Turkey Hill Dairy’s earns a 1.1-star rating from 135 reviews, showing that the majority of ice cream and beverage enthusiasts are dissatisfied with products.
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Butter almond / chocolate ice cream
Hello Turkey Hill,
I purchased Butter Almond/ Chocolate Ice Cream from Kroger supermarket. This ice cream had no almonds in it. I went back later purchased another Butter Almond/ Chocolate Ice Cream same thing no roasted almonds. I'm not sure whats going on but I really thought I was going to get almonds both times and didn't.
This could be some type error in processing you may have others saying same thong soon.
Desired outcome: I don't know really since the money is spent
Rude cashier would not honor sale prices
I visited Turkey Hill mini mart at 686 2nd St Highspire, Pa 17034 @ approximately 5:05 pm. I was trying to buy items that were on sale and sale tag clearly visible. I tried to explain to the cashier, Susan that my total was way more than what the sale price thats visible. The date wasn't expired on the sale. First she could not do the math but wasnt i broke it down and showed her how the total was incorrect she told me, " I dont care", at this point the line of customers behind me was getting very long.She has very very poor customer service skills and was plain disrespectful. I felt very embarrassed and disrepected by the way she was talking to me in front of all the other customers. I did not receive the items because i was unwilling to pay double what the sale stated
Ice cream
I brought some ice cream and I was eating it and thought I had ice in it but turn out to be glass cut my mouth and tongue pretty bad batch number [protected] homemade vanilla. Carl Bosher [protected]
Fountain cokes
There machine been down for two weeks now, every time you turn around the coke is down you ask them when its going to get fixed and they claimed they don, t know, who is running the store, I have to go to west pittston for one,
Party cake ice cream makes people sick
I purchased Turkey Hill Party Cake Ice cream o 6/29/21, brought it home & my nephew had small amount & it gave him a stomach ache. We cannot bring bad food back to Shoprite Grocery store so I wanted to bring it to your attention this flavor has something in it that is not palatable and makes people ill. I also had a spoonful & immediately had an upset stomach.
Desired outcome: Please send me $1.99 or allow me to return to Shoprite Grocery in my town to obtain a credit.
Ice cream
I have eaten and enjoyed your Ice Cream for several years. Last week, I bought two cartons of your Tin Roof ice cream at Albertsons. (a chain Groceries in Texas). Both cartons lacks the creamy texture and smoothness that I have become account to with your product. This ice cream is reminiscent of the cheap ice milk ice cream, Mom bought for us kids. yuck! My purchase price was $3.99 ea. carton plus 8.5% sales tax for a total of $8.65.
Desired outcome: Refund or replacement
Fountain machines
why is it that the fountain sodas are always down one week there working then the week there not, some say they don, t know how to load it, how about trying to keep it fixed!
Customer service
I posted earlier I want this to be an official complaint waited 15 minutes at line at bland and Turkey Hill after watching two cashiers one look like she was changing shifts the other look like she was walking around getting free stuff with some coupon she had she was picking up stuff and walking around the store and walking outside all the while there'...
Read full review of Turkey Hill DairyProduct vanilla bean & double chocolate chip ice cream cookie sandwiches
One Sided Ice Cream Cookie Sandwiches…. Missing A Cookie…
Desired outcome: Replacement Purchase
Ice cream
Why do you serve Ice cream If you're name is turkey hill. That makes no sense at all
Mint chocolate chip ice cream
I bought a half gallon of mint chocolate chip ice cream a week ago. I have in the past enjoyed your ice cream a lot. However, when I opened it up, it was a different color than I expected and, I have to say, a BIG turn off. Instead of being the light green and brown that I expected, much of it was kind of bluish. I wasn't sure what would cause this but I threw out what I had put in a bowl. I did not return it yet because it would be a melted mess by the time I got it back to Walmart. I was not sure it was safe to eat and, for sure, it probably will not taste that good. So I am turning to you.
Manager elvin, stoney battery road location
Elvin refused to sell me cigarettes even though I presented him with a valid ID of myself. When I asked him to just give me my ID back so I could leave, he proceeded to try & hold on to my ID until he was done speaking. He wasn't going to sell me what I came there to purchase & I was on a time limit, didn't have time to listen to his [censored]. I was not under the impression turkey hill refused to serve legal paying customers, but now that I'm aware I will be buying my cigarettes, not to mention all dairy products, elsewhere, and informing everyone within my area that if they head to turkey hill for their nicotine fix, there's a chance they'll get refused for literally no valid reason.
Desired outcome: I dunno how do y’all feel like this problem should be solved? 🧐
It seems like you were carded and he knew you were under the legal age to purchase cigarettes. It is obvious from your childish name calling and your terrible grammar you are no where near adult.
