaint. and I mean today not 10 to 15 days from now. I will have someone in jail for this. who are you and how did you get me card number. I will sue you to.so get on it or the law will be notified.

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Elizabeth L.
Jul 17, 2008 1:38 pm EDT

Stop debiting my account. i have not authorize you to charge any money in my account .. this is a fraud

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Janis Hannes
Jul 19, 2008 12:07 pm EDT

Good people: Do all these charges come through a JC Penny 'Family Rewards' program?
I found that an unauthorized charge on my credit card was actually from Penny's for
this 'discount service' every month. I did not even authorize that. I also recieved a bill
from Pain Vanish for a product I did not order.
Probably you wouldn't be reading this unless you've already had problems, so this email
won't prevent that, but there's safety in numbers, and we must stand together and let the
'scammers' know we're onto them.

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Shawn
Jul 21, 2008 8:54 am EDT

You have been notified to cancel the account that was NOT set up by my husband or my self. The bank has been notified and you have as well.

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Lois Peterson
Jul 21, 2008 10:10 am EDT

I want to cancel this membership. When I try to find them online, I find complaint sites re: this "company". Rip off is the keyword for these websites. When I call the ph.# on my credit card, listed before the charge of $11.99, I get something having nothing to do with the company. The other charge is from TLG Shopper for $11.99 and that ph.# leads to a car dealership.

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Cynthia
Jul 25, 2008 9:17 am EDT

The same thing happened to me - unauthorized use of my credit card. "Great Fun" owned by the Trilegiant Corporation would not consider refunding my money. The only thing that worked was filing a complaint with the Better Business Bureau at http//www.connecticut.bbb.org. I also filed a complaint with the Federal Trade Commission. After some back and forth denial on their part, they ultimately refunded all of the monthly charges for almost a year.

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trish
Aiken, US
Aug 03, 2008 7:01 am EDT

i have been charged and did not approve it . please return my money thank you

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Heidi
Aug 06, 2008 10:35 am EDT

Tlg great fun comes with priceline. They are experts on doing fradulent charges, its just a pop-up. I recently had $11.99 charged to my visa, I called my bank right away and told them it was a fradulent charge. They took right off. All you have to do it report the company and tell them is fradulent. They do this to anyone that buys anything off of priceline.

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tammy
Aug 08, 2008 7:33 am EDT

I know they have been taking money from my bank acct but I now want it stopped and don't knoe exactly how to go about it. Would appreciate if you could help me out. Thanks

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Kathy platfoot
Aug 12, 2008 5:29 am EDT

How do you get ahold of that company. They are charging my credit card also.

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Clara Rouse
Aug 14, 2008 2:34 pm EDT

I receive a charge forGreat Fun on my account for $11.99 Customer rep said I had purchase something that offered a rebate I told I wanted it cancelled so they did let's see if it works . The funny thing is I have not purchased anything. This is shady business

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Tara Riggins
Aug 20, 2008 9:45 am EDT

To Whom this May Concern
I don't know who or what this company is but this company came up on my bank statement with a charge of $ 11.99. If you can please contact me to resolve this issue I wi'll appericate it.
Thank you
Tara Riggins

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rachel hosick
Aug 21, 2008 8:55 am EDT

they have been talking out money from my checking account without my conceny, want it stop as of rigt know.I don't even know who they are. want the money put back or I will do whatever I have to do.my conformation number is 27154300Aug

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Linda
Aug 23, 2008 9:41 am EDT

I have a charge on my Amex I did not authorize this. What the hell is Tlg great Fun... I have no idea what this is...

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Anthony John
Aug 25, 2008 6:16 pm EDT

I purchased an account with classmates.com and apparently when I did I somehow was signed up for an "account" with TLG Great Fun. I never authorized the three charges for $12.99 that were posted to my credit card. In fact I caught the second charge on the card and telephoned the credit card company. It was a weekend and while we were trying to figure it out TLG got me a third time. I cancelled the credit card. Monday morning I telephoned TLG Great Fun, cancelled the TLG "account" and demanded my money back, telling them I had never authorized the account. The TLG Great Fun service people I spoke with refused to refund my money. I persisted and the parent company, Trilegiant Corporation, sent me a form to fill out for a "request" for a refund. I returned the form. I am going to submit the complaint to the Consumer Advocate of my States Attorney's Office regardless of what happens. I am not holding my breath that they will give up my $38.97 voluntarily. I suggest anybody who has similar problems with TLG Great Fun contact their States Attorney's office. Anthony John.

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Albo
Aug 26, 2008 6:48 pm EDT

This is what their fine print says. Thank you for alerting me while I'm still on time.

Membership Card Discounts
Going out for a bite? Don't forget your Great Fun membership card! Simply present it when you dine at any of the THOUSANDS of participating restaurants. Your Great Fun membership card entitles you to:
Tasty savings at participating local cafés, bistros, grills and restaurants
Instant discounts on entrees, take-out and delivery
Sweet savings on snacks, desserts, and more

Restaurant.com Dining Certificates
One of the most visited sites for eating, drinking, and now saving, Restaurant.com offers $25 Dining Certificates at a fraction of their value for restaurants all over the country. Add the special 10% discount, and you can get plenty full - without emptying your wallet! All Restaurant.com certificates are purchased online and printed instantly with your own printer.

