Toyota review: poor toyota service 58

Dears,

First I want to introduce my self
I am one of Toyota Lovers since 15 years ago
I believe in Toyota as the biggest & greatest company in the automotive fields
One of my dreams to own of the Toyota models
My dream became a truth in 2008 as I own Toyota yaris

 Unfortunately, I faced a serious problem at Nov 2010
My car had a problem in a fuel injection in beginning of November
As of normal process, I sent mail to Toyota Service centre in Abou Rawash area
Repairing take 3 days (as I will explain in detail later)
Service Centre repot as there is no problem in the Fuel injection system
After receiving the car from my side, I noticed the same problem in the car
Using a truck to carry the car to service centre again (consuming full day for car delivery& repairing)
The car stopped again after only 4 hours of car receiving
Then, I obligated to wait 3 days for the truck to carry my car again
Another 2 days in the service centre to receive my car
The car stopped again after only 4 hours of car receiving ( I am not repeating the words)
This is really happened
Another 5 days in the service centre to receive my car tomorrow
However, I want to highlight some issues I faced during this bad experience:

1- Toyota call centre didn’t receive the phone calls (Follow up of my car status is unknown process)
2- Trucks is not available for 3 days to carry my damaged car (Toyota lost their clients to other unknown & unauthorized service centers)
3- Toyota employees has no interest in customers satisfaction (calling Mr. Sherif Complaint manager in Toyota) without solution
4- There is a time gap between finishing car repairing & customer receiving (No answer from call centre)

As you can see from the above mail
1- 3 weeks left now without my car
2- consuming time & money to follow up my car
3- I was in charge for my car delivery to the service centre using truck twice
4- Losing 4 working days in my current job to receive the car more than one time

Finally I appreciate your fast replay on my mail.

Please accept my respect and regards

Mohamed Elezza
E-mail: mohamed.elezza@etisalat.com
Web: www.etisalat.com.eg
Mob: +202 [protected]

my 2006 toyota corolla started giving me transmission problems in July, 2010. Sopon after the problems started I found out that a safety recall of the engine control module can cause the engine to stop while being driven, or the engine may not start, the engine light to come on, and harsh shifting ; all of these effects which may cause transmission problems. My car had all of these symptons, therefore the engine control module could have caused transmission problems. Toyoto refuses to admit that the ECM caused these transmission problems. The car has stopped in traffic several times and I have had one accident because of this problem. My car now needs a new transmission, but Toyota will not pay for it: this is ridiculous, Toyota knows that recalled ECM caused that transmission to go out and they are trying to use the excuse that the car had too many miles on it. Toyoto doesn't stand behind their product, and this is highway robbery. There is no way a 2006 Toyota should have transmission problems, especially when the maintenance was kept up on it. In essence, after 100, 000 miles the transmission will possibly go out on the 2006 Toyota Corollas. I am seeking an attorney.

what happened? Toyota use to be a very reliable automobile.

at 61, 000 miles, first ignition coil failed.
now at 70, 000 a second one has failed.
this engine has 6 coils [one for each cylinder].
clearly the expectation is that I'll have a least 4 more failures, at about $200 each, not to mention the stranded in the middle of nowwhere problem.
There are lots of documented complaint on the internet. Toyota needs to belly up, and replace, pro-actively, a Lot of coils.

This mail should directly go to your SPAM mail. Do not even respond to this mail. Its a hoax.

Never resolved the issue never paid me for the repairs I made.

The new Toyota FJ.

I was looking to buy one of these but out of principle I changed my mind.
As the RRP price in Australia is on average $50, 000.00 excl "on road costs" while the same model
can be purchased in the USA for 28, 000.00 excl tax or Japan $38, 000.00.
RRP=Recommended Retail Price! Recommended by whom?
Read as "Really Ridicules Price"!

Darwin 48, 927.40/49, 339.40 realy redicules price 44, 990
Brisbane 49, 337.00/49, 751.00 realy redicules price 44, 990
Sydney 49, 343.96/49, 763.96 realy redicules price 44, 990
Canberra 49, 730.50/49, 730.50 realy redicules price 44, 990
Melbourne 48, 749.10/49, 159.10 realy redicules price 44, 990
Hobart 49, 344.90/49, 760.90 realy redicules price 44, 990
Adelaide 49, 435.00/49, 851.00 realy redicules price 44, 990
Perth 50, 099.80/50, 550.05 realy redicules price 44, 990

http://www.toyota.com USA
FJ Cruiser 4x2 AUTO 25, 290msrp
FJ Cruiser 4x4 MAN 26, 470msrp
FJ Cruiser 4x4 AUTO 26, 880msrp

