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UPS review: Missing box 129

C
Author of the review
12:00 am EDT
Review updated:
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The post office between benton, Louisiana and thermopolis, wyoming. I recently mailed out two boxes to my mother containing baby items for my sisters little newborn baby girl, including new items and some of my son's outgrown items also family heirlooms. It was in a 10 gallon aquarium box filled with 20 pounds of baby items. One box made it there days later and the 14th of April. They were mailed out on April 11th. To this date the other box is still missing. I have contacted both mail recovery centers and been told there is no record of this box. I have contacted the postal inspector, the postmaster here in benton and the inspector general with no luck. No one seems to care that this box is nowhere to be found. My only thought is that it has been stolen, as it is not where it should be at my mothers house nor is it in the mail recovery center where I was told undeliverable mail would go. I have contacted everyone and with no luck. So be warned if you want your package to make it to wherever make sure you insure it or mail it UPS. Dont trust the post office. They don't care.

129 comments
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Janet Proverb
US
Sep 05, 2018 7:08 am EDT

Date of delivery 11-15-17

Tracking # 1Z 036 777 yw 5142 5652

Request driver not enter driveway due to soft lawn (wet). If sprinkler head is broken may need repair

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Jai Reddy
US
Sep 05, 2018 8:54 am EDT

Since 11/03/2017 I am waiting for my package to be delivered. Not sure what's going with UPS. Called UPS Customer Service for an update and every time they are telling the package is on the truck and it will be delivered eod. Since 11/03 UPS is telling the same story.

Better they change their name to unprofessional parcel service.

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Carrie Barnecut
US
Sep 05, 2018 12:43 pm EDT

Driver merged into our lane almost resulting in an accident: braking caused a whiplash affect in a disabled hip. Have photo of the rig/license number. Please discipline driver.

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Sherri Bennett
US
Sep 05, 2018 1:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My package was supposed to be delivered yesterday. But it had the wrong apt number. So today the driver assumed I was not home when I was. I want my package. How can he assumed I'm not home if he does not come to the door. He did not leave no stickers. I just want my package. That older guy he always came to my door.

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Martharichardson
US
Sep 05, 2018 2:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I always have to call ups customer service every time because my packages does not ever get delivered on time, it's really frustrating and it's really annoys me so much, and it's the same driver the last time my package got missing and I never got it back . They need to change the drivers that deliver in Baltimore they are so unreliable

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Corallyr
US
Sep 05, 2018 5:14 pm EDT

I almost just died because one of your drivers negligence. He seem not to know how to use signals and courtesy driving. He just ivaded my lane puttin my son's and my life in danger.

Plate
P4655012
Indiana

Truck number
460108

[protected]
5:00pm
95 north
Exit 26

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amanda schmidt
US
Sep 05, 2018 5:34 pm EDT

GEI874

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Amy Michael
US
Sep 05, 2018 6:19 pm EDT

The idiot UPS guy banged in my door when I got to the door he was at the stair case and aaid its right there. He was to busy on his phone not paying attention, wong building dummy. So here is the package number #
USPS TRACKING #9274899937551006420149
DELIVERED TO THE WRONG BUILDING, THESE BUILDINGS ARE PUBLIC.

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Ggake
US
Sep 06, 2018 4:12 am EDT

Tracking number 9361289672090266843764. Driver left the package on top of our mailbox out by the street. Drivers to this address have left our packages at our neighbors houses 5 times in the last 7 months.

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tj7777
US
Sep 10, 2018 11:06 am EDT

There was a problem with address but that was straightened out first time I called told me would be delivered tomorrow. Called every day keep getting told will be delivered tomorrow. Last time was supervisor.

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Jinny Gunn
US
Sep 10, 2018 10:12 pm EDT

I was driving north on I95 in Jacksonville, FL this morning at 551. A UPS semi pulled in front of me & two large objects came off the truck. These objects hit my car, shattering my windshield.

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cmendez
US
Sep 11, 2018 3:07 am EDT

A corrugated box(s) was damaged during the ship process and arrived to our customer with its contents compromised. UPS Freight bill no. 1z4509500362838809 on 9/19/2017. Are there requirement UPS has to ensure our freight is not damaged at the hands of UPS?

Please advise.
Chris Mendez
[protected]

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Michael Pinela
US
Sep 18, 2018 6:09 pm EDT

You should really inform your drivers that is very dangerous to be on the cell phone and driving a humongous UPS truck . The UPS truck driver was observed on 14th and Arizona At approximately 4:26 PM

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Jeff Grant
US
Sep 19, 2018 12:20 pm EDT

i lost my temper with a ups driver todd and called customer service and will no longer use ups anymore for parcel pick up just canada post.

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Guillermo Mahr von Staszewski
US
Sep 20, 2018 12:18 am EDT

I give up an envelope with documents at the UPS point in Montpon-Ménésterol, France, to be delivered to Buenos Aires, Argentina on August, 7th 2017. Until today August, 16th the sending has not been delivered! The tracking number is 1ZB982TF0492798428. The UPS delivering service is the worst I have ever seen! Never agein!

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StuffUpS
US
Oct 14, 2018 12:59 pm EDT

Ups claimed that they had come around to deliver the package but I was home the whole day and not one knock on my door. They blatantly lie to their customers it's a shame. DHL is far superior and once other people notice this then ups will go to the dogs!

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John fu
US
Oct 15, 2018 9:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have trained your drivers for too many years.
Are they really this stupid" I cant find your package, I lost it since trying to deliver it yesterday"
WTF.
Go FEDEX from now on.
Ya'll suck !