Management
I have a lot of friends who are managers at Turkey hill just and fyi it is a little gas station a dime a dozen not the Pentagon your managers are mistreated and over worked. Expected to live at there little stores or when the lazy children you hire don't show up they are expected to drop there families and there lives and go run the store immediately maybe this story needs attention by the media to go public
The girl on 3rd shift her name is Tori
I go to this turkey hill at least 4 times a day. So me and my husband went for a late run as we usually do. So my husband always grabs a fountain drink which he went to grab. But the caps was getting sanitized. He seen it was getting cleaned She could've said it politely and said sorry it's being cleaned. She was very unprofessional. Then we go to the...
Read full review of Turkey Hill Dairy and 2 commentsRude employee
I went to Turkey Hill in the 1425 Cassidy Ave Columbus location and there is always a problem. They normally don't have a lot of items but today between 2:45 and 3 pm the employee that's working decides to be rude. When she came from the office after looking for something for another customer she decides to look back at me and give me a nasty look and...
Read full review of Turkey Hill DairyCustomer service
You should be ashamed of yourselves. Your stores were permitted to be open at beginning of pandemic. Now you don't bother following the mask guideline. You have no regard for your majority of mask wearing customers. You don't care about putting people at risk, all you care about is the mighty dollar. Wolf should shut your chain of stores down unless you turn away customers that are not wearing masks. No mask no service
Desired outcome: ENFORCE NO MASK NO SERVICE
Coco mint chip ice cream
I purchased a turkey hill coco mint chip ice cream on 11/9/2020. From Acme in Jersey City, NJ on route 440, got home put it in the freezer, next day go to eat some and see a whole screw in the box sticking straight throughout the bottom... I have pictures attached...
Store policy
Stores do not follow safety guidelines with pandemic going around. Masks are a joke; you cannot fill your refillable coffee mug for safety, but allows customers with out masks or a glove to touch everything in the coffee station. Employees think masks are for chin protection, also they allow customers to use the garbage cans right outside the entrance door...
Read full review of Turkey Hill DairyEmployees
I recently worked at the turkey hill on rutter ave when I was working there everything was to be in stock and all machines were to be up and running for customers now that I no longer work for the company it seems to be ok for the lottery machine to be shut down due to lack of training and the associates don't know how to operate it also there's never no...
Read full review of Turkey Hill DairyLottery ticket purchase
Went to the turkey hill in parkesburg, pa. To buy some lottery ticks for a gift for a friend. Asked 4 (four) times for 5 powerball tickets for each of 6 friends for september 12, 2020. A total of $60 worh all totaled. The dumb guy gave me 2 sets for sept. 5th and 4 sets for the 12th like I asked for. When I got home I called the corporate office and spoke...
Read full review of Turkey Hill DairyTurkey Hill Dairy Reviews 0
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Overview of Turkey Hill Dairy complaint handling
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Turkey Hill Dairy Contacts
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Turkey Hill Dairy phone numbers+1 (800) 693-2479+1 (800) 693-2479Click up if you have successfully reached Turkey Hill Dairy by calling +1 (800) 693-2479 phone number 0 0 users reported that they have successfully reached Turkey Hill Dairy by calling +1 (800) 693-2479 phone number Click down if you have unsuccessfully reached Turkey Hill Dairy by calling +1 (800) 693-2479 phone number 0 0 users reported that they have UNsuccessfully reached Turkey Hill Dairy by calling +1 (800) 693-2479 phone numberCustomer Service+1 (800) 576-4377+1 (800) 576-4377Click up if you have successfully reached Turkey Hill Dairy by calling +1 (800) 576-4377 phone number 0 0 users reported that they have successfully reached Turkey Hill Dairy by calling +1 (800) 576-4377 phone number Click down if you have unsuccessfully reached Turkey Hill Dairy by calling +1 (800) 576-4377 phone number 0 0 users reported that they have UNsuccessfully reached Turkey Hill Dairy by calling +1 (800) 576-4377 phone numberTurkey Hill Minit Markets+1 (717) 872-5461+1 (717) 872-5461Click up if you have successfully reached Turkey Hill Dairy by calling +1 (717) 872-5461 phone number 0 0 users reported that they have successfully reached Turkey Hill Dairy by calling +1 (717) 872-5461 phone number Click down if you have unsuccessfully reached Turkey Hill Dairy by calling +1 (717) 872-5461 phone number 0 0 users reported that they have UNsuccessfully reached Turkey Hill Dairy by calling +1 (717) 872-5461 phone numberHead Office
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Turkey Hill Dairy emailssocial@turkeyhill.com100%Confidence score: 100%Supportcrela@turkeyhill.com90%Confidence score: 90%careers@turkeyhill.com75%Confidence score: 75%hr
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Turkey Hill Dairy address2601 River Road, Conestoga, Pennsylvania, 17516-9630, United States
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Turkey Hill Dairy social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 05, 2024
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