Simple & Secure Enrollment with Continuous Savings, Easy Billing, and a Money-Back Guarantee. Try the service with the first month, for $1. Your membership will be extended automatically for an additional eleven months at the $119.99 annual membership fee, and automatically renewed annually at the then-current fee, billed to the credit or debit card you provide unless you call toll free during your 1 month trial to cancel. You can call any time to cancel and get the unused portion of your then-current annual fee returned. The $20.00 ExxonMobil Cash Card is yours to keep.

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Albo
Aug 26, 2008 6:59 pm EDT

CALL THIS NUMBER TO CANCEL YOUR MEMBERSHIP IF YOU FEEL LIKE IT:

[protected]

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les
Sep 12, 2008 8:00 pm EDT

hey all iim like you guys got charges without knowledge email me fols and lets get together to start a petition or something to get wats ours! this is wrong! if your with me email me at madiles2000@yahoo.com lets get these ###!

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Arlene
Sep 18, 2008 1:21 am EDT

This company slips in when you are making a purchase online and their page comes up with "How would like to save 15% on your next purchase?" Your charge card which is open, then is copied and suddenly you are billed, in my case, 12.95 each month! I complained and threatened to report them to every organization I could think of including Senior Abuse! They first offered two months refund, then six then finally the entire 12 months refund. I am waiting for my next statement. You never receive anything for the so-called membership. I will inform my charge company if the refund is not given.

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Tracie Vess
Sep 18, 2008 3:24 pm EDT

I was charged 11.99 for this and I didn't even sign up. I think this is unfair !

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e wafel
Sep 22, 2008 8:48 pm EDT

lI was also charged 11.99 fraudently .what recourse do we have to persue legal action?

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liteseed
Sep 24, 2008 12:48 am EDT

Illegitimate withdrawal of funds from a debit account. It is simply hard to believe no one can stop this scam organization from doing this.

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Linda Jacobs
Sep 26, 2008 7:42 am EDT

Thanks for the phone numbers to these two companies. I just found charges on my VISA from both TLG Complete Homeowner and TLG Great Fun for $12.99 each. At this time, the charges are pending so the bank could not give me their phone numbers. What other action can be taken to continue to alert the public to this fraud and get this company closed? I am also a member of Classmates.com. I'm going to start by contacting the Better Business Burea.

It seems to be there has to be a better screening process via credit card charges. Also I do not plan to join any other organization unless I know they will not sell my banking info.

Im going to write to the Readers Digest/That's Outrageous article. Any other suggestions, please post.

Sincerely,
L.B. Jacobs

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kristen
Sep 28, 2008 1:42 pm EDT

it happened to me too like right now, I am planning on closing the bank account and open a new one...that's the only option you have left if they keep taking money out of your bank...good luck

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Sandra
Oct 04, 2008 8:43 am EDT

For the past 6 months this this company has withdrawn $14.99 from my account. I don't know how they are getting away with this. I have not received anything from this company now have I bought anything. I want this stopped ASAP.

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Mary Norvaisas
Oct 08, 2008 11:35 am EDT

Seems to be a scam when booking airline tickets thru Hot Wire?! That's just a guess. They have been charging my credit card $12.99 for several months. Probably a checked box that was overlooked. I called and cancelled and am now awaiting paperwork to get reimbursed for past payments. This is no fun at all. Shame on them for being so sneaky!

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Veela Lymuel
Oct 11, 2008 12:06 pm EDT

I was charged 15.99 from a company I have never any business with. I called, but answer on the weekends. If there is a fine print scam endorsed by discount websites, they should be held accountable as well. With the economic problems of today, this is unethical and immoral of these companies to do to main street American people. A law suit should be started for this unbelieveable scam. it should be considered FRAUD!

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Gerard
Oct 11, 2008 2:16 pm EDT

I was ripped-off by ALG-whatever. I just bought Tickets through Cheap Tickets, last December, only to now realize that $11.99 is being deducted from my bank account. I never signed up for anything. I never received anything. So far I am out $119.90. I’m out of the country now, so it’s going to be an expensive task to try and retrieve those unauthorized payments. I’ll be sure and Youtube it too.

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kathy
Oct 11, 2008 8:21 pm EDT

A charge of $36.99 showed up on my bank account. I havwe no idea why, who this is, or how this occurred. Can you help?

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Michelle
Oct 13, 2008 6:24 pm EDT

RIP-OFF, STEALING MONEY FROM CONSUMER. UNAUTHORIZED CHARGES $11.99 FOR 2 MONTHS. BE WARE OF TLG SHOPPERS TOO, THEY ARE THE SAME.

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Greg M.
Oct 14, 2008 3:05 pm EDT

Charged 12.99 Great Fun membership fee. Called card company. Said for office Supplies AKA cendant corp.

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Dori
Oct 19, 2008 4:06 pm EDT

I just noticed a charge on my card for $11.99. This was on my card twice this month, once last month, and the month before.
I called the number listed on my charge card statement and it says its been disconnected.

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tzvi
Oct 20, 2008 11:08 am EDT

i have also been ripped off by this company after booking airline tickets on hotwire. cancelation#sg202871020.Only noticed it after 3 monthes.

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  1. Great Fun Contacts

  2. Great Fun phone numbers
    +1 (877) 488-9480
    +1 (877) 488-9480
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  3. Great Fun emails
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    6 High Ridge Park, Stamford, Connecticut, 06905, United States
  5. Great Fun social media
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