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J riggs
US
Oct 15, 2018 3:16 pm EDT

Driver was too busy taking pictures of me and almost sideswiped me 3 times and almost ran a small car off the road truck # 15676

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Wlphoto
US
Oct 21, 2018 8:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Shipping package which is professionally packaged and done very well by the sender was received completely demolished, broke apart and in pieces taped and re-taped through the transport of highly sensitive technical equipment, unbelievable UPS unbelievable!b! It is the worse shipping service I have ever seen in all my nearly 60 years

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rob zanatta
US
Oct 22, 2018 3:31 am EDT

I can not believe what is going on at ups, I am waiting on a parcel part 1 to be released by ups to be delivered to me and it has been stressful, but do you want to know what the real joke is part 2 of my parcel was sent to me 3 days ago.Both parcels were sent on the same day under the same tracking number. Tell me how does that work.

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Gary J Galardi
US
Oct 22, 2018 9:09 pm EDT

They don't even care. They blame the UPS store and the UPS store blames UPS.
From now on it's UPSP or FedEx.
UPS needs to drop out.

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DianaEmmaR
US
Oct 31, 2018 11:21 am EDT

The driver in ups truck #139112 is very rude. I am the manager and I asked him if he had a key to the building and he replied "That's none of your [censored]ing business" this is the third time I have a problem with him. My building is 14695 Chase St. Panorama City CA 91402.

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alvin howell567
US
Nov 04, 2018 8:50 pm EST

I have unprofessional delivery driver my package was never pick up and racism delivery drive call my the n-word

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Leapord46
US
Nov 05, 2018 2:36 am EST

We have a long drive way and two small children. I've had to call and complain about driveway speeding down driveway.

Now I find packages thrown on the ground next to the street.

Disappointing.

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Paul54
CA
Nov 05, 2018 3:10 am EST
Verified customer This complaint was posted by a verified customer. Learn more

From: Paul

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Randy Hensley
US
Nov 11, 2018 2:50 pm EST

I ordered a baseball glove for Baseball Town and it is being held in the UPS warehouse since 03/17/2017 the tracking number is 1ZV54F676891168078. This merchandise has been purchased for son who is currently playing High School baseball. I need this glove ASAP!

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Veracity123
US
Nov 12, 2018 11:15 am EST

Packages shipped through this carrier for the last two months have been arriving having been tampered with - usually open, including those containing sensitive, personal information. FedEx offers much more reliable and ethical service, at least so far.

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Lindaszee
US
Nov 13, 2018 1:03 am EST

Drivers do not knock or ring bell. In too much of a hurry. They have only a certain amount if time to deliver packages. Customer Service is of no concern.. Left a package that I did not receive and now they tell me I have to call the Sheriff. Since the package did not transfer to me they should call the Sheriff.

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Angel124
US
Nov 13, 2018 7:08 am EST

I am very angry as my grandma has sent me a card in a brown patted envelope and I was supposed to get it the 19th of December and never did, I believe either the mail man stole it himself or gave it to someone else I am going to personally talk with the mail man myself when I see him 😒😣😬

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Ozono Mark
US
Nov 14, 2018 3:02 pm EST

I need it

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upsHATER8675645
US
Nov 20, 2018 5:34 am EST

Its time to call FBI on this location. These low life hillbillies are stealing package contents almost every item that I send or gets sent that passes this location is "LOST" for long or NEVER coming.

Please ARREST THESE THIEVES

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Valentine Hoot
US
Dec 19, 2018 12:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My address is Valentine Hoot
152 Liberty Circle
Hereford, PA. 18056

My complaint address states, HEREFORD, AZ
AZ is not correct.

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Valentine Hoot
US
Dec 19, 2018 12:05 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Please deliver my packages to my home and not to my neighbors.

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Valentine Hoot
US
Dec 19, 2018 12:07 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Please deliver my packages to my address and not to my neighbors

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Valentine Hoot
US
Jan 05, 2019 9:04 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Package 1Z584WX50330601622 was delivered to wrong house. Driver delivered package next door. I live in a mobile home park, all houses are clearly numbered. This is not the first time UPS has misdelivered packages to my home. Also, delivery times are never on time.

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Lauren DeCosimo
US
Jan 06, 2019 3:25 am EST

Delivery driver blocking road, parked directly next to a double parked car and after he parked we asked him to move up 15 fee, t so as to not block traffic on a major Nyc crosstown block.. Here is his response in video... the doorman asked him to move as well as two other drivers. This is unacceptable in New York City behavior.

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Bernard Boykin
US
Jan 22, 2019 12:06 pm EST

On saturday january 5, 2019 a ups driver delivered 3 packages to my residence by throwing the packages over the front gate on the south side of my house in full view of anyone who could have taken them. I heard the packages when they hit the ground. It was between 4:30-4:40 p.m...He then rung my doorbell. Fortunately nothing was broken.

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Ekkt
US
Feb 25, 2019 11:53 pm EST

Package was not delivered.

First they said I changed the delivery options by logging into my UPS account. I did not.

Then next they said a driver attempted delivery and could not deliver. They did not. I was home all day.

UPS is the [censored]tiest company I know of. Customer service is terrible. Service is worse. How are they still in business?

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Mandi Webb Turner
US
Apr 10, 2019 9:56 pm EDT

While visiting my sister today, one of your driver's sped down her, ignoring the posted signs and numerous small children out playing. When I pointed out that he was going to kill a child, he responded with "yes I am, what are you going to do about it?". I'm appalled by his lack of any concern for safety in neighborhoods with kids outside playing.

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Libby Hocking Snyder
US
Apr 16, 2019 6:19 pm EDT

Your company has a driver, Heath Lenderman, that works in the Dermott, Arkansas office. He should be drug tested due to taking prescription medication that has not been prescribed to him which he gets from his girlfriend and people on the streets. He has been seen going into drug houses buying drugs while he has been driving the UPS truck.

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