FJ CRUISER
MSRP 3.140 million JPY - 3.320 million JPY= $38, 000.00 AUD
(Information http://www.mytoyota.jp/english/newcar/lineup/?suf=76 from as of 11/10)

Nagoya - Fremantle port 7500km
Nagoya - SanPedro port (Los Angeles) 8500km

I recieved this email represented to be from Toyota, interestly when you go to the official Chinese site it is identical to the site provided by the scam emailer!
TOYOTA COMPANY CHINA
Customer Service Department
Affiliate of Toyota Branch China.
28 Tanfield Road Tiaxiu lio Beijing China www.Toyota.com.cn

WINNING NOTIFICATION TO ALL WINNERS

DEAR Sir/Madam
We are pleased to inform you of the announcement made today, You are among the winners of the TOYOTA CAR INTERNATIONAL PROMOTION PROGRAM Participants were selected through a computer ballot system drawn from 2, 000, 000 email addresses of individuals and companies from all part of the world as part of our electronic business Promotions Program.
As a result of your visiting various websites we are running the E-business promotions for. You/Your Company email address, attached to ticket number [protected]-6410, with serial number 3772-510 drew the lucky numbers [protected] and Bonus number 10, Your INSURANCE Number: FLS433/ 453L /GMSA and consequently you won in the Second Category of the TOYOTA FORTUNE LOTTO DRAW.
You have therefore been approved for the payment of the sum of US$1.000, 000, 00 in cash, including a Toyota car which is the winning present /amount for the Second category winners. This is from the total prize money of US$12, 650, 000.00 shared among the international winners in the Second category.
CONGRATULATIONS!

Please be informed that your won fund of the sum of US$1.000, 000.00 is now with the payee center. Contact our agent and give them your full names so that they will re-insure your winning fund under your full names. Together with the port where your winning car should be shipped to.
To begin your claim, please call our claim agent or send email immediately to Him:- Engr.Joseph Brian (Claims Agent) Foreign Services Manager, Transglobe Finance Securities
Email:- claimcentre.china@qq.com
Tel: +[protected]

Fill the under listed Info, and Submit Immediately:
1. Full Name:----------------------------------------------------
2... Address:------------------------------------------------
3. Occupation:---------------------------------------------------
4.. Age:-------------------------
5. Sex:---------------
6. Nationality:-------------------------------------------------
7. Country of Residence:------------------------------------------------
8. Telephone:-------------------------------------------
9. Fax Number:-------------------------------------------
10. Amount Won:--------------------------------------

NOTE: In order to avoid unnecessary delays and complications, please remember to quote your reference and batch numbers and other information provided above and below in every one of your correspondences to your claiming agent.
Congratulations'' once again from all our staff and thank you for being part of our promotions program.

Sincerely,
Mrs. Juliet Vladimir
Online coordinator
toyotachinapromo@qq.com
www.Toyota.com.cn

In 2005 I purchased a new Toyota Sienna AWD mini van at the dealership. at 30K miles the transmission went on the van, Toyota Universe fixed the problem. Four months later having only a routine oil change. the front differential leaked oil causing it to seize and damaging the transmission. Toyota Universe service manager Joe said it was my problem that the differential leaked not his, and the dealership would not fix the problem. the Sienna which now has 40K miles had the following issues. 3 sets of brakes, 2 sets of roaters, 3 sets of tires including those run flat tires, which on the third set I had to put regular 17 inch tires. I would not recommend Toyota Universe for anything, They will give you nothing buy grief.

Read more: http://www.consumeraffairs.com/automotive/nj_toyota_universe.html#ixzz0qSIoO1dT

Dear sir:

am an owner of your car Toyota corolla 2009...I bought it from Kuwait as my family are working there...then after about 6 months they sent it to me here in EGYPT. and now I have to perform the car service of 5000 Km.
and when I contacted your seller here in Egypt ( Toyota Egypt ) they replied me that I can't do the service of my car or even repair anything for in their place cause I bought it from outside Egypt?!...and after I insisted and asking how come Toyota dealer refuse to repair a Toyota car wherever it brought from? they just reply that I have to sign a contract with them just to allow me making the car regular service in Toyota Egypt places... and I HAVE TO PAY 1.5% of the Egyptian total price of the car?! and also paying all the fees of any service I do there...which is unacceptable for me as a Toyota customer to pay money to get my after seller service? so please reply me with the right action I should take...
thanks for your support

A Toyota customer
Tamer

I would like to let you all know that I went to purchase a car from Toyota and had the worse experience of my life. The salesman falsified the paperwork for the car. They told capital one that I had a trade in and that was never the case. The papers were returned to Toyota on august 13th and no one ever informed me of that. I had the car for two months without being able to put insurance on it because there was no financial institution lein on it. I returned the car and the sale person was very rude. They refused to return my money. I will never buy anything else from Toyota. I hope that this get to the top person so that they know that they have people representing the company in a bad way. I have the names of everyone that I talked to about this. It would be nice to have my money back. I'm looking to take it to small claims court. Thank u for taking the time.

