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No one in UPS will rectify the situation either. I get excuses upon excuses. I'm fed up! They retaliate by having the drivers who make this practice do it to me even more. They keep dumping my UPS packages at a place UNSAFE, and, therefore, INACCESSIBLE, for pedestrians to get to. Calling a marijuana store in a traffic island an "access point" is a bad joke in poor taste. That traffic island is completely inaccessible to pedestrians in general, let alone someone with disabilities.
Their My Choice program is a complete joke, because even though I tell them to deliver to my front door, their drivers deliberately ignore this option and do whatever they want and deliberately dump my packages in a dump site "access point" that is as far away as possible and inaccessible to me. It's retaliation for having the audacity to complain about how they treat me. It's a common complaint, but UPS refuses to resolve the problem. Their favorite excuse, which is a bald faced lie, is to claim they attempted delivery. The driver comes prepared with a fist full of door tags and never takes packages out of his truck, because he never had the intention of delivering any packages.
Claimed loss: It's UPS's fault I couldn't keep my landline phone number I've had for many years, because they refused to deliver the package that included the device that I needed to use because I was changing phone service providers.
Desired outcome: Deliver ALL my packages, regardless of who the sender is, to my apt door, and stop saying "attempted delivery" when no such attempt is ever made.
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