Trendyol
Reviews and Complaints

service. Trendyol is a great website for shopping, especially if you're looking for trendy clothes and accessories. The website is easy to navigate and has a wide variety of products to choose from. I was a little hesitant at first because I had never shopped from another country before, but Trendyol made the process so easy and hassle-free.

One thing I really appreciate about Trendyol is their fast cargo service. I received my order within a few days and everything was packaged nicely. The quality of the products I ordered was also very good. I ordered a couple of dresses and a purse, and they all looked just like the pictures on the website.

The prices on Trendyol are also very reasonable. I was able to find some great deals on items that I had been eyeing for a while. The website also offers discounts and promotions from time to time, which is always a plus.

Overall, I had a great experience shopping on Trendyol and would definitely recommend it to others. The only downside is that some of the products are only available in Turkish, which can be a little frustrating if you don't speak the language. However, this is a minor issue and doesn't take away from the overall quality of the website.

Trendyol is like, the bomb dot com when it comes to online shopping. I've shopped there like, a bunch of times and it's always been super easy and convenient. They even have a mobile app, which is like, so clutch. The only thing that kinda sucks is that you gotta spend at least 60 TL to get free shipping. Like, back in the day it used to be 30 TL, which was way more reasonable, but now it's kinda steep. But honestly, everything else is totally chill. I've never had any issues with my orders or anything like that. Trendyol is definitely one of my go-to sites for online shopping.

I recently placed an order on Trendyol from the seller of Great Books, and I have to say, I am not impressed with the service I received. My order, which has a tracking number of *** and delivery number of ***199, has been stuck on Trendyol Express since 20.04.2023 11:51 in Ankara, and it was supposed to be delivered yesterday. I contacted Trendyol Express Customer Service, and they opened a registration for me. However, when I spoke to an official from Trendyol chat, they were not helpful at all and told me to wait for 5 working days in a rude and mocking tone.

I had to wait another 5 working days for the record I complained about for my cargo, which I had already waited for 7 days, to be resolved. This means that I have to wait for a total of 14 days, 7 days plus 5 working days (which is 7 days) for the cargo that is still in Ankara. This is unacceptable, and I am extremely disappointed with the level of customer service I received.

It seems like Trendyol doesn't care about their customers anymore. The feelings of satisfaction and empathy have been removed, and the quality level has dropped considerably. It's a shame because Trendyol used to be a top-level e-commerce platform with excellent customer satisfaction. However, now it seems like there is no difference between being a member or not, and the elite status doesn't matter.

I will be conveying my dissatisfaction to Trendyol's management team, social media, the Consumer Arbitration Committee, and other relevant institutions and organizations. I hope that Trendyol takes this feedback seriously and improves their customer service.

It's been 6 working days since I contacted Trendyol, and I still haven't received any updates on my order. If there will be a return situation, they are talking about 10 working days. This is unacceptable, and I hope that Trendyol takes immediate action to resolve this issue.

In conclusion, Trendyol needs to improve their customer service and take their customers' concerns seriously. I hope that they will take this feedback into consideration and make the necessary changes to improve their service.