Ultimo Motors North Shore’s earns a 2.0-star rating from 7 reviews, showing that the majority of luxury vehicle buyers are somewhat dissatisfied with their purchases.
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Great time at Ultimo Motors North Shore
Great time at Ultimo Motors North Shore. They're a new dealership and everything was spot on. The place was clean enough to eat off the floor. I got myself a 2017 Mercedes S550 and it was amazing!
Terrible service, took almost 2 months to get my car registered
Terrible service, took almost 2 months to get my car registered. I tried calling Ultimo to find out what was going on, but Salesman *** and the finance manager never answered. The general manager was always unavailable too. My car still isn't registered. Based on my experience, don't expect good service.
I had a problem with a car I bought from Ultimo Motors North Shore
I had a problem with a car I bought from Ultimo Motors North Shore. When I got it, I found out it needed a $6,000 repair. I complained about it here before. But the dealership helped us fix it to our liking, except for one thing. The car only came with one key, and we were missing the second one. So, before you buy a car from them, make sure they have both keys. Replacing luxury car keys is expensive.
This place is terrible
This place is terrible. They lie and tell fake stories, blaming the state for not having the title. No fix, no title, no sorry, no call. I have a car that can't be registered for 3 months. The temporary permit was only good for 7 days, not the 90 they promised. I want my money back because I can't use the car or register it. They're sneaky and dishonest. I'm not happy with this place and they should be fined and shut down for fraud.
Me and *** from Ultimo North Shore went back and forth a lot before we finally agreed to buy a car at the price they listed
Me and *** from Ultimo North Shore went back and forth a lot before we finally agreed to buy a car at the price they listed. We even put down a deposit. But then, a few hours later, Ultimo called us and said that someone else was interested in the car. Even though we already agreed to buy it and put down a deposit! Later that day, Ultimo called us again and said they were selling the car to the other person, even though we agreed to buy it and put down a deposit four hours earlier. The people at Ultimo are really unprofessional and they don't care about your time.
Ultimo Motors North Shore Complaints 2
I got a fancy used car from Ultimo Motors North Shore a few weeks ago
I got a fancy used car from Ultimo Motors North Shore a few weeks ago. They said it was in great shape online and the sales guy told me the same thing. But when I got the car, I saw right away that the distance radar wasn't working (there was a warning on the dashboard), they only gave me one key (they didn't say they didn't have another one), and the indirect lighting and seat heater weren't working either. I took it to a local car place and they said it would cost over $6,000 to fix everything except the key. I told the sales manager and my salesperson right away and kept telling them until yesterday that they needed to fix it or take the car back. But they haven't responded at all. I even complained to the dealer loan people. I want everyone to know that this dealership lied to me and sold me a car with big problems. They had to know it wasn't working right.
I bought a car from Ultimo Motors North Shore on February 26th, 2022
I bought a car from Ultimo Motors North Shore on February 26th, 2022. The dealer agreed to ship the car to my out-of-state home as part of the purchase price. When the car arrived on March 2nd, 2022, I noticed some damage and reported it to the salesperson via text with pictures of the error codes and body damage on March 3rd, 2022. I also noticed that the driver's assistance functionality was not working.
I took the car to a dealership, and they found that the front fascia had been removed and the driver's assistance sensors had been disconnected. They reconnected the sensors, but the problem persisted. I texted the dealership for repairs and financial compensation for the damage to the front fascia on March 5th, 2022.
On March 7th, 2022, I notified the salesperson that the driver's assist code errors were reappearing, and the car would have to go back to the dealer. I couldn't get my next service appointment until March 29th, 2022. The dealership questioned the damage to the vehicle and coverage under warranty, but I was able to get them to cover the troubleshooting of disconnecting and reconnecting all sensors. The car was returned to me on April 1st, 2022.
I contacted the general manager, who denied any damage and offered compensation for repair but would deduct the difference between full retail asking price and what I paid for the car. He later emailed me back on April 4th, 2022, saying they would pay nothing as it was the shipper's fault and they must have caused the visible damage, even though the shipper provided them a report and pictures of the damage at pickup.
After writing several reviews today, they responded that they are offering compensation and that I had failed to provide pictures until Friday.
Is Ultimo Motors North Shore Legit?
Ultimo Motors North Shore earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Ultimo Motors North Shore has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Ultimomotors.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Ultimomotors.com you are considering visiting, which is associated with Ultimo Motors North Shore, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Ultimo Motors North Shore's website seems to offer jobs or career advice. While this can be a helpful resource.
However ComplaintsBoard has detected that:
- Ultimomotors.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The ultimomotors.com may offer a niche product or service that is only of interest to a smaller audience.
- Ultimo Motors North Shore protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Ultimo Motors North Shore
The dealership boasts an impressive inventory of luxury cars, including brands such as Aston Martin, Bentley, Ferrari, Lamborghini, Porsche, and Rolls-Royce. Each vehicle is carefully selected and inspected to ensure that it meets the highest standards of quality and performance.
In addition to its extensive inventory, Ultimo Motors North Shore offers a range of services to its customers. The dealership has a team of experienced sales professionals who are dedicated to helping customers find the perfect vehicle to fit their needs and budget. They also offer financing options to make the car-buying process as seamless as possible.
Ultimo Motors North Shore also has a state-of-the-art service center staffed by certified technicians who are trained to work on all makes and models of luxury cars. Whether customers need routine maintenance or major repairs, the service team at Ultimo Motors North Shore is equipped to handle any job with precision and care.
Overall, Ultimo Motors North Shore is a top-notch dealership that offers a wide selection of luxury cars, exceptional customer service, and expert automotive services. If you're in the market for a high-end vehicle, Ultimo Motors North Shore is the place to go.
Overview of Ultimo Motors North Shore complaint handling
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Ultimo Motors North Shore Contacts
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Ultimo Motors North Shore phone numbers+1 (708) 677-6806+1 (708) 677-6806Click up if you have successfully reached Ultimo Motors North Shore by calling +1 (708) 677-6806 phone number 0 0 users reported that they have successfully reached Ultimo Motors North Shore by calling +1 (708) 677-6806 phone number Click down if you have unsuccessfully reached Ultimo Motors North Shore by calling +1 (708) 677-6806 phone number 0 0 users reported that they have UNsuccessfully reached Ultimo Motors North Shore by calling +1 (708) 677-6806 phone number
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Ultimo Motors North Shore emailsinfo@ultimomotors.com77%Confidence score: 77%Support
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Ultimo Motors North Shore address1850 Holste Rd, Northbrook, Illinois, 60062-7703, United States
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Ultimo Motors North Shore social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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