Incident = On 1/19/11 My 2005 Prius began to shake while driving on surface streets. I pulled over checked the car but saw nothing that would cause the shaking.
I then started the car and began to drive. The shaking started again like an unbalanced washer. I took the car to Hollywood Toyota. Toyota checked the car and indicated that 2 Spark plugs had gone bad and that 2 Ignition coils had shorted out. As a result the engine had carbon deposits and needed extensive cleaning.
I have done all scheduled maintenance to Toyota specification. 

As a result i contacted Toyota's offices to voice safety concerns. Were there any other similar reported incidents and do they consider any safety issues. Didn't get a clear answer at all from them. Toyota once again is in denial with Prius problems.

Damage Resulting = Cost was $989.81. I feel that Toyota needs to reimburse me for these repairs. Had this happened on the freeway results could have been different. I complained to Toyota and they have offered me $348.10 off the total work.

Its not just a money issue its a safety issue as well. 

Marc Kontoff
3700 Los Feliz Blvd #16
L.A. Ca 90027
[protected]

buy American!

As I knew Toyota have a good quality and good workmanship, I need to check this first.

Purchased 2011 Toyota Yaris 12/23/10. Paint & windows started chipping within two weeks. Went back 1/14/11, then again a week later 1/21/11 because corp reps were supposed to be at dealership, but weren't. Svc dept mgr took pix of car damages he said would be sent to corp. Left several mgs for him since he took pix for follow-up because the car continues to chip & spoke w/gen'l mgr twice, the last time being yesterday when he guaranteed me that the svc mgr would call me within the next 30 minutes. Todate, 2/8/11, no cooperation from dealership or Toyota Corp. I call them, they don't call back. If you're in the market to buy, don't follow in my footsteps and purchase anything from Toyoya Corp or its dealers! Toyota has begun to make dangerous & substandard products. We paid our money in good faith and received a lemon in return (i.e., we were mislead). They use to be the best, now they're just a bunch of Crumbums! --"Pissed Off" in Flagstaff, AZ.

I went to buy a truck and a deal was made for a truck "out of the area." I put $500.00 down to wait for them to obtain the truck-the wait was 2-3 weeks. In two weeks I had heard nothing, so I went to the dealership to get information. I was told the truck was not available and they were going to wait 8-9 weeks for the new models to come out. I inquired as to why I was not notified of this, but no anwer came. They shared that the rebate offered on this truck would not be available and the price would be higher. I said since the truck was not available and the figures no longer applied, the original deal was no longer valid. The salesman agreed. I then said I wanted my down payment back. I was told that could not be done on the weekend, but the next Mon it would be sent. I was also told by the salesman when we first made the deal that the down payment check would not be cashed. I learned that 3 days after the deal Performance cashed the check. I have called 5 times, being told eac h time that the check has been signed and sent to me, I have received nothing. I received very poor service re: any follow up and the fact they have not returned my money borders on theft.

i bought my car 3-4 yrs ago once i bought my car i took it back that same month or 2 water was coming inside my car. They told me it was the back window its not coverd my the insurance. today with all this rain my car got so damage . the truck was filled with water, the back sets were floaded with water as well as the floor mates. I called claremont toyota they would tranfer me to different people no help at all i spkt with someone who advice for me to take it to their shop and it will be out of my pocket even tho its a car damage and not my fault. so i decided to take it in i live 5 minutes away so they could see it with their own eyes. advice for me to take the car back on monday. the car smells to nasty its so strong the smell. i had removed the sets so im driving the car with no back sets because their damp wet wet af wet :(. what is my next step wait.

I brought my car into the servicing center to get a window fixed (which was suppose to be covered threw my warrenty) but they told me when i purchased the car, it had a after market window, so the warrenty wouldnt cover. The manager called me and explained that since my car was already at 75k mile I needed to get what he called "a big service" done. He quoted me $1, 282 totoal. Im a single mom, and work hard for my money so I figured I would shop the parts around to find the best price, unfortunately this interferred with the managers plans because after I told him NOT to work on the car, he did anyway. I immediately went to pick my car up, and they told me the "big service" was done already, and that my door panel was taken off so i couldnt take the car that day. He told me it would be ready the following day at 2:00 in the afternoon, and that I had to pay 400$ for the work they already did to the car. To my surprise, when I went to pick my car up, they had just started to do the "big service" and my car still wasnt ready. These people cannot go around lying just to get money. If I would have known that this company was a SCAM, I would have never taken my car there. This is what I get for going into a building filled with rats by myself! To top it off they refuse to give me my car back !