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TruWorth Auto Kokomo Customer Service Phone, Email, Contacts

TruWorth Auto Kokomo
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1.0 2 Complaints
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TruWorth Auto Kokomo Complaints 2

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TruWorth Auto Kokomo Purchased a car through TruWorth Auto Kokomo and the extended warranty as well to ensure the vehicle was covered

Purchased a car through TruWorth Auto Kokomo and the extended warranty as well to ensure the vehicle was covered. Within 3 months, the car was overheating and I had it towed to the dealership per the warranty company. They told me that I needed an engine replacement and that the warranty company wasn't covering it because I failed to change the oil even though I hadn't driven it 7k miles. When I signed the dotted line, they assured me that the car had a complete overhaul on mechanics and I shouldn't have any problems, but I had to have them replace the coolant overflow. After the car was towed, they told me that they would pay 50% of the cost. They also warned me that if I were to contact a lawyer, they would stop all communication with me. They ignored my phone calls and have not returned my messages. I have contacted the attorney general on the matter and haven't heard anything thus far. I just want the issue resolved and the car loan paid in full for faulty products and false advertisement.

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TruWorth Auto Kokomo I purchased a vehicle from TruWorth Auto Kokomo on August 7th

I purchased a vehicle from TruWorth Auto Kokomo on August 7th. However, on September 3rd, the car was unexpectedly taken away. I contacted the car company, and they were unsure why it was taken as there was no information in my file. To further investigate, I reached out to my financial company, only to discover that I do not have an account with them. Surprisingly, when I informed them about the car, they confirmed that it was still on the lot. However, due to the holiday, I was instructed to wait until Tuesday to speak with someone. It turns out that my car was repossessed by TruWorth Auto, as they claimed their bank would not pay for the vehicle. Strangely, they initiated the repossession on August 13th without ever informing me about it. I had put down $3800 for a car that I was not supposed to have, as I was never approved for it. Now, they are refusing to refund my money and have given me the runaround, even though they were aware of what happened to my car since that Friday when they initiated the repossession. This situation has taken advantage of me, causing me to miss work and potentially jeopardize my job. TruWorth Auto should have handled this matter differently and in a more professional manner.

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Is TruWorth Auto Kokomo Legit?

TruWorth Auto Kokomo earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds TruWorth Auto Kokomo to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, TruWorth Auto Kokomo is known for their high standards and safety. If you're thinking about dealing with TruWorth Auto Kokomo, it's wise to check how they handle complaints.

We found clear and detailed contact information for TruWorth Auto Kokomo. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

TruWorth Auto Kokomo has claimed the domain name for truworthauto.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Truworthauto.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • TruWorth Auto Kokomo protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to TruWorth Auto Kokomo has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

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About TruWorth Auto Kokomo

TruWorth Auto Kokomo, located at truworthauto.com, is a reputable auto dealership offering a wide range of services. With a strong focus on customer satisfaction, they provide a diverse selection of quality pre-owned vehicles at competitive prices. Whether you're in the market for a sedan, SUV, or truck, TruWorth Auto Kokomo has you covered. Their knowledgeable and friendly staff are dedicated to helping you find the perfect vehicle to meet your needs and budget. In addition to their impressive inventory, they also offer financing options to make your car-buying experience hassle-free. Trustworthy and reliable, TruWorth Auto Kokomo is your go-to destination for all your automotive needs.

Overview of TruWorth Auto Kokomo complaint handling

TruWorth Auto Kokomo reviews first appeared on Complaints Board on Oct 21, 2023. The latest review Purchased a car through TruWorth Auto Kokomo and the extended warranty as well to ensure the vehicle was covered was posted on Oct 23, 2023. TruWorth Auto Kokomo has an average consumer rating of 1 stars from 2 reviews. TruWorth Auto Kokomo has resolved 0 complaints.
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  1. TruWorth Auto Kokomo Contacts

  2. TruWorth Auto Kokomo phone numbers
    +1 (765) 459-7109
    +1 (765) 459-7109
    Click up if you have successfully reached TruWorth Auto Kokomo by calling +1 (765) 459-7109 phone number 0 0 users reported that they have successfully reached TruWorth Auto Kokomo by calling +1 (765) 459-7109 phone number Click down if you have unsuccessfully reached TruWorth Auto Kokomo by calling +1 (765) 459-7109 phone number 0 0 users reported that they have UNsuccessfully reached TruWorth Auto Kokomo by calling +1 (765) 459-7109 phone number
  3. TruWorth Auto Kokomo address
    1417 E Lincoln Rd, Kokomo, Indiana, 46902-3929, United States
  4. TruWorth Auto Kokomo social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
TruWorth Auto Kokomo Category
TruWorth Auto Kokomo is ranked 1092 among 1391 companies in the Car Dealers category

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